2024 Winz.io Review: Bonuses, Games, & More Reviewed
Reviewed by Irina Koprivica
Checked by Jelena Kabic
Our Rating
How well does a casino created by players for players actually perform? Does Winz casino get everything right, or are there areas where it falls short?
In this Winz.io review, I aimed to answer your key questions and provide an honest assessment.
Quick Facts
Pros and cons
Games
Basic info about the game section:
Feature | Info | |
---|---|---|
Average RTP | 95% | |
Popular Games | Hand of Anubis; Beastly Burglars | |
Expert's Pick | Moonwalkers | |
Demo Available | Yes |
8000+ Games Available
You'll find all the mainstream hits like Gates of Olympus—though here it’s cleverly renamed to Gates of Winz—alongside fan favorites like Book of Dead and Wanted Dead or a Wild. But what I appreciate is how they don’t just stick to the tried-and-true. They’re also on top of the newest releases and aren’t afraid to dive into the world of Crash Games, which adds a nice layer of variety to the mix.
And that mix is easy to navigate through, thanks to the neat categorization of games and a handy side-menu on your left.
Classic games
When it comes to casino classics, you’ve got plenty of options. The Live sessions are diverse, and finding a game that suits your taste is simple. You can search by provider or sort by popularity if you want to see what’s hot at the moment.
And if you’re more of a player who enjoys baccarat, blackjack, and other table games without the live interaction, just head over to the Slots section, then click on Table Games. It’s a peaceful little corner where you can play at your own pace.
Sofware providers
Winz.io features titles from over 80 reputable providers, including:
Pros and cons
The section would be complete with the demo mode
Another platform where you can have fun playing slots and good old classics. And the navigation doesn’t fall short – every game title or category that interests you at the moment is just a click away.
Cryptos
You can choose between 10 crypto options.
Coins accepted
You’ve got the heavy hitters like Bitcoin and Bitcoin Cash, and they’re backed up by a solid lineup that includes Binance Coin, Dogecoin, Litecoin, Ripple, and Ethereum. Plus, there’s a dash of stablecoins with USD Coin, Tron and Tether, which is always nice for those who prefer to keep things steady. But what really caught my eye was Cardano. Not many casinos out there offer it, so it’s a pleasant surprise for anyone who’s a fan of ADA.
Pros and cons
The casino keeps up with diverse cryptos
For me, a casino that includes Cardano (or any other rare cryptocurrency) in its selection demonstrates a commitment to staying ahead of crypto trends. Winz casino, in this case, doesn't fall short.
Deposits and Withdrawals
The minimum amount to deposit and qualify for the bonuses is 20 EUR (or crypto equivalent). There are no limits for crypto deposits.
The same minimum limits apply to withdrawals.
Withdrawal process
When it comes to withdrawals, you’re in good hands. It takes no more than 15 minutes for your crypto cash-out to be processed, which is about as quick as it gets. And the best part? No transaction fees.
The maximum withdrawal amount depends on the crypto you use:
Cryptocurrency | Maximum Withdrawal Amount |
---|---|
Bitcoin (BTC) | 1 BTC |
Bitcoin Cash (BCH) | 20 BCH |
Binance Coin (BNB) | 24 BNB |
Dogecoin (DOGE) | 100,000 DOG |
Litecoin (LTC) | 100 LTC |
Ripple (XRP) | 5,000 XRP |
Ethereum (ETH) | 10 ETH |
USD Coin (USDC) | 10,000 USDC |
Tron (TRX) | 148,000 TRX |
Tether (USDT) | 10,000 USDT |
Cardano (ADA) | 460,000 ADA |
One thing to keep in mind, though: the casino reserves the right to ask for additional documents to verify your identity. It’s a standard procedure for security, but it’s good to be aware of it so you’re not caught off guard.
Pros and cons
Upfront withdrawal policy
The withdrawal policy covers all the key aspects:
- Reasonable minimum limits
- Fast crypto payouts
- No transaction fees
No complaints here—it’s spot on.
Bonuses
What to expect from the bonus offer:
Feature | Info |
---|---|
Welcome Bonus | $5000 or 100 mBTC |
Free Spins | 20 |
Cashback Bonus | 10% |
Wagering Requirements | no wager |
VIP Rewards Availability | Yes |
Bonus Code | n/a |
Daily Credits | n/a |
Other Bonuses Available | Wheel of Winz; Drop & Wins |
Welcome Offer
The welcome offer starts with spinning the Wheel of Winz, with no wagering requirements, and offers up to $5000 or 100 mBTC.
Variety of promotions
The casino combines permanent offers with temporary promotions from game providers like BGaming and Wazdan. Focusing on the consistent offerings, there are a few key promotions:
- During the first two weeks of active play, you can receive a 10% cashback.
- The Drops & Wins slots promotion allows you to compete for a share of a large prize pool by playing specific slots.
- Additionally, the Wheel of Winz provides rewards based on deposits; for example, a $50 deposit gives a chance to win up to $1000.
Does Winz Casino offer a no deposit bonus?
The Winz casino no deposit bonus for newcomers is off the table at the moment.
So, instead of Winz.io free spins, you can get 20 spins just for verifying your account (plus weekend random spin drops) at Bitstarz instead.
Winz.io Casino Cashback Bonus
Cashback bonus at Winz.io casino is calculated with a bit of a twist. The casino uses a specific formula to determine your cashback:
((Starting Balance + Sum of deposits + Not settled sports bets) - (Ending Balance + Sum of withdrawals + Not settled sports bets)) x Weekly Cashback percentage - Sum of other bonuses and rakebacks.
It sounds a bit complex, but it basically means the casino’s team is looking at your overall activity and making sure you get something back based on your play over the week.
Loyalty program
For ongoing rewards, the WinzUp loyalty program has four levels with sublevels, and progression is based on real-money turnover. Higher levels offer increased weekly cashback and daily rakeback.
The VIP program offers benefits such as no-wagering bonuses, cashback, rakebacks, customized promotions, and personal support. However, to qualify, you need to deposit at least $2500, which grants you a 20% cashback for the first two weeks.
For a more accessible VIP experience, Wild.io may be a better option, as its program is more structured and achievable.
Pros and cons
No deposit spins would be a great addition
The casino could build on its hassle-free bonus policy by adding a few extra promotions or introducing a no-deposit bonus. After all, this is one of the top criteria players look for when choosing a casino. Personally, I’d be more inclined to pick a casino that offers a no-deposit bonus as a treat.
App
What to know about mobile gaming here:
Feature | Info |
---|---|
Mobile App Available | No |
Mobile Browser Experience | Well-adjusted mobile platform |
Ease of Navigation | Seamless |
Loading Speed | Instant |
Helpful Tools | menu, shortcuts to important sections |
Device compatibility
Winz Casino mobile gaming
Thanks to the accessible features, logging in is quick, and getting to customer support or your favorite games is just as smooth as it is on a desktop. All the info you need is neatly tucked away in the hamburger menu, so you’re never more than a tap away from whatever you’re looking for.
Pros and cons
Smooth mobile gaming
The mobile version here does the job just fine, even though there’s no Winz casino app yet. But, if you ask me, the downloadable Winz.io app would be a great addition.
Security
Safety measures are as follows:
Feature | Info |
---|---|
License | Curacao |
RNG checks available | Check this with the customer support |
2FA | Yes |
SSL encryption | Yes |
Responsible Gaming Tools | self-exclusion; external resources |
Is Winz.io Safe to Use?
First, let’s discuss the telling signs that Winz.io is safe to use.
The casino has been gaining traction, especially with players who appreciate a safe and secure environment. Many satisfied customers have taken to Trustpilot to express their positive experiences. With a license from Curacao eGaming, there's an added layer of protection against data theft, so you can play with peace of mind. Plus, if you ever run into a dispute, the regulatory body is there to step in and help resolve things, making sure your concerns are addressed.
If you're all about security, Winz.io offers 2FA authentication to protect your account. And when it comes to fairness, this casino doesn't mess around with AI bots influencing the game outcomes. The trust is fully placed in the reputable game providers they work with, like Spinomenal and Quickspin. These names are known for being tested and trusted, so you can be confident that the games are fair.
Responsible gaming tools
But safety at Winz.io casino isn’t just about protecting your data. The casino ensures that every player is of legal age (18+) before they can play, which is another strong pillar of its security measures. On top of that, responsible gambling tools are available, including deposit limits and loss limits, to help you stay in control of your spending. If things start to feel overwhelming, there's a self-exclusion option that takes immediate effect, allowing you to step back and take a break if needed. And if you show any early signs of gambling addiction, the support team is ready to act quickly to close your account (or at least that's what they say).
Common Winz.io Complaints & Solutions
I had to review Winz.io complaints to make sure the casino upholds the safety standards.
A common complaint I’ve noticed is the sudden closure of accounts, often after the verification process. While it’s important to remember that not every complaint is necessarily justified, there is a noticeable pattern in how the casino handles these situations. The responses often feel like they’re copy-and-paste, citing multi-account usage as the reason, which is a direct violation of their anti-fraud policy.
One case that caught my attention involved a player who took their complaint to AskGamblers after their account was banned and funds withheld due to alleged multi-accounting.
The casino provided insufficient evidence to back up their claims, and ever since, it’s been radio silence.
Pros and cons
Mixed thoughts on safety
Interestingly, when it comes to issues like VPN usage or withdrawal delays, the casino is quick to respond with detailed explanations. But when it comes to unfair account closures? Not so much. This raises questions about how thorough they are in investigating potential mistakes on their end.
Sure, some of these complaints might come from players trying to game the system, but the lack of specific evidence from the casino in some cases does make you wonder about their approach.
I’m throwing in another piece of advice in this Winz.io casino review: While this casino has its perks and a solid safety net, it’s wise not to go overboard with deposits just in case you find yourself on the wrong side of account closure.
Support
How to contact the support team:
Feature | Info |
---|---|
Live Chat | Yes |
[email protected] | |
FAQs | available |
Support
Languages Supported
How good is the casino's customer support?
From what I’ve seen, the customer support team here tries their best to get to the bottom of any issue that comes up.
Speaking from my own experience as a newbie, I had all my questions answered quickly. The support agent I chatted with even went the extra mile to tip me off about some no deposit perks, which was a nice surprise. It’s clear they care about making sure you’re not left hanging and are willing to offer up some helpful info beyond the basics.
But there’s a bit of a disconnect when it comes to the casino’s management. For instance, in that unresolved complaint on AskGamblers, it seems like the higher-ups didn’t quite follow through as they should have, which is a bit of a letdown.
Pros and cons
Incomplete customer support
Getting customer support for basic queries is one thing, but having to wait excessively for complex issues to be resolved is a major letdown.
Since you’ve reached the end of this Winz casino review, I’m glad to offer you some extra alternatives, known for customer support that goes the extra mile:
Final verdict
I'm a bit conflicted on this one.
On one hand, Winz.io offers everything a modern player could want from a casino: no-wager bonuses, no-deposit offers, a user-friendly gaming environment, and accessible support. Plus, it's licensed. On the other hand, unresolved issues with sudden account closures are a concern. The casino should provide clear explanations and address these cases fairly without forfeiting funds. Unfortunately, when these situations arise, the support team can sometimes become unresponsive.
Bottom line – Technically, it's safe to play here. However, it's best to approach deposits with caution.