Rich Palms Casino Review (2026)

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Last updated : April 07, 2026

7.0/10

Expert rating by Renzo Alonzo

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Rich Palms Casino has been around since 2020, operating under a valid Curacao license.

The site opens its doors with two welcome offers—one standard and one tailored for crypto users—alongside a no-deposit bonus (although the latter took some digging to uncover).

Its game library includes a solid 1,600 titles, covering most major categories, but the crash game section is limited to just one title, which might feel underwhelming for players looking for more variety in this genre. A notable drawback is the slow withdrawal process, with extended waiting times that might test the patience of players used to faster payouts.

In this Rich Palms casino review, I will be detailing all the good stuff about this crypto casino, as well as those areas that are leaving some players short-changed, to help you decide whether to put down that first deposit or not.

Note that the information we're providing here regarding games and bonuses available may differ slightly based on your location.

7.0

Deposits and Withdrawals

3/10

Bonus Offers

8/10

Security

7/10

Games

6/10

Support

9/10

Cryptos Accepted

7/10

Mobile Gaming

9/10

Quick Facts

Rich Palms Casino

Casino Name

$100

Min. withdrawal

2020

Year Established

$25

Min. deposit

8 - 20 days

Payout time

Curacao eGaming

Licenses

Languages Supported

English

Pros

10 cryptocurrencies available

Generous welcome bonus for crypto deposits

Phone support available

No deposit bonus available

Cons

Withdrawals take 8 to 20 days

$100 minimum withdrawal

Verification process is also lengthy

Limited game selection

Games

Here is all the basic information about the game library at Rich Palms casino.

Feature	Information
Average RTP	N/A
Popular Games	Buffalo Ways, Dreamcatcher, Wolf Moon Pays
Expert's Pick	Rags to Witches, Faerie Spells, Dragon Kings
Demo Available	Yes

Slots

Live Casino

Table Games

Crash

Rich Palms offers approximately 1,600 games with four basic categories. Most of these are slots, and there are also a few live dealer and table game options. The games lobby offers a main menu dedicated to the main categories, with video poker and blackjack also given their own space.

You can use the search bar to find specific games, however, there are no other filtering options so you won’t be able to browse through themes, features, bonus buys and so forth.

There are some big names like BetSoft, BGaming and Nucleus Gaming on the list of software providers, but many are smaller companies like Genii and Saucify.

Slots

There are approximately 1,400 slots available, most of which by BetSoft and BGaming. You’ll find some big hits like Hot Chilli Bells and Wild Moon Thieves, but many of the titles are pretty obscure. However, these are still rich with bonus features. Dicelab’s Wild Baribal is a good example, with free spins and a bonus game accessible, as is Bounty Boom, which includes a dice game with instant cash prizes.

Bet ranges are reasonably flexible. Many of the tested games, like Rhino Sunset, start at a minimum of $0.10 and go up to $500.

Live Dealer

You can play 60+ live dealer tables at Rich Palms, all hosted by Visionary iGaming. You won’t be able to access these games while you have an active bonus. The largest collection is blackjack games, of which there are 25+. Most of these are the classic variant, with a few VIP tables.

There are also some American Roulette and classic roulette tables, as well as basic baccarat, Tri Card Poker and 6+ Poker tables. Game shows are completely missing.

Minimum buy-ins for all live games start at $1, and most tables have a $100 or $500 stake limit. VIP tables vary between $1,000 and $10,000.

Jackpot

The casino offers 40+ jackpot slots, blending fixed jackpots with network progressives that can rack up some serious payouts. The prize pools aren’t revealed until you actually make a wager, so it’s difficult to gauge the maximum you’re likely to find at any given time.

To give you an indication, you’ll find titles like Miners Are Wild, which comes with four jackpots, including a progressive mega jackpot that can go up to 2,500x your stake.

Table Games

Rich Palms also offers a selection of RNG table games, striking a good balance between popular classics like roulette, poker, blackjack, and baccarat.

There are several variants of each, and you will also be able to play less popular table games like Teen Patti, Andar Bahar, and Pai Gow.

Crash Games

Crash games are limited to just Skywards, tucked away under the Specialty tab. I tried using the search bar to see if anything else would pop up, but no luck. This is the only option available, for now.

On the plus side, you can give Skywards a free test run to see how it plays before putting any real money in. But if you’re after a broader selection of crash games, along with a few extra instant games, I’d suggest checking out Fairspin, where you can browse through 80+ titles.

Betsoft

Rival Gaming

BGAMING

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Cryptos

The casino accepts the following crypto options:

Bitcoin

Ethereum

Litecoin

Tether

USDC

There are 10 crypto options available, however only Bitcoin can be used to cash out. If you’re a crypto newbie and you’re American, you can use Venmo to buy your preferred currency, and the process is explained very well on the site. Alternatively you can use a regular crypto wallet.

There are also four fiat deposit methods mostly focused on credit cards, and two ewallets, as well as a bank wire option for cashouts.

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Deposits and Withdrawals

Here’s what to expect from the deposits and withdrawals process at Rich Palms casino.

Feature	Info
Deposit time	Up to 15 minutes
Withdrawal time	2-7 business days
Withdrawal fee	No
Transaction process	Lengthy

Minimum Limits

All cryptocurrencies can be used for deposits, but only Bitcoin is available for withdrawals:

Payment Method	Minimum Deposit	Minimum Withdrawal
BTC	$25	$100
ETH	$25	/
LTC	$25	/
USDT	$50	/
USDC	$50	/

Withdrawals are capped at $2,000 a week.

Withdrawal Process

The withdrawal process includes a four-day window to obtain approval from the finance department, and an additional two to seven business days for verification to be concluded. Following that, you can expect your funds to reach your account within 48 hours to 10 business days.

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Bonuses

Here are all the Rich Palms casino bonus details you need to know.

Feature	Information
Crypto Welcome Bonus	300% up to $7,500
Wagering Requirements	35x
VIP Rewards Availability	N/A
Bonus Code	WELCOMEGIFT, WELCOMEDRINK, WELCOMELUXE
Other Bonuses Available	No Deposit Bonus, Daily free spins, Cashback

When using crypto you can be eligible for a Rich Palms casino welcome bonus of up to $7,500 as soon as you register and make your first deposit. If using fiat, the limit is $6,000. The offer is spread across your first three deposits, with larger amounts if you’re using crypto. Here’s how it works:

Bonus Type	Bonus Value
First Crypto Deposit	300% up to $3,000
Second Crypto Deposit	250% up to $2,500
Third Crypto Deposit	200% up to $2,000

The above Rich Palms sign up bonus offers are valid on slots and table games, with the latter contributing 20% towards playthrough. The minimum deposit is $25, and the maximum bet allowed on these offers is $10. Each deposit bonus carries a wagering requirement of 35×.

Before you claim any offer, make sure to enter the bonus code assigned to each deposit bonus.

Rich Palms Casino No Deposit Bonus

For some reason, the Rich Palms casino no deposit bonus isn’t promoted on the website, so I reached out to customer support to check if it was available at all. They confirmed it was and walked me through how to activate it.

Within five minutes of applying, I had $25 in free cash added to my account, along with the wagering target needed to unlock any winnings. The playthrough was set at $875, which works out to a 35x wagering requirement—quite reasonable for a no deposit bonus.

It’s important to note that there are no Rich Palms no deposit bonus codes for existing players. This offer only applies before you make your first deposit; as soon as you pick up your match deposit bonus, you won’t be eligible.

Other Bonuses

Rich Palms bonus menu also includes daily free spins, starting from 10 and going up to 60.

You can receive them every day you log into the casino. These are valid for use on one slot, which changes every day. To be eligible, you’ll need to have made a deposit in the previous three days. Wagering requirements are 40x.

Cashback

Rich Palms Casino offers a weekly cashback bonus, paid out as a free chip. To qualify, players need to have made at least one successful deposit, and the cashback can only be added if the playable balance drops below $0.30. Wagering is 45x.

It’s also worth noting that cashback bonuses aren’t available while a withdrawal request is pending, so make sure your account is cleared of any active withdrawals before claiming.

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App

Here’s what to expect when using your phone to play at Rich Palms casino.

Feature	Information
Mobile Access	Mobile browser
Mobile Browser Experience	Smooth
Ease of Navigation	Easy
Loading Speed	Instant
Helpful Tools	Main menu, live chat

Device Compatibility

Desktop

Iphone

There isn’t a dedicated app at the moment, but the mobile browser version does a good job of providing a smooth and user-friendly experience. The interface is clean and uncluttered, with all key features—like the menu and live chat widget—just a tap away for quick access.

The site works seamlessly across both Android and iOS devices, and gameplay is just as stable on tablets or iPads.

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Security

Here’s all the info about whether Rich Palms casino is legit or not.

Feature	Information
Licenses	Curacao
Auditing	N/A
SSL Encryption	Yes
Responsible Gaming Tools	Self-exclusion, support resources
KYC	Upon withdrawal

This crypto casino is licensed by Curacao eGaming, There is no auditing information for the games, but most of the software providers operate with a regulated and audited license. Before making a withdrawal you will need to verify your identity by providing official documentation. The platform has SSL encryption, so you can make your deposit with full peace of mind.

Responsible Gambling

I found a Responsible Gambling link on the footer menu, with instructions on how to request self-exclusion by email, as well as a list of signs that can indicate you are facing problems with gambling. There is also a link to BeGambleAware.com.

Other than self-exclusion, there are no responsible gambling tools like deposit or personal limits, which are available at sites like Cobra Casino.

Common Complaints

Surprisingly, there aren’t many reviews about Rich Palms Casino, but the few found on Trustpilot, along with some comments on Reddit from 4 years ago, point to similar concerns.

TrustPilot rating	Number of reviews	5 star reviews	1 star reviews	CC trust score
2.8	3	0	100%	5/10

The site has attracted complaints regarding its withdrawal policy and lengthy processing times, and many of these seem legitimate. Players commonly report long payout delays or outright non-payment.

I’m usually cautious when players claim they couldn’t withdraw, as in many cases, there’s a perfectly valid reason, such as unmet wagering requirements or incomplete KYC verification. These terms are generally spelled out clearly.

However, some details about the site might add credibility to these concerns:

The site itself states that withdrawals can take up to 20 days, which is unusually long in today’s crypto gambling space and suggests a certain reluctance to pay out promptly.
The high minimum withdrawal of $100, paired with limited cashout methods, adds to the concern.
The terms and conditions don’t clearly specify under what circumstances withdrawals may be delayed or withheld, which makes me wary that when the time comes to cash out, I might encounter some obscure clause I didn’t catch.

For now, I’ll keep an eye on the casino and see whether further player feedback confirms or challenges these concerns.

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Support

Feature	Information
Live Chat	24/7
Email	support@richpalms.com
FAQs	Available
Telephone	tel:+18552798143

Support

Live Chat

Phone

What to Expect From Rich Palms Customer Support

I took some time to test the live chat, and honestly, whether it’s a hit or miss seems to depend on the agent you get.

I contacted customer care via live chat to ask about the deposit match terms and was connected to an agent instantly. However, I had to ask twice, and still didn’t get a clear answer. Instead, I was told that once the bonus was active, I would be informed of all the terms.

Even so, I decided to give it another try before wrapping up my research for this review, and this time, a different agent responded. I followed up with a few more questions about cashback and other offers, and surprisingly, the agent was much more patient, responsive, and provided more detailed answers.

As for the FAQ section, I found it quite detailed as is. Withdrawal and account-related questions that could save you time and possibly spare you from needing to contact a live agent.

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Security-wise, the basics are in place, including a valid license, SSL encryption, and self-exclusion. But without tools like deposit or loss limits, managing your gambling budget becomes less convenient.

The bonuses are quite appealing, though I found the terms, especially for the no-deposit offer, a bit too vague for my taste. And honestly, the fact that the no-deposit bonus isn’t even mentioned on the website left me scratching my head.

Withdrawals? Well, that’s where things get tricky. You’re stuck with just one crypto withdrawal option, the minimum limits are on the high side, and you could be waiting up to 20 days to see your funds. So, if hassle-free, fast cashouts are your thing, this might not be the best fit.

So, is it a yay or a nay for this Rich Palms casino review? Once again, I’d say this depends on your bankroll and on your intentions when playing. If you have a very limited budget you’re going to run into issues with the minimum deposit and withdrawal. I would say that low-rollers would do better playing at a site where you can deposit and cashout as much as you please.

Rich Palms Casino Review (2026)

Our Rating

Quick Facts