FortuneJack review: bonuses, cryptos, & more analyzed
Reviewed by Irina Koprivica
Checked by Jelena Kabic
Our rating
I remember FortuneJack as one of the more reliable casinos with decent bonus offer, safety measures, and no deposit perks.
Now, is that still the case? I’ll tell all in this FortuneJack review to save you time on endless research.
Quick facts
Pros & cons
Games
Basic info about the casino's game section:
Feature | Information |
---|---|
Average RTP | 94% |
Popular Games | Boomin' 7, Big Bass Mission Fishin' |
Expert's Pick | Money Wheel |
Demo Available | No |
The game section here doesn’t disappoint. If slots are your jam, you’re in for top-voted titles and the latest releases. Plus, you won’t miss out on player favorites among Bonus Buys, like Pho Sho and A Big Catch: Hold and Win. When you’re ready for a change of pace, you can easily switch to the table games section - although it’s limited to live iterations. Still, the friendly and skilled hosts ensure your live casino sessions are filled with excitement and fun.
On-the-go instant games like Plinko, Keno, and Mines are also an option, along with Crash games like Stellar and High Flyer.
Overall, the game selection is rich and varied enough to keep boredom at bay. However, this only applies if you’re a registered player, as demo versions weren’t available at the time of reviewing this casino.
Software
FortuneJack supplies its game library with the titles from top-level game studios, including:
Pros & cons
Quality games, but no demo option
At first glance, the game section brims with popular titles and promising new ones. Right off the bat, I could tell that the game library is quite diverse.
However, it wasn’t possible to test the game quality using a demo version.
A general expectation for any decent game selection is that slots should be playable as demos. When a casino allows players to test slots or table games in its environment, it significantly reduces the likelihood of players looking elsewhere. Additionally, including RNG versions of blackjack, baccarat, roulette, and poker would be a smart move for this casino.
Cryptos
This casino operates as a crypto-only platform, including the following coins:
How good is the crypto selection?
If you’re investing in Solana and looking forward to playing with it, FortuneJack is the place to be. Bitcoin and the rest of the popular lineup are also present, bolstered by the reliability of Binance. For those seeking stability in the volatile crypto space, a solid selection of stablecoins is available.
Polygon/Matic further strengthens the casino's crypto selection, showing that the team is in tune with current crypto trends.
Additionally, the casino allows you to buy crypto directly on the website using Visa or MasterCard.
Pros & cons
Fine selection of diverse cryptos
I recognize Binance and Solana as signs of a strong crypto offering. Plus, having alternatives like Matic is always a win when Bitcoin and the usual lineup experience highs and lows.
Deposits and withdrawals
Here’s a quick guide to deposits and withdrawals at this online casino:
Feature | Information |
---|---|
Deposit Time | Instant |
Withdrawal Time | Instant to 15 min |
Min deposit for bonuses | 1 mBTC to 2 mBTC |
Min deposit | 1 mBTC |
How long does it take to withdraw money from FortuneJack?
Usually, all withdrawal requests are processed instantly, with a maximum waiting time of 15 minutes.
In case of a delay, customer support informs the players via e-mail **[email protected].**
Pros & cons
Fast withdrawals
A quick withdrawal policy is always a welcome sight, especially when it comes to crypto payments. So far, FortuneJack seems to have a solid reputation in this area.
That said, a lower minimum withdrawal limit would be an even bigger advantage. This is where platforms like Cloudbet stand out - a reputable casino with no minimum deposit requirements.
Bonuses
What to expect from the bonus offer:
Feature | Information |
---|---|
Welcome Bonus | 100% up to 400 mBTC + 250 Free Spins |
Wagering Requirements | 30x |
VIP Rewards Availability | Yes |
Bonus Code | n/a |
Other Bonuses Available | 20% Cashback |
FortuneJack sign up bonus
The current bonus pack gives you a chance to score big - up to 150,000 USDT.
The minimum deposit of 0.5 mBTC unlocks the first and the second FortuneJack bonus, while 1 mBTC opens the door to the third and fourth bonus offers.
Here’s what each FortuneJack sign up bonus brings :
Feature | Info |
---|---|
1st deposit bonus | 110% deposit bonus + 250 free spins |
2nd deposit bonus | 120% deposit bonus + 150 free spins |
3rd deposit bonus | 130% deposit bonus |
4th deposit bonus | 140% deposit bonus |
Each bonus must be wagered 30x so it can convert into your FortuneJack bonus balance.
Does FortuneJack give out free spins?
Yes, as a part of the welcome bonus program.
To unlock the free spins in each Deposit bonus, you must deposit at least 2 mBTC. The good news is - no wagering is required.
How about cashback?
The cashback offer remains at 20% for each of the 4 deposit bonuses. Additionally, it also comes as a part of the Loyalty program, ranging from 3% to 10%.
Loyalty program
To unlock the extra perks of the Loyalty Program -priority customer support, instant cashback on deposits, and a personal account manager - all you need to do is accumulate Status Points through your activity. Each status - Scooter, Tesla, Lambo, and Elite - is valid for one month.
VIP program
For now, it’s possible to gain VIP status only upon being invited. Once you do, the benefits range from priority customer support and an exclusive 50% reload bonus, to having a dedicated account manager.
Does FortuneJack offer a no deposit bonus?
Unfortunately, FortuneJack no deposit bonus is no longer available. But, no worries - other platforms offer free spins, like Katsubet (50 free spins upon registration).
Pros & cons
A strong bonus offer to kick off, with room for more incentives
The wagering requirement for the deposit bonus is slightly lower than average. It’s also a plus that the spins included with the first two bonuses come with no wagering requirements.
That said, the bonus system could benefit from a few adjustments:
a) Bringing back the no deposit rewards b) Introducing a weekly cashback offer to give players some extra cushioning
App
Here’s what you need to know about the casino’s mobile gaming options:
Feature | Information |
---|---|
Mobile Access | Via regular browser |
Mobile Browser Experience | Optimal |
Ease of Navigation | Seamless |
Loading Speed | Instant |
Helpful Tools | Search bar, Live Chat |
Device compatibility
Mobile experience
Despite the absence of a downloadable app, FortuneJack casino performs well in its mobile web version. It’s compatible with all browsers and doesn’t glitch, which I can confirm based on conducted testing.
The bottom bar includes a hamburger menu that reveals promotions, live chat, and other important sections with a single tap. Next to it are shortcuts to games, stats, and a search bar. For quick login or registration, the buttons are conveniently located in the upper-right corner.
The mobile version shares similarities with the desktop version, but appears more compact on mobile devices. Slideshows highlight welcome offers, news, tournaments, and more. Just below them, you’ll also find live stats on recent winnings and games.
It’s worth mentioning that the mobile version of FortuneJack avoids doom-scrolling, therefore making locating Privacy Policy and other sections a lot easier.
Pros & cons
App-like navigation, but no demo play
The navigation on FortuneJack’s mobile web casino is so seamless that it feels like using a dedicated app rather than a browser-based platform. The smooth transitions and intuitive layout deserve top points for usability.
However, the lack of demo gameplay also applies to the mobile version. Without the option to test games in demo mode, it’s impossible to fully evaluate the game environment, particularly on mobile. This limitation makes it harder to stay engaged, especially for players who prefer to explore new titles risk-free before wagering real money. For those who prioritize testing the casino experience on mobile, this could be a significant downside.
Security
Safety measures are as follows:
Feature | Information |
---|---|
Licenses | Government of the Autonomous Island of Anjouan |
Auditing | Undisclosed independent RNG auditors |
SSL Encryption | Yes |
Responsible Gaming Tools | Self-exclusion; external resources |
KYC | Identity to be verified before all cashouts |
Is fortunejack.com a scam, or is it legit?
The casino undergoes regulatory oversight, but not in a way the casinos under the Malta Gaming Authority do (such as BC Game).
The regulatory framework in Anjouan is less strict, which comes with a potential problem: if you encounter any issues, immediate support might not be available. Plus, the support team on this casino doesn’t seem to be found when needed, as confirmed by the recent players.
For instance, a common complaint is the sudden closure of accounts under the pretext of multiple accounts, without clarification on which specific terms and conditions the player allegedly violated. That alone puts the player’s deposited funds at risk.
Additionally, FortuneJack has stopped responding to AskGamblers, a mediator platform designed to help players and casinos resolve disputes.
Pros & cons
Not the strongest regulatory oversight
FortuneJack was once regarded as one of the more player-friendly casinos, but recently, that reputation has faltered. The main issue seems to stem from a considerable lack of transparency from the casino's side.
Holding a license alone isn’t enough to maintain player trust. The casino would do well to take notes from platforms likeCloudbet and refocus on a user-centric approach.
Support
How to contact the casino's support team:
Feature | Information |
---|---|
Live Chat | 24/7 |
[email protected] | |
FAQ | Available |
Support
Languages supported
I briefly tested the quality of FortuneJack's customer support and it’s accessible to both registered and unregistered players. Response times are generally within 10 minutes, which is decent for most inquiries. However, VIP players enjoy even faster assistance, as they’re treated as priority users.
Pros & cons
The support team works best with basic queries
I avoid judging customer support solely based on brief interactions involving basic queries. This is where I draw the line, as there are numerous complaints about inefficient support when it comes to deposit and withdrawal issues.
I can’t speak for the experience of VIP players or whether their support is of higher quality. However, the level of commitment should be consistent for all players, including newcomers.
Final verdict
At the end of this FortuneJack casino review, let’s recap the most important points.
The bonuses are solid, especially if the generous welcome offer with cashback, free spins, and VIP incentives keeps you satisfied. Withdrawing funds is quick, taking no longer than 15 minutes (as it should). However, I can’t ignore the common issue of sudden account closures, often with little to no explanation, if the casino suspects a player of opening multiple accounts. On top of that, at the time of writing, the casino doesn’t seem to be making much effort to improve communication with its players.
Therefore, here’s some parting advice:
- Avoid going overboard with deposits to prevent having too many funds on hold in case the casino flags a transaction for suspicion.
- Make sure to read the Terms and Conditions carefully, as one of the main issues with this casino is account closures without prior notice or explanation.
Until FortuneJack returns to its former glory, it’s wiser to explore more reliable platforms like Flush or Wild.io — both of which are covered in my reviews.