You can reach customer support through email or live chat, plus there’s an FAQ page for added assistance. Live chat is available 24/7, but the waiting is a downside. Depending on how many users are asking for live support, you might wait for as long as 20 minutes. On the positive side, the customer support team is very knowledgeable and professional.
When I asked a question about a Wazamba no deposit bonus, I was 88th in line. This resulted in me waiting for 24 minutes before I got an agent on the line.
After waiting for this long, the agent connected and I got my answer right away. The agent explained everything perfectly and even suggested other options.
You can also contact Wazamba through email, and they will answer you in a 24-hour period. For those who prefer to find solutions on their own, a dedicated FAQ page is available with 9 questions and answers. Here, you can find info about withdrawals, currencies, accounts, and stuff like how to reset your password.