BitStarz casino review: Is it the best for bonuses in 2025?

Pros & cons

3,600+ slots available

The casino keeps things pretty straightforward when it comes to its game library. The structure is solid, with everything neatly categorized—Slots, Table Games, Megaways, etc.

It does a decent job of keeping the game selection fresh, updating it regularly with current favorites like Gold Rush Frog and Wild Spin, along with new titles. You won’t run out of options, that’s for sure.

There’s also no shortage of the classics like roulette, poker, and other table games. If you’re into those, you’ll find plenty to keep you occupied.

What’s also worth checking out is the collection of BitStarz original games.

The casino allows you to exchange cryptos directly on the website

If you want to deposit cryptocurrencies like ATOM or DAI - both of which aren't accepted as direct deposit options - you’re not out of luck.

Simply click the green Exchange button on the homepage, located below the Top games. This opens access to over 500 cryptocurrencies available for exchange. Select your desired crypto from the list or type it in the search bar, enter the amount, and voilà—your funds are ready for gameplay. u Keep in mind that all exchanged cryptocurrencies are converted to their Tether (USDT) equivalent. Whether BitStarz will expand this feature to include direct conversions to other cryptos like Bitcoin is yet to be seen. In the meantime, rest assured that our team at CryptoCasinos will stay on top of any updates.

Deposits and withdrawals

Here's the basic info regarding deposits and withdrawals at BitStarz casino:

Minimum limits

The minimum withdrawal is the same for all accepted crypto options - $50 (or its equivalent).

The minimum deposit amount at BitStarz depends on the currency used:

How to withdraw your funds here

To withdraw your BitStarz casino bonus winnings is pretty straightforward:

1. Click on the account icon and select Transactions from the dropdown menu.
2. Click on Cash Out.
3. Enter the amount you wish to withdraw.
4. Confirm the transaction.
5. Complete any additional KYC verification if requested.

There are a few things to keep in mind. Before your withdrawal goes through, you’ll need to confirm the transaction on your blockchain. A confirmation takes about 20 minutes max to complete.

Once that’s done, the withdrawals are typically instant. However, on rare occasions, you might experience a slight delay, which could stretch up to a few hours.

Just make sure your balance is above the minimum of 50 USD (or the crypto equivalent) before cashing out. Also, keep in mind that withdrawals are limited to a maximum of $20,000 per transaction.

Bonuses

What to expect from the bonus offer:

User-friendly mobile gaming

The casino has a mobile app that gets the job done. In case you can't download it from your current location, here's the mobile web version to give you an idea of what to expect from the app:

The hamburger menu is there for easy navigation, and if you need assistance, the Live Chat is just a tap away. There’s also a search bar to help you find your games without much hassle.

Security

Safety measures are as follows:

BitStarz casino is both licensed and equipped with the necessary tools for responsible, and moderate gambling.

Is BitStarz casino legit?

The casino has a lot going for it, especially when you consider its many awards and high ratings, with Best Casino in 2022 by LCB Awards being one of them.

Some of the many awards BitStarz acquired over the years.

It’s one of the top-rated casinos on Trustpilot, sitting at a solid 4.4 out of 5, which speaks volumes.

Is BitStarz legal?

I checked to confirm whether BitStarz still holds a license from the Curaçao Gaming Authority, and it does. The license was granted in August 2024 and remains active.

Is BitStarz fair?

BitStarz's fairness might be questioned due to complaints on Trustpilot about forfeited deposits and payout refusals. While some reviews may come from spammers, a pattern of similar issues is worth noting.

Moreover, the customer support representative frequently responds to reviews with personalized messages. While it's encouraging to see someone addressing complaints, the tone often lacks professionalism. There’s a noticeable level of passive-aggressiveness and, at times, even outright rudeness, which reflects poorly on the support team.

What about the quality of the customer support?

While responses to queries are generally smooth, recent feedback suggests a decline in support quality.

Despite the casino having been awarded in 2022 by Casinomeister for its top-notch customer service, the feedback from other players refer to support as “robotic”, repetitive, and lacking dedication.

A potential red flag is the chatbot’s incorrect license name, which raises questions about support accuracy.