How we rate our casinos

Playing at a crypto casino should be a completely stress-free experience, and this goes beyond whether the welcome bonus is generous enough or whether there is enough choice of games. It’s all about a fast and simple registration, easy-to-find terms and conditions (T&Cs), a good game filtering system and an overall pleasing platform.

No-one wants to have their senses assaulted by a super-flashy site and then waste minutes trying to figure out how to find their favorite games, right? Our best scores go to those crypto casinos that are designed with the player’s needs in mind, which guarantee a fun journey while playing at the casino, whether you’re making your first deposit, game surfing, or trying to locate the FAQs.

We’re here to play games, so if the games lobby is not killing it, it stands to reason that the casino is not getting a top review from us. We take note of the number of games a casino offers, as well as the categories - we like to see sites that go beyond slots and also offer a good range of table games, live dealer casino, jackpots, crash games and more. A couple of thousands are expected - a collection that reaches five or even six thousand, on the other hand, guarantees bonus points from us.

We also consider the variety of software providers available. Leading names like NetEnt, Push Gaming, Evolution, Pragmatic Play and the like are expected, but keep our highest scores for those who also supply rarer titles and lesser known software providers for that niche audience.

We check for third party auditing by agencies like eCOGRA and iTechLabs, which make sure that games are provably fair and that wins are truly randomly awarded. Any casino sporting these seals automatically scores higher in our reviews.

We check for third party auditing by agencies like eCOGRA and iTechLabs, which make sure that games are provably fair...

We also want to see a good variety of bet ranges that accommodate both low and high rollers, as well as high RTP percentages and high stakes live dealer tables to make sure that all styles of play are covered.

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We reserve our top scores for sites that accept different types of cryptocurrencies. Obvious cryptos like Bitcoin, Bitcoin Cash, Ethereum and Litecoin are expected, but we like to see online casinos that go beyond that. If a site offers between 10 to 14 cryptos and includes a couple of the more obscure ones, then we’ll be very happy indeed.

While this is primarily a crypto casinos comparison site, we do appreciate casinos that accept fiat payments. The bigger the variety, the better served the players. Extra points if we are offered the facility to exchange our fiat for crypto directly via the casino. Although not always offering the best rates, sometimes it’s just convenient, especially for players who are still becoming familiar with the basics of crypto.

Bonuses are part and parcel of the casino experience, and we’re not only talking about the welcome bonus, although we usually start with that. Our point of departure is whether the site offers a generous sign-up package, including either bonus cash or free spins - or, even better, a mix of both. We also check the wagering requirements (WR). Super low WRs between 30x and 35x are our favorite, but anything up to 50x is reasonable. If the WR is higher, then it needs to make up for it by being extremely generous.

Once we’re satisfied that we’re being amply rewarded for our first deposit, we want to know if it will be worth our while coming back. We look favorably upon those casinos that offer ongoing loyalty promotions such as cashbacks, reloads and free spins. The cherry on the cake is a lucrative loyalty program or VIP club.

The banking policy is a very important aspect of playing at a crypto casino. It’s important for a site to require reasonable minimum deposits that are not out of reach of a casual player, with the average being anything between $10 and $20. The same goes for withdrawals, although here a minimum of $20 to $30 is also reasonable.

Our top-rated sites charge no or close to no fees.

While we do expect some transaction fees for crypto withdrawals, these should be kept very low. Our top-rated sites charge no or close to no fees. Stake, for instance, charges 0.00007BTC per transaction, so that’s our gold-standard. Others, like BC Game, will charge a commercial 6% fee, which is still considered fair. When it comes to withdrawals, the faster they happen the higher the site’s score. One of the main advantages of crypto is that there is no middleman to lengthen the processes, and crypto transfers happen either instantly or within 24 hours at the very most. If a site takes longer to give you your money, this will be reflected in our scores.

We also appreciate when casinos make their cashier policy very clear and easy to follow within the T&Cs. We don’t want our players to have to hunt high and low for ambiguous transaction limits and speeds, so we won’t give a high score to any site that does that.

Many of us prefer to play from our mobile devices nowadays, whether we’re home or elsewhere. It is expected of any crypto casino that all games would be accessible from any Smartphone, whether Android or iOS, not to mention iPad and tablets.

There are two ways we rate the mobile responsiveness of a site, and the first is by looking for a dedicated App. If the casino provides an App that is compatible across all mobile devices, then that’s a definite plus as it means very fast access to your favorite games and a seamless experience switching from desktop to mobile. We do take note of whether the app offers access to the entire desktop games selection, or to a reduced version and this will certainly affect our scores.

However, nowadays the majority of new crypto casinos do not include an app. This doesn’t mean that you can’t enjoy all the games from your mobile anyway. Modern websites are designed using HTML5, which means that all games and visuals adapt automatically to your screen size when using the regular mobile web browser. You’ll be able to access the casino in the usual way, by keying in your logins and continuing to the games lobby.

We also check the mobile performance, both on app and using the regular browser. We typically test this on live dealer tables, as these are the ones that tend to suffer the most glitches. If the performance is smooth, then the site is assured a high score in this regard. Needless to say, we expect a smooth ride, and we don’t look favorably upon platforms that glitch, freeze the game or randomly log us out.

It used to be that we’d look for email addresses and phone numbers when reviewing the customer service of a casino. Nowadays it’s all about the 24/7 live chat. This is the fastest and simplest way to guarantee that any questions or issues will be addressed with the least interruptions to your gameplay.

Just offering a live chat option isn’t enough. We test these more than once for speed and quality of response. We prefer sticky live chats that are easy to access whichever page you’re on, rather than those that make you first visit a help center or the FAQs page and scroll until you find the live chat option.

We also look for live chats that put you in touch with a real human either immediately, or as soon as you request it. Too many steps with a chatbot can be frustrating. The length of time it takes us to get a reply also matters - a few minutes is reasonable, anything beyond five is annoying. Finally, we assess the quality of the response: did the support agent answer our question politely and in a straightforward manner? If the answer is yes, we’re satisfied.

Safety and security are at the heart of all the reviews we carry out, and it is also one of the biggest priorities when awarding the CryptoCasinos Certified seal. We start with the basics, which is whether the casino operates with a reputable license or not. A Malta Gaming Authority (MGA), Curacao, or another global license is an immediate indication of a good level of safety.

Safety and security are at the heart of all the reviews we carry out, and it is also one of the biggest priorities when awarding the CryptoCasinos Certified seal.

However, this isn’t a case of “no license, no party”. There are other things that indicate to us whether we can approve a crypto casino’s security rating, starting with what the players are saying about it. If the overall consensus on player forums is that this is a trustworthy site, then we will certainly take that into account.

We also look at the software providers present on the site. A crypto casino that’s offering games by leading providers comes with a strong measure of trustworthiness, as the big brands will only work with operators that comply with their standards. If the platform has won industry awards, then that certainly is another factor to consider when awarding our rating.

On a practical level, we also look at the responsible gambling initiatives taken by the casino under review. These are essential in order to protect players, and we prefer sites that make it easy to limit your deposits, losses, wagers and game time, as well as those that allow players to self-exclude for longer periods of time.

If by the end of our thorough reviewing process we come to the conclusion that the casino in question is not safe for you to deposit your money, we’ll state that in black and white: no end-of-page disclaimers about gambling at your own responsibility, no hidden agendas. With such a wide selection of trustworthy crypto casinos all around, it would be quite fake and unfair of us to try and make you sign up to one that simply isn’t safe enough.

When a crypto casino satisfies our list of criteria, we go ahead and give it a recommendation. If we find some shortcomings that aren’t of a very serious nature, we can still include it in our list of recommendations, but we will make those shortcomings clear in our review.

On the other hand, if a site has too many issues, it will not receive a CryptoCasinos recommendation. What is likely to make us take this drastic step? Basically, a combination of the below elements:

• Unjustified withholding of funds
• Very poor customer support
• A withdrawal process that is too long or complicated
• A platform that places your data at risk

The presence of any of the above constitute major red flags for us, and this will be clearly reflected in our reviews, at the very start of them, so you know upfront what you’re dealing with.

As casino reviewers, we are dedicated to keeping the crypto casino space safe for all players, whether this is your first time at an online gambling site or you’re an expert. Our pledge is to continue bringing you 100% honest and transparent reviews that give you an accurate picture of what to expect when you sign up to one of our recommended casinos. The only surprises you’ll receive are the loyalty offers that will occasionally land in your account.