2025 Casinomax review: Bonuses, payouts, & common complaints analyzed

Very few choices in each category

Being limited to one software provider is tough, and I found the choice of casino games available extremely lacking. I did appreciate the fact that the menus are so well laid out, as it made it very easy to find what I was looking for. Games are also available for a free test run as demos.

It was especially good to see that even crash games have their own category. But clicking on it to find only one is very disappointing. I can say the same about the rest of the games, with none of the fan favorite titles or slot genres being available. If you want to have access to very popular slots created by, say, NetEnt, Pragmatic Play, and other leading providers, you’ll need to play elsewhere. My suggestion would be iWild Casino, as its lobby numbers a spectacular 8,000 titles.

There are only 11 progressive jackpots, while the table games selection does not include classics like roulette or baccarat. If you want a site that provides all these, check out Betplay’s 50 software providers with full live dealer, jackpots, and table games options.

Standard crypto options

The current lineup of just four cryptocurrencies feels a bit underwhelming, especially with popular options like Tether and Binance Coin missing. Other casinos, like Bitcoincasino, manage to include at least one stablecoin even with a small selection, so it’s hard to see why CasinoMax hasn’t followed suit.

With stablecoins and altcoin options becoming a go-to for many crypto players, their absence definitely stands out.

Banking terms are better suited to high rollers

The ‘luxury’ vibe becomes a lot more evident as soon as I take a look at the payment options and the terms and conditions. The latter are very clearly explained, and I didn’t even have to log in. I appreciated this upfront honesty, because Casinomax withdrawal terms are definitely not appropriate for all players.

I found the minimum withdrawal of $200 very prohibitive. It’s clear that this is a site meant for high rollers, but still, I was hoping to see at least some lower limits that cater to casual players. If you prefer to cashout your money without needing to reach such high figures, JustBit casino is extremely low-roller friendly and there’s no minimum withdrawal imposed.

I also don’t understand why crypto cashouts take up to two days to be completed, when the whole point of crypto is fast transactions. For some perspective, most sites, like Flush crypto casino, deliver instant crypto cashouts.

At the very least, both deposits and withdrawals are completely fee-free.

So many offers, so many rules

I’ll start with excellent news: there are a lot of offers going on for all players. And I’m not exaggerating, as these kept changing and being added every day that I checked in for this Casinomax review. The ones listed in the table above are the ones that remained constant over the course of five days.

This is a good thing, alongside the fact that these are specifically for crypto users. If you’re playing in fiat, the details of each offer are different, with higher minimum deposits and less bonus cash. However, it can also get very confusing very fast. To activate each bonus, it’s on you to visit the Promotions page every day, go through the conditions, see which ones you haven’t yet claimed and you can still claim, and wait for the bonus code to come through. That’s a lot.

By the end of it I started feeling like I was doing homework. I shouldn’t have to work this hard to claim an offer. I prefer sites like Vavada, where all I need to do is make my deposit and find the bonus cash added to my account without really having to do anything.

Easy navigation, no complaints

Casinomax translates beautifully to the mobile browser. There isn’t an app, and you don’t need it as the regular site is perfectly responsive, loads fast and with menus that adapt to mobile use. My one piece of advice is to use a desktop when trying to figure out all the different promotions. With so many layers and conditions, it will be difficult to keep track on a small screen.

Relatively obscure gambling license, but security is on point

Although this casino is licensed, truth be told, the Anjouan Gaming Authority is not the most renowned gambling regulator. Not like, say, the Malta Gaming Authority. That said, it offers sufficient player safety guarantees in terms of game fairness, platform security, and responsible gambling.

Moreover, with games offered by a highly reputable software provider like Real Time Gaming, there’s no issue about game fairness being on point. The site also offers traditional banking, which is in itself a sign of trustworthiness as banking processes nowadays are extremely strict with KYC procedures and won’t work with unreliable clients.

Lightning speed replies

I was amazed by how fast the live agent replies came in. I’m talking split second answers that make sense. I finish my question, and I can see the agent - Jake, very human and very courteous - is already typing in a reply. And it makes sense and it’s accurate, which is amazing!

The only let down in this area were the FAQs, which are extremely basic. For example, they answer the question ‘what is a welcome bonus’, but they don’t give me the details about the specific Casinomax sign up bonus.