Winna Casino review: Fast withdrawals & great mobile
Reviewed by Aleksa Radulovic
Checked by Stojche Ristova
Our rating
When I first started looking into Winna Casino, I quickly realized it has a lot going for it: a user-friendly site, fast mobile gaming, and solid customer support. The casino accepts popular coins like Bitcoin, Ethereum, and Dogecoin and offers instant deposits and withdrawals.
However, the most concerning drawback is the unregulated license from Costa Rica, which raises some red flags about security and fairness. While many players have given positive reviews, some complaints about account blocks and issues with withdrawals stand out.
So, before you decide, let’s dive into my Winna review!
6.1Quick facts
Pros & cons
Instant deposits and quick withdrawals (typically within 2 minutes)Mobile-optimized site for seamless gaming on the go24/7 live chat support for fast assistanceOffers responsible gambling toolsSolid game varietyFriendly customer supportLow minimum deposit and withdrawal limitsWinna Care section
Unregulated license from Costa RicaNo dedicated app for mobile gamingSome complaints about account blocks and violations of termsNo welcome bonusNo bonus landing pageRestricted to English language support for customer serviceWithdrawal limits are fairly highLack of regulatory authorityGames
Check out this table to see more about games and gaming at Winna Casino.
| Feature | Info |
|---|---|
| Average Game RTP | N/A |
| Popular Games | Sweet Bonanza 1000, Gates of Olympus 1000 |
| Expert's Pick | Wild Witches |
| Demo Available | Yes |
Slots
Live Casino
Game ShowsWinna Casino has 1,500+ games available, from 13 game providers. You can play slots, live table games, game shows, and even original Provably Fair games. The site makes it easy to find what you're looking for with filters to sort games by provider or alphabetically.
When I tested the games, everything ran smoothly, and the graphics were good. The live dealer games have features like HD graphics and live chat.
Another helpful feature is the “Fun Play” mode for all slot games, so you can try out games without spending real money. You can quickly switch between games using the filters, and it works without issues.
Slots
Winna Casino offers 1,300+ slots, including options for Bitcoin slots. You can quickly jump into a game since everything loads almost instantly. The slot section is designed to showcase all the titles in front of you, starting from the most-played games.
You can play all these games in demo mode, and there are filters to choose a game by provider or sort them out by popularity.
Here’s a table with the most popular slots:
| Game Name | RTP |
|---|---|
| Sugar Rush 1000 | 96.50% |
| Wanted Dead or a Wild | 96.20% |
| Fist of Destruction | 95.80% |
| Pig Bonus | 96.10% |
| Aztec Clusters | 96.30% |
Originals
Winna Casino offers seven unique house games in the “Originals” category. While it’s not as big as other sites like Stake, it’s still a solid start for a newer casino. All games are based on provably fair technology. Players can also check the outcome results and see how the algorithm works. Some titles include Plinko, Mines, Dice, Blackjack, and more!
Table games
The table games category at Winna Casino doesn’t feature any RNG-based games, only live dealer games. In this section, you'll find 48 games powered by Evolution and Pragmatic Play.
When you click on any game, you’ll be transported directly to the original provider’s lobby, where you can browse all available titles. Here, you can see the betting limits ranging from $5 to $5,000, and choose your preferred language options, including English, Turkish, Russian, and Portuguese.
Game shows
The game shows section at Winna Casino features 25 games, all provided by Evolution and Pragmatic Play, just like the table games. Everything’s the same in terms of betting limits and lobby features. Some of the standout game shows you can find here include:
- Crazy Balls
- Crazy Time
- Lightning Storm
- Monopoly Big Baller
- Funky Time
Software providers
Winna Casino works with 13 software providers. Since the casino is still relatively new, it’s likely we’ll see more providers and games added over time. Nevertheless, this includes:
More games would be nice, but everything works well
When it comes to Winna Casino’s games, there’s a lot to like, but there are also some areas that could use improvement. On the positive side, there are well-known providers like Pragmatic Play and Evolution.
I especially appreciate the live dealer games with HD graphics and live chat. The ability to try out games with the Fun Play mode is a nice touch, too, especially for newcomers.
However, their game selection is nothing like BetFury, with 11,000+ games, and I’d love to see more providers and games added over time. The table games category, in particular, could use more options, especially with RNG-based games. While the Originals section is fun, the number of titles there is pretty small.
Pros & cons
Smooth gameplay with fast loading timesFun Play mode for all slot gamesEasy game search and filter optionsEasy game search and filter optionsLimited number of house originalsNo RNG-based table games in the table sectionCryptos
Winna Casino supports nine cryptocurrencies, including:
Bitcoin
Ethereum
Tether
USDC
Litecoin
Solana
BNB
Tron
DogecoinOnly nine supported coins
I guess it’s okay to see nine cryptocurrencies at Winna Casino, and there's a mix of popular options like Bitcoin, Ethereum, and stablecoins like USDT and USDC. For many players, this will cover most needs.
However, if you're used to platforms like BC.Game, which supports over 130+ coins, you'll notice the variety is quite limited here. It would be great to see Winna expand its crypto selection in the future.
Pros & cons
Popular cryptos are supportedIncludes stablecoins for smooth transactionsFast and secure transactionsNo additional fees for crypto transactionsLimited number of supported coinsDeposits and withdrawals
Here’s a quick table to check transactions on Winna Casino.
| Feature | Info |
|---|---|
| Deposit time | Instant |
| Withdrawal time | 10 minutes |
| Fee | N/A |
| Transaction process | Easy |
At Winna Casino, deposits are made using cryptocurrencies only. There are no fiat options or ways to buy crypto directly.
Deposits are instant, and I’ve noticed that withdrawal transactions are processed quickly. A deposit will hit your balance in under 10 seconds, while a withdrawal takes two minutes. There are no hidden fees beyond the standard network fees for crypto transactions. Plus, the whole process of handling transactions is fast, intuitive, and easy to do. Here are the limits for deposits and withdrawals for all coins:
| Transaction Detail | Value |
|---|---|
| Minimum Deposit | $10 |
| Minimum Withdrawal | $50 |
| Maximum Withdrawal | $5,000 - $10,000 |
Only crypto options, but everything works fast
I really like that everything’s streamlined at Winna Casino when it comes to payments. Yes, there are only crypto options, but do you really need anything else? You can easily and instantly process both deposits and withdrawals.
However, there could be a bit more space when it comes to limits for withdrawals. I feel like a $50 minimum withdrawal might be high for some players. Plus, there’s no way to buy crypto using MoonPay, for example. Perhaps, the casino could see a bigger number of players if there were an option to get involved with any sort of fiat options.
Pros & cons
Fast, instant deposits with no delaysWithdrawals processed in around 2 minutesNo hidden fees, only standard network chargesLow minimum deposit of $10Minimum withdrawal set at $50No buy crypto options
Bonuses
You can see more information about bonuses in the table below.
| Feature | Info |
|---|---|
| Welcome Bonus | N/A |
| Wagering Requirements | 20x - 25x |
| VIP Rewards Availability | Rakeback, bonuses, free spins |
| Bonus Code | N/A |
| Other Bonuses Available | N/A |
Winna Casino doesn’t have a dedicated bonus landing page, making things tricky when looking for offers. Instead, there’s a VIP section, but you won’t find bonuses for regular claims.
If you’re looking for bonus codes, the casino shares them via their Telegram channel, so make sure to join that for updates. Sometimes, customer support agents may offer bonuses as well, but these aren't listed openly on the site.
One thing to note is that when you receive a bonus, you'll need to keep track of everything manually. The wagering requirements are around 25x, which is on the lower side and pretty decent compared to other casinos. However, the minimum deposit to claim bonuses is $500.
Winna sign up bonus
There isn’t a sign-up bonus at Winna Casino. However, when I reached out to customer support, they let me know about the classic deposit bonus you can claim. Here’s the offer they shared with me:
| Offer Details | Description |
|---|---|
| Minimum Deposit | $500 |
| Maximum Deposit | $5,000 |
| Bonus Amount | 20% Cash Top-Up |
| Wagering Requirements | 20x for the bonus amount |
| Limit | Available only once per user, on one deposit |
Also, note that the deposit is excluded from the wagering requirements. So, you don’t need to wager it to cash it out, only the bonus amount.
VIP program
Winna Casino does have a VIP segment where players can track their progress and unlock rewards as they move up the levels. It’s structured in a way that gives players clear milestones to aim for.
One of the features for new players is the Instant rakeback of 5%, which comes with no wagering requirements. You also have the chance to spin the VIP wheel, with cash rewards ranging from $3 to $1,000. This is available as you level up. The VIP program has different levels. Here they are:
| Rank | Benefits |
|---|---|
| Bronze | Instant Rakeback, Free Spins |
| Silver | Instant Rakeback |
| Gold | Instant Rakeback, Free Spins, Free Bet, VIP Host, Host Bonus, Lossback, Reload |
| Platinum | Instant Rakeback, Free Spins, Free Bet, VIP Host, Host Bonus, Lossback, Reload |
| Diamond | Instant Rakeback, Free Spins, Free Bet, VIP Host, Host Bonus, Lossback, Reload |
| Nebula | Instant Rakeback, Free Spins, Free Bet, VIP Host, Host Bonus, Lossback, Reload |
Additionally, one-time rewards are offered when you reach certain wagering milestones:
| Wager Range | Bonus Amount |
|---|---|
| 100K - 400K | $900 |
| 400K - 3M | $7,500 |
| 3M - 50M | $45,000 |
| 50M - 1B | $1,200,000 |
Winna Casino no deposit bonus
At the moment, Winna Casino doesn’t offer a no deposit bonus. If you're specifically looking for no deposit deals, I’d suggest checking out BitStarz Casino, which currently has a 20 free spins no deposit offer.
Regular bonus structure is lacking, but there’s a good VIP program
Yeah, Winna Casino does not offer regular bonuses. But, on the plus side, the instant 5% rakeback is a nice touch, especially for new players, and there's no wagering requirement attached to it, which is pretty rare. Plus, the VIP wheel with cash rewards and the ability to claim highroller bonuses for large deposits is a solid perk for those more serious about gaming.
Unfortunately, the lack of a dedicated bonus page makes it harder to track and claim any ongoing offers. Also, you’ll need to manually track your bonuses, which is a bit of a hassle. You also won’t find regular offers like welcome bonuses, reload bonuses, or free spins here.
On top of that, the minimum deposit for bonuses is quite high, and there aren't as many bonus offers available compared to some other casinos, like 7Bit Casino. So, while the perks are great for VIPs, casual players will find it limiting.
Pros & cons
Instant rakeback available for all levelsVIP wheel rewards cash prizesNo wagering requirements for rakebackHighroller bonuses available for large depositsNo regular bonus page for easy claimingNo welcome bonusManual tracking of bonuses is requiredThe minimum deposit for bonuses is high ($500)Limited bonus offers compared to other casinos
App
Check this table to see more about mobile gaming at Winna Casino.
| Feature | Info |
|---|---|
| App Available | No |
| Compatibility | Android, iOS, Windows |
| Ease of Navigation | Standard |
| Loading Speed | 1 second |
| Helpful Tools | Menus and filters |
Device compatibility
Android
iOSThere isn't a dedicated app for Winna Casino yet, but you can enjoy a great mobile experience through their mobile-designed site. Playing on your phone or tablet is like the desktop experience: smooth, fast, and lag-free.
Navigation is easy, and jumping between games takes only two taps. There are menu options at the bottom of the screen, where you can play casino games, sports betting, or browse the VIP program. As for the games, all are supported on mobile devices, so there are no restrictions there.
No app, but the site works flawlessly
The mobile experience at Winna Casino is pretty impressive. There isn't a dedicated app, but the mobile-designed site delivers through and through. It's smooth, fast, and easy to jump between games without issues.
All games work seamlessly, so you’re not missing out on anything compared to the desktop version. It’s a solid experience, but the lack of a dedicated app might be a downside for some players who prefer that.
Pros & cons
Smooth, fast, and lag-free mobile experienceEasy navigation with quick access to gamesAll casino games are supported on mobileUser-friendly mobile site designNo restrictions on game access compared to the desktop versionNo dedicated mobile app available yetSecurity
Check out this table for more information about security at Winna Casino.
| Feature | Info |
|---|---|
| Licenses | Costa Rica |
| RNG Checks Available | Yes |
| 2FA | Yes |
| SSL Encryption | Yes |
| Responsible Gaming Tools | Personal limits, self-exclusion, cooling-off periods |
| KYC | No |
Winna Casino is operated by GG Gaming LLC, a company registered in Costa Rica under the registration number 3-102-91690. The casino claims to be licensed by the Government of Costa Rica, but it’s important to note that Costa Rica does not regulate online casinos.
The country allows companies to register there, but it does not provide oversight or enforce any regulatory measures. This means that, unlike casinos licensed, like Cloudbet, which holds a Curacao license, Winna operates with a weak, unregulated license. There is a lack of protections and guarantees here.
Common complaints
| Trustpilot Rating | Number of Reviews | 5-Star Reviews | 1-Star Reviews | CC Trust Score |
|---|---|---|---|---|
| 4.2 | 89 | 73% | 16% | 5/10 |
When it comes to Winna review complaints on Trustpilot, it goes both ways. With an overall 4.2 rating, 73% of those reviews are five stars. However, some players are calling it a scam. Complaints often come from players who didn't thoroughly read the terms and conditions.
Harachia, stating: "This is not a bookmaker, these are scammers!!! They block the account immediately after the first win, claiming it violates the rules, saying sports betting is a violation. I do not recommend this site to anyone, they are scammers!!!"
On the other hand, there are many positive reviews.
HeeWeGo said: "With all honesty, I've had the best gambling experience on Winna, extremely nice and helpful staff & great bonuses and best of all, Lossback. 5/5."
The key takeaway seems to be that if you play by the rules, Winna Casino generally delivers a good experience. However, not following the rules could result in problems.
Responsible gambling
Winna Casino offers a dedicated section called Winna Care within the profile. The casino encourages players to view gaming as entertainment rather than a way to make money.
To support this, Winna provides helpful guidelines for responsible gambling, such as setting personal limits, monitoring time spent, and balancing gambling with other activities. For those struggling with gambling, Winna offers self-exclusion options, including a minimum six-month exclusion and a seven-day cooling-off period.
The casino also links to reputable organizations like Gamblers Anonymous, Gambling Therapy, and GamCare, offering further support for players who need it.
Poor license, but strong responsible gambling measures
On one hand, I appreciate their Winna Care section, which provides tools like self-exclusion options and links to support organizations. They’re promoting responsible gambling, a big plus in my book.
The unregulated Costa Rican license is a bit concerning, though. Unlike other casinos with licenses from reputable jurisdictions, Winna doesn’t have the same level of oversight. If something were to go wrong, there’s no regulatory body to turn to, which feels like a risk.
While I like their approach to responsible gambling, the lack of strong regulation can make any player think twice. It's something to consider if you’re thinking about playing here.
Pros & cons
Winna Care promotes responsible gamblingSelf-exclusion options available for up to six monthsLinks to Gamblers Anonymous and similar organizationsPositive reviewsEncourages balanced gaming and time managementOperates under an unregulated Costa Rican licenseNo real oversight or player protectionComplaints about blocked accounts and rule violationsWeak licenseNo guarantee of fair withdrawalsSupport
In the table below, you can find more information about customer support.
| Feature | Info |
|---|---|
| Live Chat | Yes, 24/7 |
| [email protected] | |
| Phone number | N/A |
| FAQ section | Yes |
| Help center | Yes |
Support
Live Chat
EmailLanguages supported
EnglishCustomer support at Winna Casino provides 24/7 live chat and email support, but only in English. There’s also a helpful section in the help center, which covers various topics, including account, payments, Winna originals, VIP system, and more.
The live chat response was instant, but email support took about 15 hours… yep. But focusing on the positive: In the live chat, you’re instantly connected to a real person, no bots around. I asked about bonuses, and the agent told me to check the Telegram channel and offered me a deposit bonus (one-time deal).
Apart from email and live chat support, Winna also features a Help Center for more assistance. Here, there are seven topics that cover basically everything you need. You can get more info on accounts, security, payments, bonuses, games, and a VIP program.
Attentive customer support
I’ve had a solid experience with the customer support at Winna Casino. The live chat is a win; it’s available 24/7, and they respond instantly, which is awesome when you need quick help.
I did try the email support, and it took around 15 hours to get a reply, which is a red flag. Support is only in English, meaning minus points on inclusivity.
Pros & cons
24/7 live chat and email supportInstant responses via live chatHelpful help center with useful guidesEmail responses can take up to 15 hoursSupport is only available in EnglishFinal verdict
After spending some time writing this Winna Casino review, I’ve got a pretty solid picture of what it offers, both the yay and the nay. Winna Casino gives a fantastic mobile experience, even without an app. The site is easy to navigate on all devices, which is a huge win for on-the-go players.
The casino also supports a popular range of cryptocurrencies, and deposits and withdrawals with instant transactions (well, most of the time). And, I have to say, the customer support is pretty solid too.
There are some red flags as well: like the license situation. Winna operates under an unregulated Costa Rican license, which isn’t a strong regulatory framework. This means there’s no real oversight, and if things go wrong, you’re left without a governing body to resolve disputes.
At the end of the day, if you play by the rules, Winna can be a great experience.
As an iGaming writer, I'm the guy you turn to when you need something researched and put on paper with a clear tone in an easy-to-read manner. I hold a law school degree from the University of Belgrade, Serbia, so I embraced the opportunity to merge my law instincts with the crypto-gambling sector.
