2024 Fairspin review: Honest take by an expert

Pros and cons

Selection of slots and table games

I could immediately tell that at least the game selection would be the brighter side of my Fairspin casino review. It has pretty much all of the games you can think of. The slots are a mix of popular (Treasures of Fire, Treasures of Aztec, Royal Coins…) and new titles (Venice Festival, Alchemy Quest Level Up…), so it’s clear the casino has a good pulse on what players like right now.

Moreover, all releases come from some of the recognized iGaming software houses like Spinomenal and Habanero.

The game library even features stats so you never miss out on the winnings of other players and the slots they played.

Card games are solid too, with enough variation: Blackjack, Baccarat, Poker—you name it, it’s there. Roulette comes in several iterations as well, like European, Lucky, or Double Jackpot. In addition, all these games are available as live sessions too.

If you’re into instant games, you’ll find options like Aviator, Mines, Hi Lo, and many others.

One important tip: If you want to test a game, click on the Demo button, not the Play button (the latter takes you to the sign-up page).

Coins accepted

We're talking about an impressive crypto menu:

• Popular coins: Bitcoin, Ethereum, Litecoin, Dogecoin, Ripple, Tron
• Stable coins: Tether
• Rare finds in the crypto casino community: Dash, Cardano, Monero, NEO, Stellar, NEM, EOS

Deposits and withdrawals

Here's the basic info regarding deposits and withdrawals at Fairspin:

The minimum withdrawal is 20 USDT or the equivalent in other cryptocurrencies. The minimum deposit amounts depend on the crypto you’re using, but this info is only available to registered players. Keep in mind that fiat options are disabled, so you can only deposit and withdraw using cryptocurrency.

Are transactions fast enough?

As for payout speed, it ranges from 15 minutes to several business days. Why? Because of manual transaction processing to ensure maximum protection (and a myriad of transaction problems players complain about, obviously), as stated by the casino.

Want peace of mind regarding transactions? Bitcasino ensures they’re completed within an hour.

Bonuses

What to expect from the bonus offer:

App

Here’s what you need to know about the casino’s mobile gaming options:

Fairspin mobile gaming

Fairspin app isn’t in the works, so instead, the casino offers the mobile web version. It seems user-friendly, with a click-away deposit section, registration button, search tab, and a hamburger menu where you can also find live chat support.

Security

Safety measures are as follows:

Is Fairspin legit?

Safety is my top priority when evaluating a casino, which is why I’ll start this section of this Fairspin.io casino review with the bad and the ugly.

Frequent withdrawal problems

Fairspin holds Curacao license, which means it's regulated by the same regulatory body that oversees Cloudbet and Wild.io, which are among the most trusted crypto casinos. This gives Fairspin the appearance of an international platform that safeguards your data and transactions. However, the transactions are exactly the main point of complaint I've seen on Reddit, TrustPilot, AskGamblers, and Bitcoin forum. What do they all have in common? Delayed withdrawals, sometimes for weeks, leaving players feeling scammed (and I would too).

Now, kudos to Fairspin for addressing these problems, as evidenced by the 90% of complaints resolved on AskGamblers. But it raises a couple of questions:

• For a globally recognized casino like this, why does it take a public complaint for issues to be resolved?
• Why not train the customer service team better?

A complaint here and there is expected, as mistakes happen, but Fairspin plays with people’s money (and nerves) a bit too often.

The problems with responsible gaming policy

One unresolved complaint on AskGamblers caught my eye—it said that Fairspin didn’t close the account of a player facing addiction.

According to the casino’s response, once you file a request, your account is put into a 24-hour cool-off mode, during which you must confirm that you really want to close your account, or it gets reactivated.

Here’s the thing: This is a matter that transcends technicalities and procedures. When a player is facing addiction, the most humane thing to do is to close the account. Allowing a 24-hour break for the player to rethink their decision to stop gambling due to obvious addiction does way more harm. Fairspin’s responses, sticking strictly to procedures without taking necessary measures to close the account, show a lack of urgency.

Even the team behind AskGamblers had to step in and urge the casino to address this immediately.

How good is the casino's customer support

Here’s a quick breakdown of the customer support: it includes accessible live chat, which is a must, and the response from an agent is prompt. However, as someone just asking for basic info, I can't be a better judge than those who’ve experienced the frequent issues mentioned earlier in the review.

For a safe gaming experience, it's crucial to have a team of well-trained operators who pay close attention to queries.