Common Stake casino review complaints resolved
Trustpilot rating | Number of reviews | 5-star reviews | 1-star reviews | CC Trust Score |
---|---|---|---|---|
3.9 | 8,344 | 68% | 20% | 9/10 |
Stake’s efforts to be player-centric have clearly paid off, as it’s one of very few gambling sites where you won’t find a host of complaints. It has earned a five-star review from 67% of reviewers on TrustPilot, which is no easy feat.
There are very few complaints, and none of them relate to serious issues such as withholding of winnings or data breaches. I did find a very amusing complaint by a player who doesn’t understand why she has not actually won anything.
The main gist of the above complaint appears to be that the player hasn’t been lucky enough. I certainly sympathize with this. And I would also question it, if I were playing at an unlicensed, unaudited casino. But this couldn’t be further from the truth in Stake’s case, as the games are beyond provably fair - they’re supplied by highly-reputable developers and they’re audited by two external agencies.
As annoying as it is, this player’s complaint is clearly down to plain bad luck. Another similar complaint by another user indicates a lack of understanding of the way the RTP percentage works. While the word ‘scam’ is thrown about indiscriminately, any player with even a little bit of experience will recognise this complaint for what it is - sour grapes and a lack of knowledge.
The only thing these complaints convinced me of is the importance of always being aware that gambling is a matter of luck. There are no guarantees that you’ll win, so it’s always best to approach it as a means of entertainment, rather than a profit-making scheme. It helps you avoid unnecessary disappointments!