7.3
Common complaints
| Trustpilot rating | Number of reviews | 5-star reviews | 1-star reviews | CC Trust Score |
|---|---|---|---|---|
| 2.9 | 19 | 32% | 68% | 6/10 |
Although Wild Tornado casino is legit, it doesn’t mean that gaming here is smooth sailing from the get-go.
The casino sits right in the middle when it comes to player satisfaction. It’s not the worst, but it’s not blowing anyone away either, according to Trustpilot reviews. So, let’s break down what’s getting under players' skin.
First up, there’s this complaint about an additional KYC request before making a crypto withdrawal.
I was curious about it, so I reached out to customer support to get the lowdown. Turns out, these extra requests aren’t common. They only happen when the casino needs to double-check your identity and the validity of the transaction. So, while it’s a hassle, it’s not something that happens every time.
Another common gripe is withdrawal delays. I’ve seen this pop up in a few resolved complaints on AskGamblers.
From what I can gather, the withdrawal delays can take up to 5 weeks, which is too much for a casino that claims its services are top-quality. Also, solving these queries requires a bit more effort—like going public with a complaint or involving a mediator.
On the other hand, there are positive feedbacks from verified users on Trustpilot, which shows that some players do have good experiences with the casino (sometimes at least).
So, it seems to be a bit of a gamble. How your experience turns out might just depend on how lucky you are.
