MyStake Casino review: Pros & cons

When it comes to games, MyStake Casino offers a selection of 7,000+ titles.

There is an option to filter games by provider, or you can use a search bar. When you try to search for a certain game type, like roulette, the casino will show you all the games that contain the term you entered.

Deposits and withdrawals

Check out some quick info about payments on MyStake.

When it comes to deposits and withdrawals, MyStake features both fiat and cryptocurrencies. If you're into fiat, you can use e-wallets like Neteller, Skrill, or MiFinity or simply go for debit cards such as Visa or Mastercard.

When it comes to cryptocurrencies, MyStake provides a bit limited selection with 10 coins available. However, some popular coins like Shiba Inu, Doge, Solana, and Avalanche are missing. There are no fees, and transactions are processed fast with deposits being instant, and withdrawals taking around 24 hours.

Here’s a table with MyStake crypto and fiat options:

Payment Method	Deposit Limits	Withdrawal Limits	Processing Time
Bitcoin	No limit specified	Min: $50, Max: $7,500	1-2 hours
Ethereum	No limit specified	Min: $50, Max: $7,500	1-2 hours
Litecoin	No limit specified	Min: $50, Max: $7,500	1-2 hours
Tether USD	No limit specified	Min: $50, Max: $7,500	1-2 hours
Bitcoin Cash	No limit specified	No limit specified	1-2 hours
Ripple	No limit specified	Min: $50, Max: $7,500	1-2 hours
Dash	No limit specified	Min: $50, Max: $7,500	1-2 hours
Dogecoin	No limit specified	Min: $50, Max: $7,500	1-2 hours
USDC	No limit specified	Min: $50, Max: $7,500	1-2 hours
TRON	No limit specified	Min: $50, Max: $1,000	1-2 hours
Skrill	Min: $10, Max: $4,000	Min: $20, Max: $4,000	24 hours
MasterCard	Min: $10, Max: $2,000	/	Instant
Mifinity	Min: $10, Max: $2,000	Min: $10, Max: $2,000	24 hours
Neteller	Min: $10, Max: $4,000	Min: $20, Max: $4,000	24 hours
Visa	Min: $10, Max: $2,000	/	Instant

Bonuses

Here’s the table showcasing the most important info about MyStake bonus options.

MyStake Casino offers a variety of bonus options, including free spins, reload offers, and cashback deals. When you click on the Promotions section, you'll see that the bonuses are divided into categories like Casino, Live Casino, Sports, and more.

Claiming bonuses is straightforward, too, as there are no bonus codes to worry about. Most of the time, the bonuses get applied to your account automatically after you make a deposit or claim the offer.

There is no MyStake Casino app, but the platform offers a fully optimized mobile experience through your browser. You can access all the features and games available on the desktop, plus you have outlined categories at the bottom of the screen.

The mobile version offers a selection of over 7,000 games, and all games load fast (1-2 seconds). Additionally, account management is straightforward; you can make deposits, withdrawals, and claim bonuses directly from your mobile device.

In terms of user experience, the mobile site is easy to navigate; you can easily find your games or manage your account. The performance is solid, with smooth gameplay across devices. While the lack of a dedicated app means no push notifications, regular visits to the mobile site keep you up to date with the latest promotions and updates.

Security

Check out some quick info about security at MyStake.

MyStake takes safety seriously as it offers several layers of protection for its players. It's licensed by the Curacao Gaming Control Board under License No. OGL/2024/1798/1048. The platform uses 128-bit SSL encryption to safeguard user data and financial transactions. Additionally, MyStake requires a complete KYC (Know Your Customer) process before allowing withdrawals.

When it comes to MyStake's reputation and player reviews, this casino has earned a solid rating. A Trustpilot score of 4.7/5 from over 21,000 reviews highlights a positive player experience, though some complaints about withdrawal times were noted.

Take, for example, this review. A player won £3,000, but after the fees, they received £2,881 via a SEPA withdrawal, which took over a week to process. While the players praised the website and the responsiveness of the live chat team, they were disappointed by the withdrawal delays and the deduction of over £100 in fees.

In response, MyStake acknowledged the review and encouraged the player to reach out to their support team for clarification or further assistance.

Is MyStake legit?

Yes, MyStake is a legit platform. Players consistently confirm this through positive reviews, with many highlighting its trustworthiness and secure environment. The casino operates with a valid Curacao license and uses SSL encryption to protect player data.

KYC verification is mandatory for all players.

Common complaints

I’ve come across long-time players who report smooth experiences with MyStake, mentioning fast Bitcoin withdrawals.

For example, one user who’s been active for over two years shared that a recent 300 EUR Bitcoin withdrawal took only 6 hours to process. Stories like this show that timely payouts are possible once the account is verified.

That said, not every experience has been as smooth. Lately, there have been complaints about delayed withdrawals, accounts allegedly being blocked for no clear reason, and even cases where accounts were put under an 'under investigation' status for months without resolution. One player even claimed the casino offered them free spins in exchange for a positive review.

Now, whether all of this is entirely true is hard to say. With over 20,000 reviews out there, sorting out what's genuine and what's not would take a lifetime. The casino hasn’t dismissed the complaints but has, in some cases, offered to discuss potential solutions with players who left reviews highlighting these issues.

For now, I’ll be keeping tabs on how this situation develops and whether the casino makes real efforts to address these concerns more openly.

Responsible gambling tools

For responsible gambling, MyStake offers only self-exclusion, and the process to activate it requires contacting customer support. This manual process could be improved with automated tools, as seen in many other online casinos like Justbit.

Customer Support at MyStake is based on live chat, email, and the FAQ section. I reached out to the live chat support for this review, even though I didn’t actually need assistance. The process was smooth: I tapped on the support button, provided my username, email, and subject, and was quickly connected to an AI bot. The response was quick, but I was only able to choose my chat inputs out of the stuff the bot gave me to answer.

I asked about a no deposit bonus, and the bot gave me a link to a page where I can use a bonus code, which was not helpful at all.

Email response took around 4 hours, and it was way more helpful than the AI bot on the live chat. Note that the support is only available in the English language. The FAQ section only contains two questions, which is far from enough for a site of MyStake's size.