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2025 Bitdreams Casino review: Is it safe & legit?

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Reviewed by Irina Koprivica

Checked by Jelena Kabic

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Star
7.7/10
Expert ranking by Irina Koprivica
100% up to €10,000 + 250 FSStroke
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Our rating

Bitdreams Casino has been on my radar for some time, which is why I decided to share some information about it.

This casino seems designed with crypto players in mind, offering a crypto-focused bonus that starts with a welcome offer of up to 1 BTC. Plus, there’s no shortage of games—over 7,000 titles await you. But is this casino safe? With a Curacao license, it’s expected to be. Additionally, customer support is available 24/7 in English, Norwegian, German, and French, at least, that's what the casino says.

Accessing the full customer support experience can be challenging, as responses often take time. If you inquire about additional promotions as a casual visitor, you'll be asked to register - requiring personal details - to learn more. This highlights the lack of accessibility for players who prefer to gather more information before committing to registration. Another issue here is that registered players face a higher likelihood of withdrawal delays, due to many factors explained in this Bitdreams Casino review.

So, it’s important to weigh the pros and cons carefully before committing to this platform.

Quick facts

Bitdreams
Casino Name
€20
Min. withdrawal
2021
Year Established
€20
Min. deposit
Blue Beaver N.V.
Owner
Instant to 4h
Payout time
Curacao
Licenses
7,000+
Number of games
Mac / PC, Mobile (web)
Compatible Devices
94%
Payout %
Slots, Live Casino
Products

Pros and cons

ProOver 7,000 games including slots, table games, and instant games
ProNo transaction fees on the casino’s side
ProFast crypto withdrawals
ProTransparent wagering rules and game contribution breakdown
ProSelf-exclusion option available
ConMost offers are location-based and not visible upfront
ConPromotions section is locked for unregistered users
ConLimited responsible gambling tools
ConLive chat and detailed support only available after registration

Games

Basic info about the game section:

Feature Info
Average RTP 96%
Popular Games Legacy of Imhotep; Sweet Bonanza
Expert's Pick Wolf Gold Ultimate
Demo Available Yes
SlotsSlots
Live CasinoLive Casino
Slot Icon 3

Slots

Out of 7,000+ games on offer, slots take the biggest chunk. The titles come from reputable game vendors, which is a solid start. Then there’s a nice assortment of categories, like Popular and New, making it easier to test out fresh releases or dive into player favorites.

And when I say “test out,” I mean freely, even if you don't have an account.

Card Icon 5

Table games

The table game selection features a variety of live and RNG games, including blackjack, poker, and baccarat. There are also roulettes, craps, and sic bo. Just keep in mind that while you can demo test any of the single-player games, the first-person table games and live casino options require registration in order to play.

Plane Icon 3

Instant games

While many casinos instant games hidden, Bitdreams doesn't hesitate to share them within their respective section. It features some of the top titles like* Avia Rush* by Evoplay and Space Blaze by Mascot.

Software providers

Bitdreams collaborates with numerous game providers, including:

Pragmatic Play
Pragmatic Play
Novomatic
Novomatic
Mascot
Mascot
Booongo Gaming
Booongo Gaming
Hacksaw
Hacksaw
Onlyplay
Onlyplay
Evolution Gaming
Evolution Gaming
OneTouch
OneTouch
Live88
Spinomenal
Spinomenal

Great selection of games

I’ve got to say, the game variety at Bitdreams holds up. With over 7,000 titles, there’s no shortage of stuff to check out. Slots dominate the scene, but the layout actually makes it easy to spot what’s new or trending.

I found both RNG and live table games in the mix, which works for different play styles. Instant games are tucked in there too—not the flashiest, but good enough if you're into fast, no-fuss gameplay. What stood out to me is that most games come with a demo version, and you don’t even need an account to try them out. That’s always a plus in my book.

10/10

Pros and cons

Pro7,000+ games
ProDemo mode available
ProEasy to navigate
ProIncludes both RNG and live table games
ProInstant games included too

Cryptos

Bitdreams casino accepts the following crypto options:

BitcoinBitcoin
EthereumEthereum
LitecoinLitecoin
RippleRipple
SolanaSolana
BNBBNB
MATICMATIC

Does the casino rely solely on Bitcoin?

Compared to Bustabit casino, which only supports Bitcoin, Bitdreams offers a bit more variety in accepted cryptocurrencies. However, the range might feel limited for players who prefer niche options.

What’s more, details about accepted payment options aren’t clearly laid out. I had to dig through the FAQs to confirm that the selection doesn’t include extra coins. And I didn’t find it under the withdrawal questions, but hidden in the Bonus section—where no one would expect to find such essential info.

The information about available crypto options should be clear and concise without the need to triple-check. I suggest checking Winz.io review to see how it looks when all the information about crypto payments is served on a plate.

Crypto support is solid, but still growing

For those relying on major cryptos and a handful of popular altcoins, Bitdreams gets the job done. But if you're into niche coins or prefer more diversity, you’ll have to wait a bit longer, as the current selection isn’t quite there yet.

To the casino’s credit, they’ve made noticeable progress. Just a year ago, they only supported four mainstream options. Now, they’ve rolled out support for Solana, MATIC, and BNB—solid additions that show they’re moving in the right direction. If they keep building on this, Bitdreams could become a much more appealing option for serious crypto users.

7/10

Pros and cons

ProSupports major cryptocurrencies
ProActive expansion of supported altcoins
ConLimited crypto selection
ConInfo about cryptos hidden in the FAQ

Deposits and withdrawals

Here's a quick overview of deposits and withdrawals available at Bitdreams casino:

Feature Info
Deposit time Instant
Withdrawal time Instant to 4 hours
Withdrawal fee No fees
Transaction process Easy

Fee-free transactions

Crypto withdrawals are the fastest option here, often processed instantly. At most, you might wait up to 4 hours. Best part? No transaction fees on the casino's side.

The minimum deposit and withdrawal requirement is €20 or the equivalent in crypto.

Straightforward transactions

I’ve got to give credit where it’s due—Bitdreams put real effort into building a player-friendly transaction setup. Instant deposits and same-day withdrawals are basically a must these days, and they’ve got that covered. The minimum limits are reasonable, and there are no fees on the casino’s side, so that’s one less thing to worry about.

But I’ll assume you might be interested in lower deposit amounts, so I’ll throw in Celsius casino as a recommendation, since it offers withdrawals starting from just $10.

10/10

Pros and cons

ProFast payouts
ProNo transaction fees
ProReasonable minimum for both deposits and withdrawals
***Overlay

100% up to €10,000 + 250 FS

18+ | New Players Only

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Bonuses

What to expect from the bonus offer:

Feature Info
Welcome Bonus 100% up to €10,000
Free Spins 250
Cashback Bonus N/A
Wagering Requirements 40x
VIP Rewards Availability Yes
Bonus Code WELCOME1; WELCOME2; WELCOME3
Other Bonuses Available N/A
Bonuses icon

Welcome package

There’s a welcome offer of 100% match up to €10,000 and 250 Free Spins.

And it doesn’t stop there:

  • 2nd deposit bonus: 75% match up to €400 plus 50 bonus spins
  • 3rd deposit bonus: 50% match up to €1,500 plus 50 bonus spins.

Make sure to use the bonus codes: Welcome1, Welcome2, and Welcome3.

Slot machine icon

Other promotions

I tried accessing the page on other browsers, clicked on the Promotions tab, and then... crickets.

Then, I contacted customer support, only to be told that I needed to register to see the promotions. I pushed further and asked for a list of promos, but it was impossible to obtain. The support agent explained that promotions depend on the player’s location and are constantly changing.

The casino should be transparent about its offerings

The welcome bonus definitely looks promising. As for the other offers—you won’t know a thing until you hand over personal info and register. And honestly, that shouldn’t be a requirement. The Promotions section is blocked for unregistered users, so I had to dig through the FAQs just to find some info on bonus terms. What’s more, many of the other promotions are location-based, so your experience may vary depending on where you’re playing from.

Eventually, I found that the wagering requirement sits at a reasonable 40x, which is pretty much the industry standard. I also have to give Bitdreams credit for being transparent about which games contribute to the wagering. Does that make it easier to plan which slots to play? Absolutely. Still, I’ll say it again—following the example of casinos like Blockspins, where everything is laid out clearly and upfront, would be a step in the right direction.

6/10

Pros and cons

ProGenerous-looking welcome bonus
ProReasonable 40x wagering requirement
Probreakdown of games contributing to wagering
ConMust register to view ongoing bonus offers
ConOther promos are location-based
Lines
KNOW WHEN TO STOP
Whether you're on a winning streak or down on luck, you should never play above your limits!

App

What to know about mobile gaming here:

Feature Info
Mobile App Available No
Mobile Browser Experience Copies dekstop; well-adjusted
Ease of Navigation Seamless
Loading Speed Instant
Helpful Tools Search bar, menu, shortcuts to important sections

Device compatibility

Mac / PCMac / PC
Mobile (web)

Mobile experience

The mobile version is fairly decent. It includes a quick shortcut to the registration form and a clean menu with essential info. Visually, it’s not clunky either. But I have to say, it mirrors the desktop experience a little too closely—meaning you still need to register just to access key details about the casino, and there’s no live chat available for unregistered users.

Solid mobile gaming

No app for now, but honestly, I don’t mind. If you do, you might prefer a downloadable casino like Bitcasino, which offers a sleek, user-friendly experience packed with well-curated features.

Bitdreams' mobile site holds its own. It’s responsive, easy to navigate, and comes with app-like features like a slide-out menu and quick login shortcuts that make the user experience smooth.

What’s worth noting is that this polished experience applies even before registration. Once you create an account, you’ll unlock more features, including access to promotions. Still, I stand by what I’ve said before—key details, especially about bonuses and promotions, should be visible to everyone, not just registered users, even on mobile.

8/10

Pros and cons

ProResponsive mobile interface
ProHandy features
ConNo dedicated mobile app
ConNo live chat widget

Security

Safety measures are as follows:

Feature Info
License Curacao
RNG checks available N/A
2FA N/A
SSL encryption Yes
Responsible Gaming Tools Self-exclusion; self-test; external resources

Is this casino safe?

The casino holds the license from Curacao, so it seems it adheres to their regulations specific to safe transactions and overall player safety.

Responsible gaming tools

Props to Bitdreams for a lengthy Responsible Gaming section that features a self-exclusion option (you can set it for an indefinite period), external resources, and a questionnaire to help you assess your gaming habits.

However, I have to get nitty-gritty about this: the section mentions installing software to control time spent at the casino, but it doesn't offer any specific suggestions. What's also missing is the option to set limits to prevent excessive withdrawals, limit gaming time, and decide how much players are ready to lose.

Common complaints

Bitreams’ homepage boasts a high rating on Trustpilot, which I had to check for myself—and boy, did those ratings go south.

Trustpilot rating Number of reviews 5-star reviews 1-star reviews CC Trust Score
2.8 91 42% 41% 7/10

From what I’ve seen, the biggest complaint is withdrawal delays. Sure, even top-performing casinos like Stake can run into that occasionally, but here it seems to be a recurring issue. Another major frustration is inconsistent customer support. When more complex issues come up, it looks like they’re nowhere to be found.

Legit platform with room for safety improvements

With a Curacao license and solid encryption protocols, Bitdreams ticks the basic boxes for security—and that’s a good start. I always look for proper licensing before anything else, and in this case, the license appears valid and verifiable. Plus, the platform includes a self-exclusion option, which shows some effort toward promoting responsible gambling.

That said, I wish they’d take it further. A more comprehensive set of tools—like deposit limits, session time reminders, and cooling-off periods—would really show a stronger commitment to player well-being. A self-assessment questionnaire alone doesn’t cut it.

Now, about the player feedback. I came across quite a few complaints, mainly around withdrawal delays and shaky customer support. From what I’ve seen, these aren’t just one-off incidents. But to be fair, I haven’t seen any serious accusations of fraud or theft—so far, it’s more about inconsistent service rather than outright malpractice.

Bottom line is, Bitdreams has potential, but it needs to address these issues head-on to really earn players’ trust.

7/10

Pros and cons

ProHolds a valid Curacao license
ProStrong encryption
ProSelf-exclusion tool available
ConLimited responsible gambling tools
ConMixed player reviews around withdrawals

Support

How to contact the support team:

Feature Info
Live Chat Yes
Email [email protected]
FAQs Available

Support

Live ChatLive Chat
EmailEmail

Languages supported

EnglishEnglish
GermanGerman
NorwegianNorwegian
FrenchFrench

Customer support quality

As a registered player, you have access to 24/7 live chat support. If you're not registered, you're limited to email and the FAQ section. An integrated chatbot could help make up for the lack of direct support—if it were capable of handling most basic queries, which isn’t the case here. Again, the essential information on promotional rewards is lacking, and just like with support, you’ll need to register to find out more.

Bitdreams’ customer support leaves room for improvement

I’m on the fence about the support here. It’s not the worst I’ve seen, but it’s far from the best. The main issue is that you have to register before you can reach out for help, which immediately excludes casual visitors. The site itself isn’t packed with information, and while the FAQ offers some help, it doesn’t cover all the basics.

If you want in-depth details—especially about promotions—you’ll have to contact support directly, and again, only after signing up. It’s unclear to me why this casino doesn’t follow the example of platforms like Katsubet, which offer support access to everyone, registered or not.

6/10

Pros and cons

ProLive chat support available for registered users
ProFAQ section
ConSupport is locked behind registration
ConFAQ lacks depth

Final verdict

On paper, Bitdreams checks a lot of boxes. It holds a legit license, offers some responsible gambling tools, and gives players access to demo slots. No major red flags there.

But accessibility still needs work. Updating the FAQ, opening up live chat to casual visitors, and giving the interface a proper UX overhaul would go a long way. And let’s not ignore the elephant in the room: recurring complaints about withdrawal delays. If Bitdreams wants to reclaim its former shine, that’s the first thing to fix.

All in all, it’s a mid-tier casino—legit, but nothing to rave about. As always, play smart and stay cautious.

Irina Koprivica
Author: Irina Koprivica
Updated November 29, 2024

I dissect casinos to deliver reliable, thoroughly researched, and tested information, always prioritizing safety.

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