CryptoCasinos

BitcoinPenguin review: Expert-tested & reviewed [2025]

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Reviewed by Irina Koprivica

Checked by Jelena Kabic

Bitcoin Penguin Logo
Blacklisted due to frequent complaints about deposits and withdrawals.
Blacklisted

Casino blacklisted

This casino has been blacklisted due to players claiming their deposits have been stolen and withdrawals often being delayed. The casino is also unlicensed and doesn’t seem interested in obtaining a license any time soon. We cannot recommend a casino if there is even a chance of the players’ funds disappearing.

Quick Facts

BitcoinPenguin
Casino Name
0.0001 BTC
Min. withdrawal
2014
Year Established
0.0001 BTC
Min. deposit
Unknown
Owner
1h to a few business days
Payout time
No license
Licenses
2,000+
Number of games
Mac / PC, Mobile (web)
Compatible Devices
96%
Payout %
Slots, Poker, Table Games, Jackpot Slots, Video Poker
Products

Pros and cons

ProOver 2,000 games
ProCrypto-friendly bonuses and VIP program
ProBasic mix of major cryptos and altcoins
ProNo withdrawal fees charged by the casino
ConNo official gambling license
ConHigh wagering requirements on the welcome bonus
ConComplaints regarding payments
ConOutdated mobile experience with slow load times

Our top Bitcoinpenguin alternatives

Since this casino is blacklisted, we recommend exploring our list of trusted casinos with better games, cryptos, apps, and more.

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Games

Basic info about the game section:

Feature Info
Average RTP 96%
Popular Games Lady Wolf Moon; Andar Bahar
Expert's Pick Plinko
Demo Available Yes

Nineteen providers support this game selection. And if you want to test the slots yourself, you can do it.

SlotsSlots
PokerPoker
Table GamesTable Games
Jackpot SlotsJackpot Slots
Video PokerVideo Poker

2,000+ games available

Speaking of the BitcoinPenguin game selection:

  • Slots are categorized into Top and New, so you can easily find what’s popular and check out the latest releases.
  • Card games like Blackjack, Baccarat, and Andar Bahar are all here.
  • Poker enthusiasts will be pleased to know there’s a dedicated section for poker games, as well as video poker.
  • The Roulette variations seem endless, with options like Mini, Cricket, and Speed Auto Roulette.
  • Casual games are also on the menu, including Plinko, Scratch Dice, and Minesweeper.
  • Jackpot games are available too, if you're feeling lucky!

Software providers

BitcoinPenguin works with over 20 game providers, including:

Amatic Industries
Amatic Industries
Belatra
Belatra
Pragmatic Play
Pragmatic Play
BGAMING
BGAMING
Platipus Gaming
Platipus Gaming
Nolimit City
Nolimit City
Reevo
Reevo
GameArt
Betsoft
Betsoft
Endorphina
Endorphina

Solid selection of games

Anything above 1,000 games already qualifies as a solid selection—so with over 2,000 titles, BitcoinPenguin holds its ground. In fact, the game variety is one of the casino’s stronger points, especially considering some of the other shortcomings (more on that later). The slots are well-organized into categories, the classics section is neatly curated, and even crash and instant games are part of the mix.

Another plus is that you can test the games directly on the site, whether you’re registered or not. And let’s not forget the lineup of reputable game providers known for delivering fair, reliable gameplay—definitely a bonus in this space.

10/10

Pros and cons

ProOver 2,000 games available
ProDemo play available
ProIncludes instant games as well
ProFeatures reputable game providers

Cryptos

You can play here with some of the most popular crypto coins.

BitcoinBitcoin
LitecoinLitecoin
DogecoinDogecoin
BCHBCH
EthereumEthereum
RippleRipple
TetherTether

Decent crypto mix

When you first land on the site, BitcoinPenguin prompts you to deposit using Bitcoin, Litecoin, or Dogecoin. But a closer look at the Terms and Conditions reveals a broader list—Bitcoin Cash, Ethereum, Ripple, and Tether are also accepted.

While this isn’t anywhere near the 50+ crypto options you’ll find at platforms like Betfury, it’s still a decent mix of mainstream coins, altcoins, and a stablecoin. It covers enough ground to suit most crypto players.

The casino isn't fully transparent about crypto payment options

The crypto selection here might be enough for most players, but if you’re set on using a specific altcoin, you may want to explore other platforms. Personally, I’m not too bothered by the number of available options—the basics are there, and for casual players, that might be all that’s needed. What does stand out, though, is the lack of transparency.

Only a handful of cryptos are mentioned on the homepage, while others are tucked away in the Terms and Conditions. That kind of inconsistency doesn’t inspire much trust. Speaking from personal experience, every seasoned player prefers to go to a casino like ArcaneBet and see the full range of currencies they can utilize, without having to dig through the Terms of Service.

As it stands, the site just feels like it hasn’t kept up with modern expectations.

7/10

Pros and cons

ProAccepts a mix of major cryptos, altcoins, and a stablecoin
ProCovers essential crypto options
ConLacks transparency about full crypto availability
ConLimited crypto options

Deposits and withdrawals

Here's what you need to know about BitcoinPenguin's deposits and withdrawals:

Feature Info
Deposit time Instant
Withdrawal time 1 hour to a few business days
Withdrawal fee No fees
Transaction process Complicated

Make sure to deposit at least the minimum amount required, as any deposits below these amounts will be permanently lost:

Cryptocurrency Min. Deposit
BTC 0.0001 (0.003 with exchange)
BCH 0.001
ETH 0.01
LTC 0.01
DOGE 1
XRP 0.001
USDT 0.0001

The minimum withdrawals are the same as the minimum deposits.

How to withdraw your winnings?

To withdraw, you have to wager the deposit:

  • 3x if you’re playing slots
  • and 10x if you’re playing table games.

Sounds more complicated than it should be? Check out Bitcasino for a simplified withdrawal policy: all minimums are clear, payouts are fast, and there's no need for extra wagering.

Convoluted withdrawal process

The minimum deposit and withdrawal amounts are fair, and I appreciate that the casino doesn’t charge any extra fees on its end. But the moment you look at the withdrawal terms, things get unnecessarily complicated. The additional wagering requirements before you can cash out—3x for slots and a steep 10x for table games—feel restrictive and honestly a bit off-putting.

On top of that, the withdrawal processing time is a bit of a gamble in itself. Sometimes it’s done in about an hour, other times it can take several business days. Simplifying these terms and offering more consistent payout timelines would go a long way in making BitcoinPenguin more player-friendly and trustworthy.

6/10

Pros and cons

ProNo transaction fees
ProReasonable minimum limits
ConWagering requirements before withdrawal
ConWithdrawal delays

Bonuses

What to expect from the bonus offer:

Feature Info
Welcome Bonus 100% up to 0.2 BTC
Free Spins 30
Cashback Bonus 20%
Wagering Requirements 45x
VIP Rewards Availability Yes
Bonus Code N/A
Daily Credits N/A
Other Bonuses Available Monday spins; Loyalty program

Important: Make sure to check the Promotions page for the latest games and wagering requirements since they tend to change.

Bonuses icon

Welcome offer

As a new player, you get a 100% deposit bonus up to 0.2 BTC, plus an extra 30 spins. Not bad, right? But it doesn’t stop there. The second deposit bonus gives you a 75% match deposit up to 0.2 BTC, 6.5 ETH, 6.15 BCH, 22 LTC, 9,217 XRP, 1,000 USDT, or 370,000 DOGE, along with 25 spins.

Coins icon

Weekly promos

Mondays come with free spins and a 20% cashback to kickstart your week, and on Fridays, you’re treated to 25 extra spins on the currently best slot games.

Trophy icon

Loyalty program

The cherry on top is the casino's 6-level VIP program. As you level up and collect points, you get extra free spins, special bonuses, and additional cashback.

Level Reward & wagering
Level 1 50 Free Spins (20x)
Level 2 0.001 BTC + 75 Free Spins (20x)
Level 3 0.0022 BTC + 100 Free Spins (20x)
Level 4 0.0038 BTC (15x)
Level 5 10% Weekly Cashback (10x)
Level 6 20% Weekly Cashback (10x)

Promising bonus system, but not without its flaws

The welcome offer is definitely crypto-friendly and includes free spins. But is it really player-friendly? That’s debatable. The wagering requirement exceeds 40x—higher than what most would consider a reasonable middle ground. While 45x may not sound outrageous on paper, every extra wager adds a layer of frustration, especially for casual players who just want to play without grinding through bonus terms.

On the bright side, I do like the Monday free spin boost and 20% cashback. As for the VIP program: it doesn’t boast perks like having a VIP manager, but at least BitcoinPenguin lays out the structure clearly. You know exactly what rewards to expect at each level.

All in all, the bonus system has its strong points, but there’s still room for improvement—especially when it comes to making the welcome bonus more accessible and casual-player-friendly.

6/10

Pros and cons

ProCrypto-friendly welcome bonus
ProMonday free spin boost
Pro20% cashback offer
ProTransparent VIP program
ConHigh 45x wagering on welcome bonus
ConNot ideal for casual players
Lines
KNOW WHEN TO STOP
Whether you're on a winning streak or down on luck, you should never play above your limits!

App

What to know about mobile gaming here:

Feature Info
Mobile App Available No
Mobile Browser Experience Copies dekstop
Ease of Navigation Seamless
Loading Speed Instant
Helpful Tools Search bar, menu, shortcuts to important sections, live chat

There's no app for the casino, but you can still play on mobile web browsers.

Device compatibility

Mac / PCMac / PC
Mobile (web)

Mobile web gaming

The mobile version closely follows the desktop layout and does offer quick access to live chat, which is definitely a plus. That said, the overall user experience feels a bit clunky. It’s missing key mobile-friendly features like a proper hamburger menu and fixed bottom bar shortcuts to games, payments, and other essential sections.

Clutterred mobile interface

The mobile version of BitcoinPenguin is functional, but far from seamless. While it mirrors the desktop layout and offers quick access to live chat, the interface feels clunky and outdated. It’s also missing app-like conveniences—like fixed bottom bar shortcuts to games, payments, or your account—which would make navigation feel a lot smoother.

What really stood out, though, was the sluggish loading time. Waiting up to five seconds for a page to load is just too slow for a modern web platform, especially when other casinos—like BC.Game—have already nailed mobile responsiveness and user-friendly layouts.

If BitcoinPenguin wants to stay competitive, giving its mobile experience a serious upgrade should be a priority.

7/10

Pros and cons

ProLive chat easily accessible on mobile
ConClunky interface
ConLacks app-like features
ConSlow loading times

Security

Safety measures are as follows:

Feature Info
License No license
RNG checks available N/A
2FA Yes
SSL encryption Yes
Responsible Gaming Tools Self-exclusion, external resources, monitoring tools

Is BitcoinPenguin safe?

BitcoinPenguin operates without a license, and it doesn’t look like that’s changing anytime soon. That means if something goes wrong, there’s no regulatory authority to step in on your behalf. Even though the site uses SSL encryption and offers two-factor authentication, those measures alone don’t guarantee safety, especially since the casino already has a track record of player complaints.

Common complaints

Trustpilot rating Number of reviews 5-star reviews 1-star reviews CC Trust Score
2.2 35 14% 77% 2/10

I noticed quite a few complaints on TrustPilot and AskGamblers. Many of these issues revolve around stolen deposits and delayed withdrawals, the same issue Vegas Crest suffers from. It’s not all bad news, though—there are positive comments and resolved disputes as well. But overall, it feels like a bit of a slippery slope.

Responsible gaming policies are almost invisible on the website. If you contact customer support, they'll tell you about personal limits (deposit, withdrawal, session), cooling-off periods, and self-exclusion options. But without reaching out, you'd be in the dark about these tools.

Think before signing up

In the end, the choice is yours. You can give this platform a chance, or you might want to consider those like Flush Casino that hold licenses from reputable institutions such as Malta Gaming Authority and Curacao eGaming.

My two cents? With so many licensed, regulated, and fair casinos out there that are transparent about their safety measures, it's probably not worth the risk, your money, or your peace of mind to go with a platform that feels so uncertain.

4/10

Pros and cons

ProSSL encryption
Pro2FA authentication
ProPersonal limits and self-exclusion
ConNot licensed
ConResponsible gambling options provided on request
ConOngoing complaints about deposits and withdrawals

Support

How to contact the support team:

Feature Info
Live Chat Yes
Email [email protected]
FAQs Available

On the plus side, live chat support is accessible to everyone, even if you’re just asking for info. Also, it’s available in 6 different languages.

Support

EmailEmail
Live ChatLive Chat

Languages supported

EnglishEnglish
GermanGerman
RussianRussian
FinnishFinnish
NorwegianNorwegian
ChineseChinese

Is customer service any good?

The support isn't great at giving direct responses. When I asked about licensing, the agent just redirected me to the Terms and Conditions, which only mentions that their base is in Belize.

It feels like the staff is either trained to be vague about certain information (like licensing) or there's a lack of commitment to giving clear responses to queries. I also had to ask twice for the list of responsible gaming tools because the support assumed I was a registered user.

So, make sure to remind them upfront that you don’t have an account and are just looking for information.

Support covers the basics, but not the big stuff

I wasn’t too impressed with the support at BitcoinPenguin. They’re quick to respond when you’re asking about deposits, bonuses, or basic navigation—but that’s about it. Once I brought up more serious topics like provably fair gaming or licensing, things got vague fast.

Instead of giving me clear answers, I was redirected to the Terms & Conditions, only to confirm what I already suspected—there’s no license to speak of. It’s disappointing, because these are the questions that actually matter when deciding if a platform is trustworthy. If a casino can’t be upfront about something that important, that’s a red flag in my book.

6/10

Pros and cons

Pro24/7 live chat
ProQuick replies for general questions
ConDodges key concerns like licensing
ConRedirects to T&Cs instead of responding

Final verdict

BitcoinPenguin has a few things going for it—solid game variety, and crypto-friendly bonuses. On the surface, it might seem like a decent pick for crypto gamblers who want a straightforward experience without too much noise. But the deeper you look, the more cracks start to show.

The absence of a license, recurring complaints about deposits and withdrawals, and the lack of transparency from customer support are issues that shouldn’t be overlooked. Throw in weak responsible gambling visibility and the outdated mobile experience, and it becomes clear that this platform has more areas of concern than strengths.

So, while it might appeal to some for its simplicity and crypto support, I can’t recommend it wholeheartedly.

Irina Koprivica
Author: Irina Koprivica
Updated March 18, 2025

I dissect casinos to deliver reliable, thoroughly researched, and tested information, always prioritizing safety.

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