CryptoCasinos

RocketPlay Casino review: Smooth bonus-packed experience

Check

Reviewed by Aleksa Radulovic

Checked by Stojche Ristova

Rocketplay Logo
Star
7.6/10
Expert ranking by Aleksa Radulovic
100% up to $1,000 + 100 FSStroke
Claim bonus

Our rating

Starting with a generous welcome offer of 100% up to $1,000 + 100 free spins, RocketPlay Casino gives players a solid boost. Along with a selection of slots, live games, and a smooth mobile experience, it’s clear that RocketPlay has created a player-friendly environment.

While everything looks promising, it’s important to note a few things. RocketPlay operates under a reputable Curacao license, but its withdrawal process can be slow, especially with the KYC verification.

In this RocketPlay Casino review, I’ll get into the details to see if it’s truly worth your time or if it’s just another casino with a few hiccups.

Quick facts

Rocketplay
Casino Name
$25
Min. withdrawal
2020
Year Established
$20
Min. deposit
DAMA N.V. Casinos
Owner
1-2 hours
Payout time
Curacao
Licenses
5,000+
Number of games
Android, iOS, Windows
Compatible Devices
-
Payout %
Slots, Table Games, Live Casino, Jackpots, Crypto games, Crash
Products

Pros & cons

ProGenerous welcome bonus with 200 free spins
ProLicensed by the Curaçao Gaming Control Board
ProStrong security with SSL encryption and 2FA
ProGreat mobile app experience
ProWide range of slots and live games
Pro24/7 customer support via live chat
ProResponsible gambling tools available
Pro4.3/5 from ~2,000 reviews on Trustpilot
ProDemo mode available for most games
ConKYC process can delay withdrawals
ConOnly six cryptos supported
ConNo advanced filters in the casino section
ConBonus time frame is short, 1-5 days

Games

Check out this table to see more about games at RocketPlay Casino.

Feature Info
Average Game RTP N/A
Popular Games Book of Dead, Golden Bull, Book of Wild
Expert's Pick Elvis Frog in Vegas
Demo Available Yes
SlotsSlots
Table GamesTable Games
Live CasinoLive Casino
JackpotsJackpots
Crypto games

RocketPlay Casino has 5,000+ games in total, coming from 70 providers. The whole game lobby is neat and well-organized, with a dark theme that’s easy on the eyes. You’ve got two big categories at the top: Slots and live casino.

Everything else is sorted into subcategories like:

  • Top
  • New
  • Recommended
  • Bonus wagering
  • Coins
  • Jackpot
  • Crypto games
  • Table

And six more.

There’s also demo mode for most games, and if you're picky about game studios, you can filter games by provider, but there aren’t any special filters like hot and cold RTP games.

The game almost takes over the whole screen. On the left side, you’ll still see your VIP progress in percentage and the latest tournaments running. Loading times are usually two seconds between switching games.

Slot Icon 5

Slots

The slots section is where RocketPlay keeps most of its games, as there are 3,500+ titles. Every game has a demo mode, and finding your favorite game type is easy because of subcategories.

You’ll find everything from classic three-reel slots to the latest video slots from big names like Pragmatic Play and NetEnt. There are categories like Bonus Buy, Megaways, High Volatility, Low Volatility, and Top Slots. The gameplay is smooth, and the loading time is two seconds.

Here are a few standout titles you’ll find in the slots section:

Game Name RTP
3 Coin Treasures 96.50%
Devil Fire 2 96.15%
Book of Dead 96.21%
Elvis Frog in Vegas 96.00%
Coin Strike : Hold and Win 95.66%
Plane Icon 2

Crash games

RocketPlay Casino features 100+ crash games using a provably fair mechanism. After each round, players can verify the result through the in-game tools provided.

All crash games are in a grid format with no filters or search options to narrow down by game type. There’s no way to sort or filter for specific styles, such as flying crash games, mines, or plinko — everything is mixed. Here are five of the most popular crash games currently available:

Game Name RTP
Chicken Road 98%
Stellar 97%
Rocket X 96%
Turbo Mines 96%
Spaceman 95%
Card Icon 5

Table games

RocketPlay Casino offers 80+ table games, including multiple versions of blackjack, roulette, baccarat, and poker. Most are not live dealer games, but some titles like War from Evolution have a live dealer.

Players can adjust bet sizes and table limits using a user-friendly interface. There are no filters or subcategories here, only game names on the screen, so you scroll to find your title.

Other classic games available in virtual form include Sic Bo, Dragon Tiger, and Andar Bahar.

Live dealer Icon

Live casino

RocketPlay’s live casino is powered by top-tier providers like Evolution Gaming, Vivo Gaming, Pragmatic Play, and Ezugi, meaning the streaming quality, game variety, and dealer professionalism are on point.

There are 1,200+ live dealer games, divided into five main categories: Blackjack, Baccarat, Game Shows, Roulette, and Poker. The games are HD, streamed from real casino studios with live dealers. Popular game show titles include Crazy Time, Dream Catcher, and Mega Wheel.

Some tables are VIP tables, which offer higher betting limits ($20 - $5,000). Most tables support multiple languages (Spanish, Russian, German, and Turkish).

Bingo Icon

Crypto games

There are 300+ crypto games that allow wagering with cryptocurrencies. This section includes crash games, finishing games, lottery games, and popular slot games.

Additionally, there are a few live dealer games, including Lightning Roulette and Crazy Time from Evolution Gaming.

Software providers

RocketPlay collaborates with 70+ software providers. Here are some of them:

Pragmatic Play
Pragmatic Play
Play n Go
Play n Go
BGAMING
BGAMING
Evolution Gaming
Evolution Gaming
Playson
Playson
NetEnt
NetEnt
Push Gaming
Relax Gaming
Yggdrasil Gaming
Yggdrasil Gaming
Novomatic
Novomatic

Amazing game selection, but no advanced filters

The slots section is massive, with 3,500+ titles, and I loved that they come with demo modes. The lobby categorization makes it easy to find what you’re looking for, and the gameplay was smooth. I also liked that switching between games was quick with almost no waiting.

That said, there are a few things I wish were better. For one, I found the lack of advanced filters for game features annoying. Everything’s just listed out, so you scroll through a lot to find what you want. It would’ve been nice to have more customization for specific game types or features, like on Cloudbet Casino. Overall, though, RocketPlay delivers a solid gaming experience.

9/10

Pros & cons

ProGame library with 5,000+ games
ProOver 70 providers
ProDemo mode is available for most games
ProQuick loading times (1-2 seconds)
ProUser-friendly interface
ProLarge live casino section with over 1,200 games
ProProvably fair crash games for transparency
ProSupport for crypto games and wagering with crypto
ConNo advanced filters for game features
ConTable games are not divided into subcategories
ConSome games are not available in demo mode

Cryptos

RocketPlay Casino supports six crypto coins for deposits and withdrawals:

BitcoinBitcoin
EthereumEthereum
BCHBCH
TetherTether
DogecoinDogecoin
LitecoinLitecoin

However, it does not support some popular altcoins such as SOL, TRX, and XRP. There’s also no on-site wallet that keeps your funds.

Only six crypto options

I like that they cover basics like BTC, ETH, USDT, and DOGE. But honestly? If you’re into altcoins, you’re out of luck here. It’s a bit disappointing that they don’t support more modern or trending coins. So yeah, it works well if you’re sticking to the main cryptos, but it could use more options like those on Stake Casino (20+ cryptos).

4/10

Pros & cons

ProAccepts major cryptos like BTC, ETH, USDT
ProDOGE meme coin is available
ConNo support for SOL, TRX, or XRP
ConLimited to just six cryptocurrencies
ConNo stablecoin variety beyond USDT
ConNo in-site wallet for holding funds

Deposits and withdrawals

Find out more about deposits and withdrawals in the table below.

Feature Info
Deposit Time Instant
Withdrawal Time 1-2 hours
Fee N/A
Transaction Process Easy

Depositing at RocketPlay is a simple process:

  1. Click the “Deposit” button
  2. Choose your desired amount and payment method
  3. Once the payment is processed, the funds appear in your account instantly. The minimum deposit is $20, while the minimum withdrawal is $25.

Withdrawals are processed based on the selected method. Cryptocurrencies usually take two hours tops, while other methods (e.g., ecoPayz, bank transfer) are typically processed in 24-48 hours.

Before withdrawing, users must complete a KYC verification. If verification is not completed, withdrawal requests will be canceled. Additionally, to comply with anti-money laundering regulations, players are required to wager their deposit at least once before withdrawing.

Here’s a complete table with all the options:

Method Min Deposit Max Withdrawal Processing Time
Visa, Mastercard $20 $4,000 1-2 days
MiFinity $20 $2,500 1-2 days
Jeton $20 $25,000 1-2 days
CashtoCode $20 $500 3-5 days
ecoPayz $20 $4,000 1-2 days
Bitcoin 0.0001 BTC 0.4 BTC 1-2 hours
Bitcoin Cash 0.0001 BTH 0.4 BTH 1-2 hours
Litecoin 0.01 LTC 60 LTC 1-2 hours
Ethereum 0.01 ETH 12 ETH 1-2 hours
Dogecoin 1 DOG 1,600,000 DOG 1-2 hours
Tether 0.01 USDT 4000 USDT 1-2 hours

Variety of options with smooth transactions

Depositing is super easy, just a few clicks and the money hits your account instantly. I like that you don’t need to jump through hoops to fund your balance. The wide range of options, especially crypto support, is a big plus. And for crypto users, 1-2 hour withdrawals are quite solid.

That said, there are a couple of things to keep in mind. The KYC requirement is strict: you have to verify your identity before they let you withdraw anything. That’s fair from a legal standpoint, but it can catch some people off guard.

Also, having to wager your deposit at least once before withdrawing might feel annoying if you want to cash out fast.

6/10

Pros & cons

ProInstant deposits with all methods
ProSimple 3-step deposit process
ProWide range of payment options, including crypto
ProFast crypto withdrawals (1–2 hours)
ProNo fees on withdrawals
ProTransparent limits for both deposits and withdrawals
ConKYC verification is required before every withdrawal
ConMandatory 1x wagering on deposits before withdrawing
***Overlay

100% up to $1,000 + 100 FS

18+ | New Players Only

Claim bonus

Bonuses

In the table below, you can find some basic information about bonuses.

Feature Info
Welcome Bonus 100% up to $1,000 + 100 free spins
Wagering Requirements 40x
VIP Rewards Availability Cashback, free spins
Bonus Code HIGHROLLER
Other Bonuses Available Free spins, cashback, reload offers

You can find seven standard RocketPlay casino bonus offers, including reload offers, cashback, and deposit bonuses. They also offer free spin bonuses (a kind of no deposit offers), but you’ll need to vote on certain platforms to unlock those — it’s a bit more interactive than your usual promotions.

The bonus terms are standard: 40x wagering and a $5 max bet while playing with bonus funds. What’s a bit trickier is the bonus lifetime (one to five days), so you’ve got to act fast once you activate something.

In the “Bonuses” tab, you can see all your active and available offers. It’s also where you track anything you’ve claimed and how much you need to wager to withdraw your RocketPlay casino bonus.

When making a deposit, RocketPlay lets you pick which bonus you want to activate. No need to hunt for RocketPlay casino bonus codes or contact support.

Bonuses icon

RocketPlay Casino sign-up bonus

The RocketPlay Casino bonus is available on your first deposit only. You claim it by depositing at least $20, and you’ll receive a 100% match bonus of up to $1,000, along with 100 free spins. These spins are distributed over five days, 20 spins per day.

The RocketPlay casino welcome bonus comes with a 40x wagering requirement, and the maximum bet allowed while using bonus funds is $5. There’s also a maximum win limit of $5,000 from this bonus. The bonus is valid for five days, after which it will expire.

Bitcoin wallet icon

Second deposit bonus

This bonus at RocketPlay Casino is available only after you’ve made your first deposit. This is an extension of the RocketPlay welcome bonus. To activate it, you need to deposit at least $50. This bonus gives you a 100% match up to $1,000 on your deposit.

The bonus comes with a 40x wagering requirement, and the maximum bet allowed while playing with RocketPlay Casino bonus funds is $5. The maximum amount you can win from this bonus is $5,000. Once claimed, the bonus is valid for five days before it expires.

Webcam Icon

Friday reload bonus

The Friday reload bonus at RocketPlay Casino becomes available after you’ve used both welcome bonuses. It’s a weekly offer that drops every Friday. Depending on your deposit amount, you’ll receive a different number of free spins:

Deposit Amount Free Spins Received
$20 20 Free Spins
$50 50 Free Spins
$100 100 Free Spins

The spins come with a 40x wagering requirement, and the maximum bet while using the bonus is $5. The most you can win from this bonus is $2,000, and the bonus is only valid for one day after activation.

Green Bitcoin icon

Sunday bonus

Apart from the Friday bonus, the Sunday bonus at RocketPlay Casino is also available once you've claimed both welcome bonuses. To get this RocketPlay bonus, you have to deposit at least $20. This offer is active every Sunday.

You can receive up to $200 with a matched deposit of 50%. Like other promotions on the site, the maximum bet allowed is $5, and the wagering requirement is 40x. The maximum amount you can win is $2,000, and you have two days to use it.

Folder icon

RocketPlay Casino no deposit bonus

RocketPlay Casino doesn't offer a standard no deposit bonus like instant free spins or free cash that you can grab right away. However, this casino does have two unique free spin bonuses, but to claim them, you need to get involved by voting for RocketPlay on certain platforms.

Note: This offer comes with 40x wagering requirements and a $60 max cashout limit.

Coins icon

Highroller bonus

The highroller bonus becomes available after you've made your first two deposits. To activate it, head to the cashier section and enter the promo code HIGHROLLER. This code is only active once per week.

To claim it, you’ll need to deposit at least $200. You’ll then receive a 50% match bonus, up to a maximum of $1,600. The maximum bet per spin is $5, and the wagering requirement is 40x. The most you can win from this offer is $16,000, and the bonus must be used within one day after activation.

Giving Bitcoin hand icon

RocketPlay Casino cashback bonus

RocketPlay Casino offers cashback bonuses for slot and live dealer games, each with slightly different conditions.

  1. Cashback for slots

The slot cashback formula works as follows: real bets minus wins multiplied by up to 15% cashback, depending on your level. To qualify, you must have a minimum loss of $10 in the past seven days.

Only real money bets are eligible; bets made from bonus funds don’t count. The percentage you receive is based on your VIP level.

This cashback is credited every Thursday, and once credited, you’ll have three days to activate it in the Bonuses tab of your profile. After activation, the cashback will be valid for three days, and you can receive up to $5,000. However, this cashback has a 5x wagering requirement before withdrawing.

  1. Cashback for live games

Live dealer cashback works similarly, but with a fixed 10% cashback. To qualify for this, you need to have incurred at least a $5 loss in the past seven days. Just like with the slot cashback, only real money bets count.

This cashback is credited to your account every Thursday, and you’ll have three days to activate it in the Bonuses tab of your profile. Once activated, the cashback will be credited directly to your real balance, with no wagering requirements.

The maximum cashback you can receive is $5,000, and you can use it however you like without fulfilling any further conditions.

Trophy icon

RocketPlay VIP club

RocketPlay Casino has a loyalty program that rewards players with 10 benefit levels. Each level offers increasing perks like bonuses, cashback, and free spins. To advance through the levels, players earn CP (comp points) by playing slots and betting real money. To earn 1 CP, you have to bet $20. Here’s a complete table with perks:

Status Benefits
IRON Starting level for all new players
BRONZE 10 free spins
SILVER 15 free spins, 3% cashback
GOLDEN 50 free spins, 5% cashback
PLATINUM 75 free spins, 7% cashback
DIAMOND 150 free spins, 9% cashback
SILVER LEGEND 300 free spins, 10% cashback
GOLDEN LEGEND 12% cashback, no deposit bonus of $1,500
PLATINUM LEGEND 13% cashback, no deposit bonus of $6,000
DIAMOND LEGEND 15% cashback, no deposit bonus of $15,000

For any offer, you contact customer support once you reach the reward, and they’ll give you RocketPlay bonus codes to use and claim those rewards.

Great bonus deals, but a short time to act on them

First off, the sign-up bonus is awesome, and I also like the reload bonuses, like the Friday and Sunday bonuses. The no deposit bonuses are a cool touch, especially since you have to vote for RocketPlay on different platforms to unlock them.

One of the best things, in my opinion, is the cashback bonuses. I love how they’re tailored to different types of games. You get cashback on slot losses, and there's even a specific one for live dealer games. The VIP program is another win; as you level up, you unlock better perks like more cashback and free spins.

There are a few downsides, though. The 40x wagering requirement is high and can take a while to clear. The bonus lifetimes are on the short side, which could be a deal-breaker for players who like to take their time.

8/10

Pros & cons

ProMultiple bonuses available
ProUnique free spins bonuses for voting
ProHighroller bonus available
ProCashback available for both slots and live dealer games
ProFree spins and cashback benefits based on VIP level
ProEasy bonus activation
ProWeekly reload bonuses with varying free spins
ConThe bonus lifetime is very short (1-5 days)
Con40x wagering requirement
ConThe VIP program requires significant play to level up
Lines
KNOW WHEN TO STOP
Whether you're on a winning streak or down on luck, you should never play above your limits!

App

Check out more about the mobile experience in this table:

Feature Info
App Available Yes
Compatibility Android, iOS, Windows
Ease of Navigation Standard
Loading Speed 1-2 seconds
Helpful Tools Menus, filters, shortcuts

Device compatibility

AndroidAndroid
iOSiOS
Windows

Getting started with the RocketPlay Casino app is quick and flexible, whether you want a full install or a lighter alternative.

You’ll see a banner at the top of the RocketPlay website with an “Install App” button. Tap it, and the app installs instantly on any device (mobile and desktop). No waiting, no extra steps.

If you’d rather skip the download, use the Progressive Web App. It gives you the same fast, app-like experience, and you can add it to your home screen in just a few taps:

  1. Open Safari (iOS) or Chrome (Android)
  2. Go to the RocketPlay Casino website
  3. Tap the Share icon or three-dot menu
  4. Select “Add to Home Screen” (then tap “Install” for people using Chrome)

Once it’s on your screen, you can launch RocketPlay with one tap. The PWA loads games fast, runs smoothly, and skips updates entirely.

Android users can also download the RocketPlay Casino app directly from Google Play.

The app isn’t available on the App Store, but iPhone users can get the full experience with the PWA, which is why I wouldn’t call this a major flaw — just a minor setback.

When playing any game, it launches in full-screen mode for a clean, immersive experience. You’ll still see the RocketPlay Club logo in the top-left corner — tap it to switch games, search, or make a deposit without leaving the action.

No matter which version you use, the RocketPlay app delivers fast load times, one-tap access to bonuses and deposits, and everything you need for smooth, on-the-go gameplay.

Great app with shortcuts and in-game options

RocketPlay makes mobile gaming super accessible, whether you go for the full app or the browser-based PWA. I found the setup really quick: just a tap to install on any device, and you're good to go.

The layout mirrors the desktop version, which I love because it keeps everything familiar. The in-game RocketPlay logo doubles as a handy menu, so I can switch games or make a deposit without leaving the action.

They also have a dedicated mobile app available to download on Google Play. The only downside is that there's no iOS app, but the PWA works so well that it’s not a dealbreaker. Overall, I’m impressed with the smooth, well-thought-out mobile experience.

9/10

Pros & cons

ProDedicated mobile app available on Google Play
ProApp available for downloading on desktop
ProProgressive Web App available
ProEasy installation process
ProApp mirrors the desktop version
ProQuick deposit and game-switching from within the app
ProMobile site works well
ProFast loading speed (about 2 seconds)
ConNot available on App Store

Security

Find out more about security measures and features at RocketPlay Casino.

Feature Info
Licenses Curaçao
RNG Checks Available Yes
2FA Yes
SSL Encryption Yes
Responsible Gaming Tools Personal limits, self-exclusion, cooling-off periods
KYC Yes

RocketPlay is operated by Dama N.V., a company registered under the laws of Curaçao with registration number 152125. The casino holds a license issued by the Curaçao Gaming Control Board, license number OGL/2023/174/0082.

To protect user data, RocketPlay uses 128-bit SSL encryption. This technology secures sensitive information like card numbers, names, and dates of birth. For account verification, players are required to complete a KYC process. Users have two weeks to submit the necessary documents after the request.

You can also further enhance the security on your account with 2FA for either a secret code or SMS.

Is RocketPlay safe?

The casino has a valid license from the Curaçao Gaming Control Board, which means it follows the rules for fair and legal gaming. Your data is protected with 128-bit SSL encryption, and you can turn on 2FA for extra account safety. They also ask for ID checks (KYC) before withdrawals, which helps stop fraud.

Common complaints

Here’s a quick table so you can see what people think about RocketPlay:

Trustpilot Rating Number of Reviews 5-Star Reviews 1-Star Reviews CC Trust Score
4.3 1,977 71% 7% 9/10

RocketPlay also has a good Trustpilot rating of 4.3 out of 5, with almost 2,000 reviews and very few complaints. So, based on RocketPlay review from other players, I see that this place takes safety seriously.

One common concern from players is that after a big win, it feels like wins dry up. Some users feel the platform might be limiting future luck after a payout, making them question the randomness of the games. While there's no hard proof of this, it’s a recurring suspicion among a few users.

Another minor gripe is around game info visibility… specifically, not seeing bet amounts before launching a game. One player suggested it would be more user-friendly if RocketPlay showed these details upfront, saving time and making things clearer.

Still, it's worth noting that many positive reviews highlight fast withdrawals, a clean site design, and friendly support. So, while the issues mentioned exist, they’re more about improving transparency and player experience rather than serious red flags.

Responsible gambling

RocketPlay promotes responsible gambling by encouraging players to view gambling as a form of entertainment, not a way to make money. You can limit your deposits, losses, or wagers daily, weekly, or monthly. These limits can be adjusted anytime, but increasing a limit requires email confirmation after the current limit expires.

There’s also a cooling-off period, where you can take a break from gambling for one week to six months. During this period, you can’t deposit money but can withdraw any remaining funds.

If you feel you need more control, self-exclusion is available. You can exclude yourself for a set period (three, six, nine, or twelve months) or indefinitely. While self-excluded, you can’t deposit, withdraw, or receive promotions.

Additionally, RocketPlay allows you to request self-exclusion anytime by contacting support. For those who need more support, they mention some external help resources like Gamblers Anonymous, GamCare, and Gambling Therapy that can offer help. Impressive.

Advanced security with clear signs of trustworthiness

RocketPlay does a solid job when it comes to security. The 128-bit SSL encryption is a standard and trusted way to protect sensitive data, and knowing that your personal information is safe definitely gives players peace of mind. Furthermore, the 2FA option is a great layer for those who want to go the extra mile to protect their accounts.

The KYC process might be tedious for some, but it's essential for preventing fraud and ensuring the casino is safe and trustworthy. While it can cause some delays in withdrawals, it's a small price to pay for added security.

The overall Trustpilot rating of 4.3/5 with minimal complaints further shows that RocketPlay is doing a good job of maintaining a secure and reliable platform. Overall, I trust it with my money.

9/10

Pros & cons

ProOperates under a trusted Curaçao gaming license
Pro128-bit SSL encryption secures user information
ProExtra account security with 2FA available
ProID verification helps prevent fraud and protects users
ProTrustpilot score of 4.3/5 with minimal complaints
ProResponsible gambling tools are available
ProAccess to support from Gamblers Anonymous and others
ConThe KYC process can delay withdrawals for players

Support

Here’s a summary of customer support at RocketPlay Casino:

Feature Info
Live Chat Yes, 24/7
Email [email protected]
Phone Number N/A
FAQ Section Yes
Feedback Form Yes

Support

Live ChatLive Chat
EmailEmail

Languages supported

EnglishEnglish
GermanGerman
FrenchFrench
NorwegianNorwegian
ItalianItalian

Getting in touch with RocketPlay is available through two main options: live chat and email. The email address is at the bottom of the site, but live chat works way faster.

The live chat runs through Freshchat, so you’ll first get a chatbot asking about your issue. You can just type or click Agent,” and you’ll be redirected to a real person. When I tested it out, the wait time was only about a minute.

I asked the agent if RocketPlay offers a no deposit bonus. The reply was quick and actually helpful. The agent didn’t waste time — they pointed me to the bonus page, sent me a direct link, and I scored some free spins.

Another way to get some help on this site is to check the FAQ and Blog section at the bottom of the site. The FAQ section features categories like account, deposits, withdrawals, security, and seven more. Under each category, there are questions with clear answers — there are over 60 questions.

The blog section is more news-oriented, so you won’t find any helpful stuff regarding the casino here.

Lastly, you can leave your feedback with the casino in the special ‘’Feedback form’’, which is actually a classic contact form. Here, you can express your opinions on a subject of your liking or raise some concerns and share solutions with the casino.

Top customer support

Honestly, I had a pretty smooth experience with RocketPlay’s support team. I liked that they offer both live chat and email, and a feedback form — but live chat is where it’s at if you want quick help. The chatbot popped up first, which is fine, but I just clicked on “Agent,” and boom, I was talking to a real person.

I asked about a no deposit bonus, and the agent didn’t give me some vague answer or copy-pasted script. They sent me a direct link to the bonus page, and next thing you know, free spins in my account. That kind of service is always a win in my book.

I also checked out the FAQ section, and it’s pretty informative. Lots of questions answered clearly, and it’s organized well. The blog, though? Cool for reading about slot games, but not helpful if you need actual information about the casino.

8/10

Pros & cons

ProLive chat available with fast connection times
ProHelpful and responsive agents
ProEmail support is available for less urgent questions
ProExtensive FAQ section with 60+ questions
ProQuick access to support from any page on the site
ProFeedback form is available
ConChatbot appears first before you can reach a real agent
ConBlog section doesn’t include support-related queries

Final verdict

I exposed everything in this RocketPlay Casino review, and the overall conclusion is that this casino is doing well. The platform offers 5,000+ games, with various slots, live games, and table games. The mobile app is a standout, and the customer support is fast and responsive. The site is secure and offers 2FA for extra protection.

Plus, their responsible gambling measures, like setting limits and self-exclusion options, show they take player safety seriously. Bonuses are versatile too, so you can get free spins, reload offers, and a double welcome bonus. And all those mobile app options will make everyone involved, which is a huge plus in my book.

While the payment options are generally good, you’ll need to go through the KYC verification process for withdrawals, which can take time, and some may find this annoying. Overall, the pros dominate the cons, and that’s all that matters.

Aleksa Radulovic
Author: Aleksa Radulovic
Updated April 18, 2025

As an iGaming writer, I'm the guy you turn to when you need something researched and put on paper with a clear tone in an easy-to-read manner. I hold a law school degree from the University of Belgrade, Serbia, so I embraced the opportunity to merge my law instincts with the crypto-gambling sector.

LinkedIn