Bitsler casino app review: thoroughly expert-tested

Here’s what you’ll find at the Bitsler game lobby:

The Bitsler game lobby offers a highly-pleasing design, with the top menu divided among slots, live dealer, crash games, table games, game shows, jackpots, and some other categorizations like bonus buys and Megaways. I could also use the search bar to find specific games, or filter by provider. A third dropdown menu let me choose by popularity, new games, and hot games.

Cryptos

Bitsler Casino includes over 20 cryptocurrencies:

Deposits and withdrawals

Here’s what to expect from the deposits and withdrawals process at Bitsler casino:

You can set up a free account on Metamask and connect your Bitsler casino account to transfer cryptos directly without needing to use the casino wallet address every time. If you prefer to go the classic wallet way, you can do that too. Bitsler casino also offered me the option to use the Vault.

While the funds are in the vault they cannot be used, so I’m not tempted to go all in while on some winning streak. A more tangible benefit is that you can pool your winnings here and then save on transaction fees by cashing out in one go.

There’s no minimum or maximum deposit imposed, and you can cash out as little as $10.

Bonuses

Here’s all you need to know about the Bitsler casino bonus:

New players will receive a lucrative Bitsler bonus spread over the first three deposits. A minimum deposit of $20 applies to each offer, and you’ll find all the details below:

Wagering requirements are extremely low at 1x. If you’re after more loyalty offers, these are somewhat limited. The loyalty program offers rakebacks when you reach the Gold level. However, you can access special promotions that are shared on Telegram and on social media. There’s no Bitsler no deposit bonus offered as yet.

App

Read on to know more about my Bitsler app review:

When I logged into Bitsler casino on my iPhone I was immediately hit with a prompt asking if I wanted to install the app. Of course, I clicked yes. Within seconds, an icon popped up and the site opened in a clean, standalone window.

It’s important to state that the Bitsler app isn’t a regular dedicated app like you’d get from the Google or App Store. This is a Progressive Web App (PWA), but it gets the job done just as a regular app would.

While testing for this Bitsler app review, I was 100% satisfied as it still behaved and looked just like a normal app. It launches in its own window, separate from my usual browser, but it’s really just the Bitsler website, revamped to behave like a native program. It’s smoother than keeping a tab open all day, that’s for sure.

Menus appeared along the top and bottom, allowing me to easily navigate games, settings, promotions, and chat. They’re fully responsive, adapting easily to different screen sizes. Once I launched a game, it took up the whole window, giving me a clean, immersive playing field.

The graphics are crisp, animations run smoothly, and I didn’t encounter any buffering or hiccups even when switching between games. Figuring out how to find it again took me a minute. All you need to do is launch Chrome on your phone, click on the three dot menu at the top right, select ‘Apps’ and pick Bitsler app.

Security

Here’s what I discovered while testing for this Bitsler casino review:

Is Bitsler casino legit?

Given how in-depth and easy it is to find all information, it’s easy to see that Bitsler casino puts the player at the heart of all it does. It operates with a valid Curaçao license that I checked, and offers full security features such as SSL encryption, 2FA, and log-in alerts.

The KYC process is explained in detail, from how to initiate it from the Account Verification link in your account, to facilitating the process using your smartphone. A third-party company called Veriff audits players for KYC and it takes a mobile-first approach. The platform simplifies the uploading of documents, and results are near instant.

Responsible gambling

The Responsible Gambling pages offers a self-help quiz that allows you to understand whether you may be facing issues related to problem gambling. There are also links to support resources like BeGambleAware. Players can choose to self-exclude, but there are no personal limits like loss, deposit, wager, or time.

Common complaints

To ensure a comprehensive Bitsler review, I checked out what other players are saying:

On TrustPilot I found very few player complaints compared to the five-star reviews, which all appear legit. Most of the complaints are quite suss, and involve typing out the word ‘SCAM’ in capital letters repeatedly.

The casino has replied to all these complaints, with a very reasonable explanation. Some related to players who tried to cash out with 0x wagering, which is a red flag in terms of money-laundering. Others needed to complete their KYC. The vast majority of players eventually all succeeded in getting their withdrawals.

Support

Here’s all you need to know about Bitsler support:

Bitsler offers various ways to get in touch, ranging from 24/7 live chat, email support, super detailed FAQs, and even replies on Telegram and X. There’s an incredibly informative help center, and it’s genuinely one of the best I’ve ever seen. In fact, it’s on a par with that of Stake.

I gave this help center a detailed look, and the information covers everything from account security to verification, the deposit process, provably fair games, how to buy crypto, how the jackpots function… the list is endless. This transparency certainly does a lot to point towards legitimacy.

The live chat function works exactly as it should, and I was put in touch with a live support agent instantly. Replies about wagering requirements were fast, polite, and accurate.