Betpanda.io review

Betpanda Casino offers over 6,000 games from almost 80 software providers. Availability may vary based on location, as some software companies might be restricted depending on the IP address.

The platform includes all sorts of games, including Betpanda Originals. Here’s how the games are organized:

• All Games
• Provably Fair
• Megaways
• Buy Feature
• Jackpot
• New Games

There’s also a search function and a filter to sort by software provider, unlike Cloudbet, which offers 15 other filtering options. But, there is a demo mode for all games except live casino.

One useful feature is that it instantly shows whether the current IP is authorized for specific games.

In addition to the filters, there's a drop-down menu that includes the recently played, favorites, and table games. Games load in under one second, and everything works fast on the site. Let’s see more about games in this Betpanda Casino review.

Deposits and withdrawals

Check out the table below to find some basic info about payments.

Betpanda offers only digital currency payment options. You can also count on the Lightning Network when using BTC, so transactions are actually fast and cheap.

Since Betpanda operates with digital currencies only, there’s no minimum deposit, and all transactions are processed instantly. However, there’s a maximum Betpanda withdrawal limit of $45,000 per month, and you must use the same method for both deposits and withdrawals.

For users who don’t own crypto, Betpanda allows you to buy digital assets through third-party platforms like Google Pay, Apple Pay, and Samsung Pay, or use Mastercard and Visa for card payments. While there are no hidden fees, beware that third-party platforms may charge transaction fees during deposits or withdrawals.

Here’s a table with payment methods and the minimum withdrawal limit for each:

Bonuses

Here’s a table with info about bonuses found at Betpanda Casino.

Betpanda offers four promotions for casino players and a structured Priority Club for loyal users. The promotions focus on welcome bonuses and cashback offers. There are no free spins or reload offers like on Wild.io Casino.

When you go into the "Bonus & Offers" section in your profile, you'll get a full overview and can easily track your bonus progress.

The interface is user-friendly, and it’s easy to see what bonuses you’re eligible for and how close you are to unlocking them. You can also track your VIP progress in this segment.

Betpanda keeps things simple on mobile, and the mobile site mirrors the desktop version. The site is easy to navigate; there are shortcuts, menus, and you can jump from one section to the other in one tap. The loading time is fast, and everything’s clear and precise in terms of quality.

When it comes to the original Betpanda app, there is an apple icon on the site, but it does nothing. When I contacted customer support, they told me the app was still in development.

Security

Find out some basic info about safety and security.

Betpanda operates under a Costa Rica license, different from traditional gambling licenses. Instead of a classic gaming license, it holds a permit for electronic trading, allowing it to function as a crypto casino without enforcing KYC verification.

The platform uses SSL encryption to protect user data and transactions. You won’t find 2FA here, so make sure to use a strong password.

They are owned and operated by Star Bright Media S.R.L., a registered company in Costa Rica. However, I couldn’t find a license number on the website, only a Corporate Identification number: 3-102-880000. Even though I did, the Costa Rica license is still weak, and it doesn’t actually protect players in case of a problem.

Common complaints

Check out this table to see how Betpanda fares in the field of common complaints.

Betpanda review complaints have received a mix of positive and negative feedback from players. Some players have serious concerns about account suspensions, withdrawal issues, and security verification processes.

Complaints involve random account suspensions and withdrawal refusals, especially for players who win significant amounts. One player reported that their account was suspended after using free spins, which led to confusion and frustration.

The issue was fixed after 5 days when Betpanda admitted they had mistakenly mixed up accounts and apologized with a bonus. While the situation was rectified, this incident highlights the potential risks involved, particularly for players with big wins.

On the other hand, some players had positive experiences with customer service, appreciating the helpful advice. One user expressed gratitude for the team's assistance and hoped for a long-term relationship with the casino.

However, the same player also shared frustration over losing streaks and the lack of incentives like free spins and cashback, suggesting that Betpanda doesn't offer these perks consistently.

Where is Betpanda legal?

Betpanda operates in a number of countries, but there are certain regions where it is restricted due to legal or regulatory reasons. As per Betpanda's terms and conditions, residents of the following countries are not allowed to register:

1. Angola
2. Bangladesh
3. Benin
4. Bhutan
5. Botswana
6. Brunei
7. Burkina Faso

…and 54 other countries.

Additionally, residents of the following countries are restricted from using Betpanda due to international sanctions:

1. Costa Rica
2. Cuba
3. Cyprus
4. Iran
5. North Korea
6. Syria
7. United States
8. Venezuela

Responsible gambling

Betpanda offers very little in terms of responsible gambling measures. The only mention of responsible gambling can be found in the Terms and Conditions page, where the casino limits its responsibility for players who experience gambling problems.

There are no specific tools or resources available on the platform to help players manage their gambling behavior or promote responsible gambling. This lack of responsible gambling features is a notable gap in Betpanda's offerings.

Betpanda provides customer support exclusively through live chat. The live chat is available 24/7, and agents usually reply within minutes. Also, you can use live chat in three languages: English, Turkish, and German.

However, there is no contact form, and the FAQ section offers only basic information. Here, you can find only six topics:

• How can I purchase crypto for gaming?
• How secure is Betpanda.io?
• Are there any fees for winnings or withdrawals?
• Is there a minimum deposit requirement?
• Do you offer any special bonuses or promotions?

When I reached out to customer support about withdrawal limits, the agency Lucy answered in less than two minutes with a clear answer. I also asked the agent about the Betpanda casino no deposit bonus, and they gave me a clear ‘’No’’.

As for the email support, you can reach out to [email protected]. The casino advises using this option for more complex issues. The usual response is 24 hours.