Our rating
Seeing “by players, for players” on a casino’s website makes me click and explore, as I expect a platform designed with players in mind.
Whether the expectations were fulfilled – this 8bet.io review has the answers that can help you make an informed decision – to join 8bet or not.
Pros and cons
Games
Basic info about the game section:
Feature | Info |
---|---|
Average RTP | 94% |
Popular Games | Lucky Fruits Bonanza, Plinko XY: Crypto Adventure |
Expert's Pick | Aztec Magic Megaways |
Demo Available | No |
The game library at this casino is predominantly based on (40)Bitcoin slots, with most of them coming from BG Gaming, a provider known for its quality and certified games.
Small selection of slots & table games
Unlike a typical game library, playing specific games like Joker Queen can unlock certain rewards.
When you click on any game that interests you, a detailed explanation unravels, providing informative insights, so you have the idea of what to expect. However, the demo versions of the games aren't available, so it's not possible to test them freely.
The table games section is also limited. Unless you click on Bitcoin Casino out of curiosity or for further exploration, you wouldn’t know that there are two variations of Bitcoin roulette, which make up the entirety of the table games offering, with no live dealer options available.
Software providers
8bet's game selection is powered by BGaming.
Pros and cons
Incomplete game selection
Just like with every other crypto casino, I feel obligated to sprinkle a few suggestions into this 8bet.io casino review.
I’d start with expanding the Bitcoin table games to baccarat, poker, and blackjack, similar to what Joo Casino and other prominent platforms have done. This would greatly enhance the game selection and overall experience at 8Bet.
The game section could also use a better categorization of games.
For instance, classifying games into categories like current popular releases and new releases would provide better insights for players who can’t decide where to start.
Lastly, the availability of demo versions for games would inspire more trust for those searching for the next best casino.
Cryptos
Although the brand identity is tied to Bitcoin, the casino offers payments in other currencies.
Additional payment options
Recently, the casino proudly announced updated payment methods, introducing card and bank payments for all cryptos, along with support for the MATIC (Polygon) network. This update reflects one of the improvements the casino has made. Diversifying payment methods makes transactions easier and offers more banking options for you as a player.
Pros and cons
Variety of crypto options
Considering it's a small-size casino, there's enough crypto options on offer. However, with so many cryptocurrencies available, it's a missed opportunity not to introduce additional features like real-time crypto values.
Also, offering bonuses specific to other cryptos—say, Litecoin, Ethereum, Tether, etc.—would encourage more people to explore and utilize these digital currencies during gameplay.
Deposits and withdrawals
One of the perks of this casino is that there’s no minimum deposit requirement. Additionally, there are no withdrawal limits, with the minimum withdrawal amount starting at $50 in equivalent crypto.
8Bet withdrawal issues
However, it’s important to note that transaction speed isn’t the casino’s strongest point, as indicated by feedback from other players on Bitcoin forums and TrustPilot.
Many comments across forums highlight withdrawal delays, though some users fail to specify how long they waited for a response. While maintenance issues may exist, this shouldn't serve as an excuse, as any casino is obligated to process withdrawal requests without disruptions on their end.
Unfortunately, a solution doesn't appear to be in sight. The support team often takes days to respond, and not all players receive help at the same speed. While some get their withdrawal issues resolved quickly, others are left waiting much longer.
Pros and cons
Ineffective withdrawal policy
While 8Bet Casino offers various transaction options, I wouldn’t consider it the safest platform. In the event of a technical malfunction, your withdrawal could be put on hold, leading to significant frustration. Furthermore, resolving these issues is unpredictable; you might get your funds either sooner, or later. Therefore, it's crucial to be cautious, or just move on to another platform that takes its withdrawal policy seriously and ensures consistent service.
Bonuses
What to expect from the bonus offer:
Feature | Info |
---|---|
Welcome Bonus | 25 mBTC |
Free Spins | n/a |
Cashback Bonus | n/a |
Wagering Requirements | no wager |
VIP Rewards Availability | n/a |
Bonus Code | n/a |
Daily Credits | n/a |
Other Bonuses Available | Scratch cards |
Welcome offer
Here you have the opportunity to double your first deposit up to 25 mBTC (worth $1,200), without wagering requirements.
Scratch cards
Additionally, you can buy six scratch cards at 0.1 mBTC each and get one free, boosting your chances of winning a prize.
However, this is where the promotional offer on 8Bet casino ends.
Pros and cons
Scarce bonus offer
Could the casino improve its bonus offerings? Absolutely.
Introducing more variations, such as bonus reloads, exclusive bonuses for long-term players, and cashbacks, would help maintain a loyal audience and put the casino even more in the spotlight.
Until then, I wouldn't advise playing here if you seek more than an initial welcome offer.
App
Here’s what you need to know about the casino’s mobile gaming options:
Feature | Info | |
---|---|---|
Mobile App Available | No | |
Mobile Browser Experience | Copies desktop; well-adjusted | |
Ease of Navigation | 8/10 | |
Loading Speed | Instant | |
Helpful Tools | accessible navbar; shortcuts to games and promos |
There's no downloadable version of the casino, but it performs just as well on mobile as it does on desktop.
Device compatibility
Solid gameplay on mobile
The mobile interface mimics the desktop version and appears cluttered and dated (like early 2000s sites). On the flip side, the fixed navbar and easy scroll provide a smooth experience on any mobile device.
The expected hamburger menu isn’t included; however, there’s no need for it since the login button and shortcuts to games and promos are all on one page.
Pros and cons
Easy-to-use mobile version
The app isn't entirely user-friendly and could benefit from a modern design update. However, it avoids the need for excessive scrolling, and everything you need is conveniently located in one place. Overall, 8Bet is reasonably optimized for mobile devices.
Security
Safety measures are as follows:
Feature | Info |
---|---|
License | No License |
RNG checks available | No |
2FA | No |
SSL encryption | Yes |
Responsible Gaming Tools | No |
Currently, 8Bet operates without an official license.
Without official license
The casino does have the trust of a particular audience – after all, they’ve been around since 2017 – and they cooperate with reputable and tested providers. However, without a license, it's not enough to ensure the utmost safety that players are looking for, especially nowadays.
No responsible gaming measures
Another noteworthy aspect is the smooth registration process. It's quick and easy, but there's no verification option. While a hassle-free sign-up is appealing, the absence of age verification, and the minimal Terms of Use indicate a need for security improvements and a (currently non-existent) responsible gaming policy.
A good example of a casino that prioritizes security, along with welcome offers, multiple crypto payment options, and other benefits, is Nanogames, which ticks all the boxes.
Pros and cons
Not the most trustworthy platform
This casino stays off the recommended list until it introduces a valid license and implements responsible gaming tools, including measures to prevent underage gambling. These changes are essential to provide proper regulation, assure players their funds are secure, and build credibility.
Support
How to contact the support team:
Feature | Info |
---|---|
Live Chat | available to registered players |
[email protected] | |
FAQs | Blog section |
The casino has recently expanded support to include Live Chat for registered players.
Support
Languages supported
Introduction of live chat
The casino has recently added a Live Chat feature, but it's available for registered players only. Since it's a new feature, it has yet to be tested by players, who will determine whether the poor reviews of 8Bet's customer support have been addressed.
Pros and cons
Customer support needs improvement
Currently, the customer support has a lot of room for improvement, particularly in terms of dedication to solving queries (such as frequent withdrawal issues).
With the addition of more personalized support via live chat, there is potential for improvement, so I hope that 8Bet will put effort into enhancing this aspect.
Final verdict
The casino initially tstands out with the variety of cryptocurrency options available, making it a convenient choice for players interested in crypto-based gaming.
However, safety concerns remain a major drawback, and it's advised to wait until the casino improves this aspect by introducing an official license and necessary responsible gaming tools like deposit limits and self-exclusion options. Additionally, the casino may not be the best choice for those seeking a highly diverse game selection.
All in all, the casino does have the potential to become a decent platform despite its smaller size, but only if these necessary improvements are executed. With the right updates, it could establish itself as a more reliable and well-rounded option for players.