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Honest Windice Casino review [tested in 2025]

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Reviewed by Irina Koprivica

Checked by Jelena Kabic

windice logo
Star
6.6/10
Expert ranking by Irina Koprivica
Welcome TokensStroke
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We don’t recommend this casino due to its weak regulatory oversight, frequent player complaints about withheld withdrawals and sudden account closures, as well as the lack of practical responsible gambling tools.

Note that the information we're providing here regarding games and bonuses available may differ slightly based on your location.

Quick facts

WinDice Casino
Casino Name
0.00030027 BTC
Min. withdrawal
2018
Year Established
No limit
Min. deposit
Win Games Group N.V.
Owner
Instant
Payout time
Government of Anjouan
Licenses
3,600+
Number of games
Mac / PC, Mobile (web)
Compatible Devices
94%
Payout %
Slots, Live Casino, Plinko, Crash, Dice
Products

Pros & cons

ProMultilingual platform
ProCommunity chat to connect with other players
ProA mix of widely-used coins and stable coins
Pro24/7 live chat support
ConWeak customer support
ConNo responsible gambling section
ConScarce bonus offers
ConTransaction fees apply

Games

Basic info about the game section:

Feature Info
Average RTP 94%
Popular Games Plinko XY; Cleocatra
Expert's Pick Aztec Magic Deluxe
Demo Available Yes
SlotsSlots
Live CasinoLive Casino
Plinko
CrashCrash
Dice  Dice
Files Icon

3,600+ games available

When I loaded the game section, it was clear to me that this casino is no joke, boasting over 3,600 slots alone. I was glad to see a demo version available, so I jumped in to test the Aztec Magic. The graphics are fine, the interface is decent, and the gameplay runs smoothly.

I like that the search bar is prominent, so it’s easy to navigate through the games. Additionally, all games are sorted into dedicated categories: popular (so you never miss a beat), new (to keep up with the next big thing), roulette, card games (perfect for when you're in the mood for Classic Baccarat, Blackjack galore, Japanese Sic Bo, Teen Patti, or a Poker challenge), and live casino. The crash games are alive and well here too.

You can even search by software providers.

icon of a diamond

In-house games

It's nice to see a casino that isn’t afraid to offer in-house games. Windice has done this with its collection of original versions of Dice, Crash, Roulette, Plinko, and Wheel.

Software providers

The casino doesn’t go overboard with game providers and sticks to 24 quality ones for now. This reflects the quality of the gaming offer. After all, some of the top names in the iGaming industry, like:

Amatic Industries
Amatic Industries
Belatra
Belatra
Evoplay Entertainment
Evoplay Entertainment
Fugaso
Fugaso
Ezugi
Ezugi
Tom Horn Gaming
Tom Horn Gaming
Wazdan
Wazdan
QuickSpin
QuickSpin
Spinomenal
Spinomenal

Diverse game selection

All in all, the collection of 3,600 games is impressive, especially for a smaller-scale platform like Windice (for a bigger selection, check out Kryptosino). The slot selection is well organized, with categories for popular and new titles, which makes browsing and picking a game much more convenient. Classic slots haven’t been overlooked either, adding a nice balance to the mix.

What stands out to me is the dedicated Crash section, featuring over 20 titles. Not many casinos bother to separate these games into their own category, even though they’re rapidly gaining popularity—especially among mobile-first players.

Even better, most games (except for live casino titles) are available in demo mode.

10/10
Pro3,600+ games
ProReputable game providers
ProDedicated crash games section
ProDemo mode available
ProIn-house games

Cryptos

WinDice Casino offers a solid selection of cryptocurrency options:

BitcoinBitcoin
LitecoinLitecoin
DogecoinDogecoin
BCHBCH
RippleRipple
BNBBNB
TetherTether
EthereumEthereum
TronTron

Crypto stats

A nice addition is the Stats section, where you can get insights into daily, monthly, and weekly top profits and wagers for all the cryptos on offer. This feature adds a layer of transparency (and we all love it) and allows you to see how other players are faring.

An added perk of the crypto stats feature is that it gives you a quick snapshot of currently trending cryptocurrencies—an accidental but useful benefit. That said, choosing a crypto to deposit with isn’t difficult, as WinDice offers a solid mid-range selection, including popular coins, stablecoins like Tether, and altcoin options like Binance Coin that players always appreciate.

Solid crypto selection

The current lineup of seven cryptocurrencies covers the essentials well—offering a mix of popular high-volatility coins, a stablecoin, and a crowd-favorite altcoin. It’s a solid mid-range selection that gets the job done for most crypto players.

The only real drawback is the absence of other in-demand altcoins like Solana, Cardano, or Dash—options that are increasingly common on more crypto-diverse platforms like Stake. That said, the overall selection feels balanced, even if a few extra additions would definitely be a welcome upgrade.

7/10
Pro9 diverse crypto options
ProIncludes a stablecoin as well
ProWell-rounded mid-range crypto selection
ConLacks some sought-after altcoins

Deposits and withdrawals

Here's what you need to know about Windice casino's deposits and withdrawals:

Feature Info
Deposit time Instant
Withdrawal time Instant, 72 hours
Withdrawal fee Yes
Transaction process Easy

Minimum limits

Great news—the deposits here are instant! And even better, the withdrawals are also instant, though they come with a commission fee for each crypto.

There are no deposit limits. As for withdrawals, there’s a minimum requirement for each cryptocurrency:

Cryptocurrency Minimum Withdrawal Max Commission
BCH 0.02628811 0.00014000
BNB 0.01738223 0.00015000
BTC 0.00030024 0.00030000
DOGE 203.63280931 5.00000000
ETH 0.00500293 0.00500000
LTC 0.13342228 0.00050000
TRX 77.86949073 1.00000000
USDT 10.00000000 1.00000000
XRP 20.74258452 0.00004000

If you want to avoid fees and still have instant deposits and withdrawals, check out Cloudbet.

Keep in mind that, due to random anti-money laundering checks, withdrawals may be withheld for up to 72 hours.

Quick crypto transfers, but commissions apply

I’ve got to say—instant deposits and withdrawals are a major win in my book. But, the commission fee applied to every crypto withdrawal is a bit of a downside—it slightly undercuts the appeal of those fast cash-outs.

I also like that there are no deposit limits, and the withdrawal minimums per coin are pretty standard. But do keep in mind: withdrawals can be held for up to 72 hours due to random anti-money laundering checks. It’s a fair measure, but something worth noting if you’re expecting instant access every time

7/10
ProInstant deposits and withdrawals
ProNo deposit limits
ProStandard withdrawal minimums per cryptocurrency
ProAnti-money laundering checks
ConWithdrawal commission fees
ConPossible 72-hour payout delays (AML checks)
***Overlay

Welcome Tokens

18+ | New Players Only

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Bonuses

What to expect from the bonus offer:

Feature Info
Welcome Bonus Progressive jackpot
Free Spins N/A
Cashback Bonus N/A
Wagering Requirements N/A
VIP Rewards Availability Yes
Bonus Code N/A
Daily Credits N/A
Other Bonuses Available Wagering contests
Bonuses icon

Welcome promos

Unlike the typical welcome bonus you might expect, this casino has taken a different route. Instead, Windice offers daily rewards in the form of tokens and experience points. So, if you're on the hunt for those traditional welcome bonuses, I'd recommend jumping over to Happy Slots and checking their welcome pack.

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Chat rain

The Chat Rain feature is another novelty here—it points you to the community chat, where the more you communicate, the higher your chances of receiving a gift from the casino.

Giving Bitcoin hand icon

Affiliate program

The casino also has an Affiliate Program: invite a friend and get 20% of all their bets (all the rules about the program are explained in their Terms section, so make sure to check it out). It's worth noting that this program is tied to Bitcoin only, so keep that in mind.

For those who enjoy competitions, there are daily and weekly wagering contests where you can earn Dogecoins - just make sure you have the time to spare!

Coins icon

Progressive faucet

And there's Progressive Faucets; all you have to do is play your favorite minesweeper game for as long as possible to get free crypto. Plus, there are giveaways on Windice's social media platforms, available in all the cryptocurrencies the casino accepts.

I appreciate the social aspect of the bonus system, however, seasoned players will be wondering why there aren’t cashbacks, bonus reloads, weekend bonuses, and other similar offers that can be found in Lucky Block, for instance. They provide a sense of stability, especially when the odds aren't in the player's favor.

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What about the VIP program?

It seems the casino boosts its bonus offer through a leveling system, adding rakebacks and cashbacks.

A nice addition would be something like a personal account manager for Diamond grade members, and VIP-exclusive bonuses. Better treatment for long-staying players means higher incentives and motivation to stick around.

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Is there a Windice no deposit bonus?

Currently, Windice no deposit bonus isn’t on the offer.

I found this out from the customer support agent, despite the homepage indicating that no deposit bonuses are available. It's crucial for the casino to keep its information updated regularly to avoid being labeled as misleading (or worse, a scam) by users who take all aspects of the casino seriously, especially the information shared.

Regular updates would definitely help in maintaining trust and credibility with their players.

Nice social perks, but where are the real bonuses?

I do like that WinDice adds a social twist to its bonus system—you can earn through the affiliate program and even pick up surprise rewards in the public chat, which adds a bit of fun and community feel to the experience. The progressive crypto faucets are a nice touch, offering small, free rewards over time. But let’s be honest—faucets feel a bit outdated these days, and I was expecting something more substantial from a casino like this.

Instead of relying solely on incremental perks, it would be great to see more structured promotions—things like midweek reloads, weekend offers, free spins, or cashback bonuses outside of the VIP program. Most experienced players prefer having reliable, fixed bonuses they can count on, not just occasional surprises or faucet drops.

5/10
ProAffiliate program offers earning potential
ProPublic chat with occasional surprise rewards
ProCommunity-driven bonus elements
ConCashback is only available as a VIP perk
ConLacks structured, fixed bonuses
ConBonuses rely heavily on faucets
ConCashback is only available as a VIP perk
Lines
KNOW WHEN TO STOP
Whether you're on a winning streak or down on luck, you should never play above your limits!

App

Here’s what you need to know about the casino’s mobile gaming options

Feature Info
Mobile App Available No
Mobile Browser Experience Well-adjusted mobile platform
Ease of Navigation Seamless
Loading Speed Instant
Helpful Tools Menu, shortcuts to important sections

Device compatibility

Mac / PCMac / PC
Mobile (web)

Is there a downloadable app?

While the app hasn’t launched yet, the mobile version of the casino holds up well. The desktop experience translates nicely to mobile, and thanks to the visible scrollbar, navigation feels manageable—even with longer pages.

I appreciate the fixed community chat and customer support widgets, along with a hamburger menu that neatly organizes all the essential sections.

Smooth mobile web gaming

I’ll admit—I was expecting a cluttered interface with barely any room for the community chat, but I was pleasantly surprised. Until the app officially launches, the mobile web version offers a smooth and reliable experience for gaming on the go.

There’s even a scrollbar that gives you a clear visual cue of how far down the page you are—a small detail, but a surprisingly helpful one. Games load easily, logging in is quick and hassle-free, and the live chat widget stays fixed as you navigate the site, so support is always just a tap away.

9/10
ProMobile-friendly design
ProFeatured live-chat widget
ConNo app

Security

Safety measures are as follows:

Feature Info
License Anjouan
RNG checks available N/A
2FA Yes
SSL encryption Yes
Responsible Gaming Tools Self-exclusion; external resources

Is Windice casino legit?

On paper, Windice casino is legit. It’s licensed by the Autonomous Island of Anjouan, which offers a basic level of data and transaction protection—though not quite on the same level as Curacao or MGA licenses.

However, the responsible gaming aspect was a bit of a disappointment. There’s no dedicated section—instead, the information is scattered across the Terms and Conditions and FAQ pages. Even more concerning, there’s no real responsible gaming toolkit. You can request self-exclusion via customer support, but beyond that, there’s not much to work with. Aside from a weak self-assessment test and a few external resource links, there are no actual tools to help manage your play—no deposit limits, session reminders, or any form of personal limit settings.

Common complaints

Trustpilot rating Number of reviews 5-star reviews 1-star reviews CC Trust Score
1.6 34 6% 82% 2/10

Based on over 30 recent Trustpilot reviews, it’s clear that this platform has taken a serious downturn. Players commonly warn others against playing here for two key reasons: many report never receiving their withdrawals, and even top-ranking users have had their accounts blocked without explanation—losing access to their funds entirely. To make matters worse, moderators appear to avoid communication altogether, and the support team is notably absent when issues arise.

Legit casino on paper, but risky in practice

Compared to well-established platforms like Bitcasino, Windice doesn’t exactly inspire confidence. Sure, it’s a licensed operation, but being registered under Anjouan, where regulatory standards are far less rigorous, makes it a gamble in itself.

The frequent complaints about delayed, or even missing withdrawals speak volumes. And the sudden account blockings, even for high-ranking players, feel too frequent and arbitrary to be explained away by vague Terms violations or multi-accounting claims. I find it hard to believe that every single player who filed a complaint was at fault.

The lack of responsible gambling tools only adds to the concern. Simply linking out to external resources doesn’t cut it, and the self-assessment test feels more like a formality than a real support feature.

So yes, Windice is technically legal—but in practice, it feels more like a game of chance whether you’ll actually get fair treatment from the system, support team, or moderators.

3/10
ProLicensed platform
ConWeak regulatory oversight
ConFrequent complaints about delayed or missing withdrawals
ConSudden account suspensions
ConNo proper responsible gambling tools

Support

How to contact the support team:

Feature Info
Live Chat Yes
Email n/a
FAQs Available

Support

Live ChatLive Chat
EmailEmail

Languages supported

EnglishEnglish
SpanishSpanish
RussianRussian
PortuguesePortuguese
Filipino
HindiHindi

How good is the customer service?

On the surface, customer support at WinDice seems quick and efficient—the live chat even displays the current response time. When I reached out, the support agent politely redirected me to the section I was looking for and followed up with FAQ and social media links for more info. The FAQ itself is quite detailed and covers most of the basic questions new players might have.

That said, as I already touched on earlier, support tends to fall short when it really counts. If your account gets suspended without warning or your withdrawals don’t come through, good luck getting meaningful help. In the best-case scenario, you’re asked to provide proof and then met with generic responses that show little real effort to resolve the issue.

Starts well, but lets players down when needed

At first glance, customer support at WinDice seemed decent—24/7 live chat, a detailed FAQ section, and my brief interaction with an agent was smooth enough. But after looking deeper into player experiences, it became clear that support here rarely goes beyond surface-level assistance.

Mistaken account suspensions or delayed withdrawals can happen, even at top-tier casinos like Wild.io. The difference is, those platforms actually step in and offer real support. At WinDice, resolving issues feels like a coin toss—players report being left in the dark far too often, with little follow-up or effective resolution. That kind of inconsistency is a red flag, especially when support should be one of the pillars of trust.

5/10
Pro24/7 live chat available
ProDetailed and helpful FAQ section
ProQuick and polite responses for basic queries
ConPlayer complaints suggest unresolved or poorly handled cases
ConLimited support for complex or serious issues
ConGeneric responses when problems arise

Final verdict

So, is WinDice Casino the right platform for you? That really depends on what you’re after.

Bonus-wise, it might suit players who are fine with random drops like welcome tokens and progressive faucets. But if you’re chasing structured rewards and consistent promos, you’ll probably want to look elsewhere. On the gaming side, the variety is solid—especially for a smaller casino—so there’s something for everyone.

But when it comes to safety, I wouldn’t place my bets here. Sure, it’s a licensed casino, and features like SSL encryption and two-factor authentication help build trust on the surface. But with so many recurring complaints about withheld funds and unexplained account bans, it’s hard to say player protection is taken seriously. The Anjouan license doesn’t offer strict oversight either, which leaves players more vulnerable when issues arise.

And let’s not forget the glaring lack of responsible gambling tools. A couple of external links and a basic self-assessment test don’t cut it—there’s little to no real effort to promote safer gambling here.

In the end, if WinDice has caught your attention, proceed with caution. But if you’re asking me, I’d pass.

Irina Koprivica
Author: Irina Koprivica
Updated April 02, 2025

I dissect casinos to deliver reliable, thoroughly researched, and tested information, always prioritizing safety.

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