Security
Safety measures are as follows:
| Feature | Info |
|---|
| License | Curacao |
| RNG checks available | Check this with the customer support |
| 2FA | N/A |
| SSL encryption | Yes |
| Responsible Gaming Tools | Self-exclusion; cool-off |
| KYC | Yes |
Is Fairspin Legit?
Fairspin holds Curacao license, which means it's regulated by the same regulatory body that oversees Cloudbet crypto casino, one of the most trusted crypto gambling sites. In addition, the up-to-date SSL encryption so your data remain safe and sound.
Currently, there’s only a self-exclusion feature available. You can either freeze your account for an indefinite period or request to have it be deleted entirely.
Personal limits, and other useful tools you'd find at sites like Cobra Casino, are yet to be introduced here.
Common Complaints
I checked the latest Fairspin Casino reviews—most of them posted since November 2024—across several major review platforms. Nearly all highlight delayed withdrawals as the main issue.
| Trustpilot rating | Number of reviews | 5-star reviews | 1-star reviews | CC Trust Score |
|---|
| 2.1 | 226 | 37% | 52% | 7/10 |
While the casino does respond to some of these complaints, the explanation usually boils down to manual processing and additional verification checks, all supposedly in line with the site’s “Terms and Conditions”. Even if these delays are technically justified, the frequency with which they occur raises some concerns.
One unresolved complaint stood out: Fairspin allegedly failed to close the account of a player struggling with addiction.
According to the casino’s response, once a self-exclusion request is filed, the account enters a 24-hour cool-off mode. During that time, the player must confirm the closure—otherwise, the account is automatically reactivated.
The Problems With Responsible Gaming Policy
One unresolved complaint on AskGamblers caught my eye—it said that Fairspin didn’t close the account of a player facing addiction.
According to the casino’s response, once you file a request, your account is put into a 24-hour cool-off mode, during which you must confirm that you really want to close your account, or it gets reactivated.
Here’s the thing: This is a matter that transcends technicalities and procedures. When a player is facing addiction, the most humane thing to do is to close the account. Allowing a 24-hour break for the player to rethink their decision to stop gambling due to obvious addiction does way more harm. Fairspin’s responses, sticking strictly to procedures without taking necessary measures to close the account, show a lack of urgency.
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