CryptoCasinos

FortuneJack review: bonuses, cryptos, & more analyzed

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Reviewed by Irina Koprivica

Checked by Jelena Kabic

FortuneJack Logo
Star
7.7/10
Expert ranking by Irina Koprivica
100% up to 400 mBTC + 250 Free SpinsStroke
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This casino has been blacklisted due to ongoing player complaints, including sudden account closures without proper justification and frequent withdrawal rejections, which suggest potential payout issues. Operating under a less stringent regulatory framework, the casino lacks strong oversight, raising concerns about fair treatment and player security. In addition, FortuneJack no longer responds to mediation platforms like AskGamblers, leaving players with little recourse for resolving disputes. With such persistent issues, we cannot recommend this casino.

Stars7.7
Withdrawal Speed10/10
Bonuses & Offers6/10
Security4/10
Software & Games8/10
Support8/10
Cryptos Accepted9/10
App & Mobile9/10

Quick facts

FortuneJack
Casino Name
$50
Min. withdrawal
2014
Year Established
0,00001 BTC
Min. deposit
PlayWave SRL
Owner
15 minutes
Payout time
Costa Rica
Licenses
2,500
Number of games
Desktop, Mobile (web)
Compatible Devices
94%
Payout %
Slots, Table Games, Live Casino, Betting, Casino, Dice Games, Jackpot Slots, Jackpots, Plinko, Dice
Products

Pros & cons

ProVerified games
Pro11 cryptos accepted
ProNo transaction fees
ConLackluster customer support
ConDemo not available
ConUnexplained account closures

Games

Basic info about the casino's game section:

Feature Information
Average RTP 94%
Popular Games Boomin' 7, Big Bass Mission Fishin'
Expert's Pick Money Wheel
Demo Available No
SlotsSlots
Table GamesTable Games
Live CasinoLive Casino
BettingBetting
CasinoCasino

The casino features main game categories

The game section here doesn’t disappoint. If slots are your jam, you’re in for top-voted titles and the latest releases. Plus, you won’t miss out on player favorites among Bonus Buys, like Pho Sho and A Big Catch: Hold and Win. When you’re ready for a change of pace, you can easily switch to the table games section - although it’s limited to live iterations. Still, the friendly and skilled hosts ensure your live casino sessions are filled with excitement and fun.

On-the-go instant games like Plinko, Keno, and Mines are also an option, along with Crash games like Stellar and High Flyer.

Overall, the game selection is rich and varied enough to keep boredom at bay. However, this only applies if you’re a registered player, as demo versions weren’t available at the time of reviewing this casino.

Fortunately, platforms like Play Fast Casino openly highlight the appeal of their games by offering a demo mode.

Software

FortuneJack supplies its game library with the titles from top-level game studios, including:

Amatic Industries
Amatic Industries
Authentic Gaming
Authentic Gaming
Betgames
Betgames
Betsoft
Betsoft
BGAMING
BGAMING
Booming Games
Booming Games
Booongo Gaming
Booongo Gaming
Elk Studios
Elk Studios
Endorphina
Endorphina
Evolution Gaming
Evolution Gaming
Pragmatic Play
Pragmatic Play
Stars8/10

Pros & cons

Pro2,500 games
ConDemo not available

Quality games, but no demo option

At first glance, the game section brims with popular titles and promising new ones. Right off the bat, I could tell that the game library is quite diverse.

However, it wasn’t possible to test the game quality using a demo version.

A general expectation for any decent game selection is that slots should be playable as demos. When a casino allows players to test slots or table games in its environment, it significantly reduces the likelihood of players looking elsewhere. Additionally, including RNG versions of blackjack, baccarat, roulette, and poker would be a smart move for this casino.

Cryptos

This casino operates as a crypto-only platform, including the following coins:

BitcoinBitcoin
DogecoinDogecoin
EthereumEthereum
LitecoinLitecoin
MoneroMonero
TronTron
MATICMATIC

How good is the crypto selection?

If you’re investing in Solana and looking forward to playing with it, FortuneJack is the place to be. Bitcoin and the rest of the popular lineup are also present, bolstered by the reliability of Binance. For those seeking stability in the volatile crypto space, a solid selection of stablecoins is available.

Polygon/Matic further strengthens the casino's crypto selection, showing that the team is in tune with current crypto trends.

Additionally, the casino allows you to buy crypto directly on the website using Visa or MasterCard.

Stars9/10

Pros & cons

ProPopular coins and stablecoins
ProMatic available

Fine selection of diverse cryptos

I recognize Binance and Solana as signs of a strong crypto offering. Plus, having alternatives like Matic is always a win when Bitcoin and the usual lineup experience highs and lows.

Deposits and withdrawals

Here’s a quick guide to deposits and withdrawals at this online casino:

Feature Information
Deposit Time Instant
Withdrawal Time Instant to 15 min
Min deposit for bonuses 1 mBTC to 2 mBTC
Min deposit 1 mBTC

How long does it take to withdraw money from FortuneJack?

Usually, all withdrawal requests are processed instantly, with a maximum waiting time of 15 minutes.

In case of a delay, customer support informs the players via e-mail.

Stars10/10

Pros & cons

ProSwift withdrawals
ConMinimum deposit limit could be lower

Fast payouts with low deposit requirements

A fast withdrawal policy is always a good thing, especially for crypto payments, and FortuneJack seems to do well in this area. The minimum deposit of 0.00001 BTC is impressively low, making it accessible for casual crypto players, and high-rollers.

Of course, some might prefer zero deposit requirements to start playing and winning. Fortunately, platforms like Tower.bet offer that option, allowing players to jump right in.

***Overlay

100% up to 400 mBTC + 250 Free Spins

18+ | New Player Only

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Bonuses

What to expect from the bonus offer:

Feature Information
Welcome Bonus 100% up to 400 mBTC + 250 Free Spins
Wagering Requirements 30x
VIP Rewards Availability Yes
Bonus Code n/a
Other Bonuses Available 20% Cashback
Giving Bitcoin icon

FortuneJack sign up bonus

The current bonus pack gives you a chance to score big - up to 150,000 USDT.

The minimum deposit of 0.5 mBTC unlocks the first and the second FortuneJack bonus, while 1 mBTC opens the door to the third and fourth bonus offers.

Here’s what each FortuneJack sign up bonus brings :

Feature Info
1st deposit bonus 110% deposit bonus + 250 free spins
2nd deposit bonus 120% deposit bonus + 150 free spins
3rd deposit bonus 130% deposit bonus
4th deposit bonus 140% deposit bonus

Each bonus must be wagered 30x so it can convert into your FortuneJack bonus balance.

Loading icon

Does FortuneJack give out free spins?

Yes, as a part of the welcome bonus program.

To unlock the free spins in each Deposit bonus, you must deposit at least 2 mBTC. The good news is - no wagering is required.

Bitcoin wallet

How about cashback?

The cashback offer remains at 20% for each of the 4 deposit bonuses. Additionally, it also comes as a part of the Loyalty program, ranging from 3% to 10%.

Trophy icon

Loyalty program

To unlock the extra perks of the Loyalty Program -priority customer support, instant cashback on deposits, and a personal account manager - all you need to do is accumulate Status Points through your activity. Each status - Scooter, Tesla, Lambo, and Elite - is valid for one month.

Folder icon

VIP program

For now, it’s possible to gain VIP status only upon being invited. Once you do, the benefits range from priority customer support and an exclusive 50% reload bonus, to having a dedicated account manager.

Bonuses icon

Does FortuneJack offer a no deposit bonus?

Unfortunately, FortuneJack no deposit bonus is no longer available. But, no worries - other platforms offer free spins, like Katsubet (50 free spins upon registration).

Stars6/10

Pros & cons

ProWelcome offer on 4 deposits
ProWagering requirement fairly low
ProFree spins included
ConNo deposit rewards aren’t available

A strong bonus offer to kick off, with room for more incentives

The wagering requirement for the deposit bonus is slightly lower than average. It’s also a plus that the spins included with the first two bonuses come with no wagering requirements.

That said, the bonus system could benefit from a few adjustments:

a) Bringing back the no deposit rewards b) Introducing a weekly cashback offer to give players some extra cushioning

App

Here’s what you need to know about the casino’s mobile gaming options:

Feature Information
Mobile Access Via regular browser
Mobile Browser Experience Optimal
Ease of Navigation Seamless
Loading Speed Instant
Helpful Tools Search bar, Live Chat

Device compatibility

DesktopDesktop
Mobile (web)

Mobile experience

Despite the absence of a downloadable app, FortuneJack casino performs well in its mobile web version. It’s compatible with all browsers and doesn’t glitch, which I can confirm based on conducted testing.

The bottom bar includes a hamburger menu that reveals promotions, live chat, and other important sections with a single tap. Next to it are shortcuts to games, stats, and a search bar. For quick login or registration, the buttons are conveniently located in the upper-right corner.

The mobile version shares similarities with the desktop version, but appears more compact on mobile devices. Slideshows highlight welcome offers, news, tournaments, and more. Just below them, you’ll also find live stats on recent winnings and games.

It’s worth mentioning that the mobile version of FortuneJack avoids doom-scrolling, therefore making locating Privacy Policy and other sections a lot easier.

Stars9/10

Pros & cons

ProOptimal mobile web gaming
ConNot including demo versions of games

App-like navigation, but no demo play

The navigation on FortuneJack’s mobile web casino is so seamless that it feels like using a dedicated app rather than a browser-based platform. The smooth transitions and intuitive layout deserve top points for usability.

However, the lack of demo gameplay also applies to the mobile version. Without the option to test games in demo mode, it’s impossible to fully evaluate the game environment, particularly on mobile. This limitation makes it harder to stay engaged, especially for players who prefer to explore new titles risk-free before wagering real money. For those who prioritize testing the casino experience on mobile, this could be a significant downside.

Security

Safety measures are as follows:

Feature Information
Licenses Government of the Autonomous Island of Anjouan
Auditing Undisclosed independent RNG auditors
SSL Encryption Yes
Responsible Gaming Tools Self-exclusion; external resources
KYC Identity to be verified before all cashouts

Is fortunejack.com a scam, or is it legit?

The casino undergoes regulatory oversight, but not in a way the casinos under the Malta Gaming Authority do (such as BC Game).

The regulatory framework in Anjouan is less strict, which comes with a potential problem: if you encounter any issues, immediate support might not be available.

Common complaints

Trustpilot rating Number of reviews 5-star reviews 1-star reviews CC Trust Score
2.7 182 39% 54% 2/10

The support team on this casino doesn’t seem to be found when needed, as confirmed by the recent players.

For instance, a common complaint is the sudden closure of accounts under the pretext of multiple accounts, without clarification on which specific terms and conditions the player allegedly violated. That alone puts the player’s deposited funds at risk.

Not to mention, players often face repeated withdrawal rejections, making it seem like the casino is actively avoiding payouts.

Additionally, FortuneJack has stopped responding to AskGamblers, a mediator platform designed to help players and casinos resolve disputes.

Stars4/10

Pros & cons

ProLicensed
ConComplex queries take time to resolve
ConUnexpected account closures

Not the strongest regulatory oversight

FortuneJack was once regarded as one of the more player-friendly casinos, but recently, that reputation has faltered. The main issue seems to stem from a considerable lack of transparency from the casino's side.

Holding a license alone isn’t enough to maintain player trust. The casino would do well to take notes from platforms likeCloudbet and refocus on a user-centric approach.

Support

How to contact the casino's support team:

Feature Information
Live Chat 24/7
Email [email protected]
FAQ Available

Support

EmailEmail
Live ChatLive Chat

Languages supported

EnglishEnglish

I briefly tested the quality of FortuneJack's customer support and it’s accessible to both registered and unregistered players. Response times are generally within 10 minutes, which is decent for most inquiries. However, VIP players enjoy even faster assistance, as they’re treated as priority users.

Stars8/10

Pros & cons

Pro24/7 chat support
ConInconsistent response times

The support team works best with basic queries

I avoid judging customer support solely based on brief interactions involving basic queries. This is where I draw the line, as there are numerous complaints about inefficient support when it comes to deposit and withdrawal issues.

I can’t speak for the experience of VIP players or whether their support is of higher quality. However, the level of commitment should be consistent for all players, including newcomers.

Final verdict

At the end of this FortuneJack casino review, let’s recap the most important points.

The bonuses are solid, especially if the generous welcome offer with cashback, free spins, and VIP incentives keeps you satisfied. Withdrawing funds is quick, taking no longer than 15 minutes (as it should). However, I can’t ignore the common issue of sudden account closures, often with little to no explanation, if the casino suspects a player of opening multiple accounts. On top of that, at the time of writing, the casino doesn’t seem to be making much effort to improve communication with its players.

Therefore, here’s some parting advice:

  • Avoid going overboard with deposits to prevent having too many funds on hold in case the casino flags a transaction for suspicion.
  • Make sure to read the Terms and Conditions carefully, as one of the main issues with this casino is account closures without prior notice or explanation.

Until FortuneJack returns to its former glory, it’s wiser to explore more reliable platforms like Flush or Wild.io — both of which are covered in my reviews.

Stars7.7
Withdrawal Speed10/10
Bonuses & Offers6/10
Security4/10
Software & Games8/10
Support8/10
Cryptos Accepted9/10
App & Mobile9/10
Irina Koprivica
Author: Irina Koprivica
Updated January 20, 2025

I dissect casinos to deliver reliable, thoroughly researched, and tested information, always prioritizing safety.

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