CryptoCasinos

2025 Casinomax review: Bonuses, payouts, & common complaints analyzed

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Reviewed by Ramona Depares

Checked by Jelena Kabic

Casinomax Logo
Star
7.4/10
Expert ranking by Ramona Depares
350% up to $3,250 Stroke

Our rating

Casinomax promises “a little bit of luxury, a class act” right on its landing page. And indeed, it does give off the exclusive vibe of a gambling site that flies somewhat under the radar.

The games lobby is very small when compared to the typical offerings of the best crypto gambling sites. However, there’s an incredible array of promotions to make up for this.

In this Casinomax review I’m going to get up close and personal to see if the site delivers on its promises.

7.4
Withdrawal Speed6/10
Bonuses & Offers8/10
Security8/10
Software & Games5/10
Support9/10
Cryptos Accepted7/10
App & Mobile9/10

Quick facts

CasinoMax
Casino Name
$200
Min. withdrawal
2017
Year Established
$10
Min. deposit
EntSoft Group
Owner
48 hours
Payout time
Anjouan Gaming Authority
Licenses
300
Number of games
Android, iOS, iPad
Compatible Devices
94%
Payout %
Slots, Betting, Table Games, Poker
Products

Pros & cons

ProMore than 7 loyalty offers
ProCrypto bonuses are available
ProVery transparent payment terms
ConVery small games lobby
ConOnly software provider is Real Time Gaming
ConOnly 4 cryptos accepted

Games

Casinomax offers around 250 slots, plus a handful of table games, crash games, and jackpots.

Feature Information
Average RTP 94%
Popular Games Wonder Reels, Gem Fruits
Expert's Pick Aztec's Millions, Caribbean Stud Poker
Demo Available Yes
SlotsSlots
BettingBetting
Table GamesTable Games
PokerPoker

Diverse game categories

All games are available to play for fun, but if you’re interested in real money casino games, you’ll find the latest winner splashed at the very top of the page for inspiration.

Games are presented through a simple menu on the left-hand side of your screen with the following categories:

  • Progressives, of which there are 11
  • Slots, further categorized by number of reels and bonus rounds
  • Crash games - only Galaxy Blast is available
  • Specialty games (keno, bingo, and shooting games)
  • Table games, comprising blackjack and Caribbean Poker
  • Video poker, which includes all other forms of poker such as Deuces Wild, Joker Poker, Double Bonus, and Aces and Eights

Software

There is no choice of software providers here. All games are by Real Time Gaming.

Real Time Gaming
5/10

Pros & cons

ProWell-laid out games lobby
ConOnly 1 software provider
ConRelatively low RTP of 94%
ConOnly 11 progressive jackpots

Very few choices in each category

Being limited to one software provider is tough, and I found the choice of casino games available extremely lacking. I did appreciate the fact that the menus are so well laid out, as it made it very easy to find what I was looking for.

It was especially good to see that even crash games have their own category. But clicking on it to find only one is very disappointing. I can say the same about the rest of the games, with none of the fan favorite titles or slot genres being available. If you want to have access to very popular slots created by, say, NetEnt, Pragmatic Play, and other leading providers, you’ll need to play elsewhere. My suggestion would be iWild Casino, as its lobby numbers a spectacular 8,000 titles.

The average 94% RTP is very low for my taste, but since it’s tied to that of Real Time Gaming titles, there’s not much the casino can do here. There are only 11 progressive jackpots, while the table games selection does not include classics like roulette or baccarat. If you want a site that provides all these, check out Betplay’s 50 software providers with full live dealer, jackpots, and table games options.

Cryptos

This Casinomax casino review found a total of four cryptocurrencies available for both payments and withdrawals.

BitcoinBitcoin
Bitcoin CashBitcoin Cash
EthereumEthereum
LitecoinLitecoin

What to expect from the casino’s crypto offer

The cryptocurrencies accepted at this casino fall under what I’d call a standard package. Nothing special if you’re after a diverse crypto selection.

On the bright side, the minimum deposit for crypto is the lowest among all payment options (more about this in the following section). However, that’s where the benefits end, as crypto payout times can stretch up to 48 hours - far too slow, especially considering crypto is expected to enable same-day transactions at the latest.

7/10

Pros & cons

ProPopular coins accepted
ConLimited crypto selection
ConUp to 48h payment processing

Standard crypto options with slow payouts

The current lineup of four cryptocurrencies feels underwhelming, especially when other popular options like Binance Coin and Tether, both with rapidly growing user bases, are missing.

I also don’t understand why crypto cashouts take up to two days to be completed, when the whole point of crypto is fast transactions. For some perspective, most sites, like Flush casino, deliver instant crypto cashouts.

Deposits and withdrawals

Here’s a quick guide to deposits and withdrawals at Casinomax:

Feature Info
Deposit time Instant
Withdrawal time 1-2 days
Withdrawal fee No fees
Transaction process Simple

Minimum limits and withdrawal times

Minimum deposits start at the equivalent of $10 in your chosen crypto. You can expect your Casinomax payout to take between one to two days.

There are also six fiat deposit options and two fiat withdrawal methods available. In all cases, the minimum Casinomax withdrawal is $200, and you can cash out a maximum weekly of $4,000. However, players using fiat for withdrawals will have a considerably longer wait of three to five days before the money reaches their account.

To help you choose the best payment method, here’s a breakdown of all the accepted options:

Name Deposit Accepted Minimum Deposit Withdrawals Accepted Withdrawal Time
Bitcoin ✓ $10 ✓ 1-2 days
Bitcoin Cash ✓ $10 ✓ 1-2 days
Ethereum ✓ $10 ✓ 1-2 days
Litecoin ✓ $10 ✓ 1-2 days
Visa ✓ $35 ✗ n/a
Mastercard ✓ $35 ✗ n/a
American Express ✓ $35 ✗ n/a
Diner's Club ✓ $35 ✗ n/a
Discover ✓ $35 ✗ n/a
Interac ✓ $35 ✗ n/a
Cheque ✗ n/a ✓ 3-5 days
Bank Wire ✗ n/a ✓ 3-5 days
6/10

Pros & cons

ProUnusual payment methods like Diner’s Club
ProExtremely clear banking terms
ConLong cashout time
ConExtremely steep $200 minimum withdrawal

Banking terms are better suited to high rollers

The ‘luxury’ vibe becomes a lot more evident as soon as I take a look at the payment options and the terms and conditions. The latter are very clearly explained, and I didn’t even have to log in. I appreciated this upfront honesty, because Casinomax withdrawal terms are definitely not appropriate for all players.

I found the minimum withdrawal of $200 very prohibitive. It’s clear that this is a site meant for high rollers. If you prefer to cashout your money without needing to reach such high figures, JustBit casino is extremely low-roller friendly and there’s no minimum withdrawal imposed.

***

350% up to $3,250

Claim bonus

Bonuses

Casinomax has a solid range of bonuses, and not just for new players.

Feature Information
Welcome Bonus 350% up to $3,250
Wagering Requirements 40x
VIP Rewards Availability No
Bonus Code Released upon signing up
Other Bonuses Available Reloads and free spins

You’ll need to opt in and use a bonus code - referred to as a ‘coupon’ - for each one of them. The bonus codes are only released and added to the ‘Coupons’ section in your account after you click the promotion link on the site and make the required deposit.

Bonuses icon

What is the Casinomax sign up bonus offer?

The Casinomax sign up bonus has two options, one for fiat and the other for crypto. Crypto players will find a very lush 350% deposit match on their first three deposits. You can receive up to $3,250 in bonus funds with a minimum deposit of $10. Wagering requirements are set at 40x, while you can bet a maximum of $10 using this money.

Full terms and conditions, such as expiry and eligible games, are released upon making the deposit. If you opt for fiat currencies, you will also be able to claim a sign up bonus. However, in this case you’ll need to deposit at least $35, and your deposit is matched up to 325%. The same wagering requirements and maximum bet apply.

Bitcoin coins

Does Casinomax offer a no deposit bonus?

There is no Casinomax no deposit bonus; however, there is a staggering choice of other offers. These are all listed below, with the main terms and conditions that apply:

Offer Wagering Requirements Minimum Deposit Number of times it can be used
300% Crypto Special 40x $10 Once
250% Slot Bonus 40x $10 Once
105% crypto reload 40x $10 Once after welcome offer
85% weekly crypto reload 40x $10 Twice a day
80%, 85%, and 90% crypto reloads 40x $10, $75, $150 Five times a day
65% crypto bonus on all other games 40x $35 Every day
150 monthly spins 40x $55 Once a month
8/10

Pros & cons

ProA huge range of offers
ProSpecial crypto deposits
ConBonus code hidden prior to signing up
ConNo VIP program
ConEligibility rules can be confusing

So many offers, so many rules

I’ll start with excellent news: there are a lot of offers going on for all players. And I’m not exaggerating, as these kept changing and being added every day that I checked in for this Casinomax review. The ones listed in the table above are the ones that remained constant over the course of five days.

This is a good thing, alongside the fact that these are specifically for crypto users. If you’re playing in fiat, the details of each offer are different, with higher minimum deposits and less bonus cash. However, it can also get very confusing very fast. To activate each bonus, it’s on you to visit the promotions page every day, go through the conditions, see which ones you haven’t yet claimed and you can still claim, and wait for the bonus code to come through. That’s a lot.

By the end of it I started feeling like I was doing homework. I shouldn’t have to work this hard to claim an offer. I prefer sites like Vavada, where all I need to do is make my deposit and find the bonus cash added to my account without really having to do anything.

KNOW WHEN TO STOP
Whether you're on a winning streak or down on luck, you should never play above your limits!

App

A quick breakdown of the Casinomax mobile platform:

Feature Information
Mobile Access Mobile browser
Mobile Browser Experience Fast and intuitive
Ease of Navigation Very easy
Loading Speed 3 to 4 seconds
Helpful Tools Sticky menu on top

Device compatibility

AndroidAndroid
iOS
iPadiPad

You can play all the games at Casinomax using your phone of tablet via the mobile browser. It’s compatible with both Android and iOS and each game will adapt to your screen size automatically.

9/10

Pros & cons

ProFast access on mobile browser
ProAll games available
ConNo casino app

Easy navigation, no complaints

Casinomax translates beautifully to the mobile browser. There isn’t an app, and you don’t need it as the regular site is perfectly responsive, loads fast and with menus that adapt to mobile use. My one piece of advice is to use a desktop when trying to figure out all the different promotions. With so many layers and conditions, it will be difficult to keep track on a small screen.

Security

Casinomax implements several security measures to ensure fair and safe gaming session:

Feature Information
Licenses Anjouan Gaming License
Auditing Real Time Gaming
SSL Encryption 128 Bit
Responsible Gaming Tools Deposit limits, cool-off, self-exclusion
KYC Passport or driving license, a copy of a recent utility bill, and a copy of the front and bank of any cards used to deposit.

Licensing and responsible gaming tools

Casinomax is licensed by the Anjouan Gaming License. Its platform is secured with 128 Bit SSL encryption. The site takes its Know Your Customer (KYC) process seriously and requires full proof of identity before any withdrawals are approved.

Responsible gambling tools like deposit limits, a cool-off period, or self-exclusion can be accessed directly from your account.

Common Casinomax complaints & how to resolve them

Trustpilot rating Number of reviews 5-star reviews 1-star reviews CC Trust Score
2.8 36 42% 44% 7/10

Most of the Casinomax review complaints I found were about the high minimum withdrawal requirement of $200, and the lengthy cashout processes. Unfortunately, there’s no way to resolve this except for being aware of them.

In short, always read the terms carefully when playing at a new crypto casino to make sure you’re happy with such conditions. And if you’re not, simply join another casino with better terms. There are plenty of options recommended on this site itself. One of my favorites is Casinoisy casino, precisely because it guarantees cashouts in 24 hours.

Another common complaint is that your bonus winnings are voided if you breach the maximum bet rule of $10. This rule is very clearly indicated in the bonus terms, so it’s a mystery to me how the player was not aware of it.

All the complaints about Casinomax relate to information that is easily available in the terms and conditions.

I did not find any complaints that couldn’t have been resolved simply by reading the terms first. In my point of view, these are not real, justified complaints. I don’t like the $200 minimum withdrawal rule, but I can’t really complain when it’s applied because I was informed about this very clearly. The choice whether to proceed with a deposit or not is then completely up to me.

8/10

Pros & cons

ProAll games are authenticated by Real Time Gaming
ProSecure platform encryption
ProReliable banking providers
ConOperates with a less renowned license
ConYou need to be logged in to see responsible gambling tools

Relatively obscure gambling license, but security is on point

Although this casino is licensed, truth be told, the Anjouan Gaming Authority is not the most renowned gambling regulator. Not like, say, the Malta Gaming Authority. That said, it offers sufficient player safety guarantees in terms of game fairness, platform security, and responsible gambling.

Moreover, with games offered by a highly reputable software provider like Real Time Gaming, there’s no issue about game fairness being on point. The site also offers traditional banking, which is in itself a sign of trustworthiness as banking processes nowadays are extremely strict with KYC procedures and won’t work with unreliable clients.

Support

Ways to contact the casino’s customer support:

Feature Information
Live Chat 24/7
Email [email protected]
FAQs Very basic

Chat support available to all

Casinomax offers live chat support at all times, and you don’t need to be logged in to use it. All your questions are answered without you being asked for an email address or username. You can also send an email, if you prefer.

There’s also a section of FAQs that is very concise.

9/10

Pros & cons

ProReplies on live chat are very fast
ConFAQs are very basic

Lightning speed replies

I was amazed by how fast the live agent replies came in. I’m talking split second answers that make sense. I finish my question, and I can see the agent - Jake, very human and very courteous - is already typing in a reply. And it makes sense and it’s accurate, which is amazing!

The only let down in this area were the FAQs, which are extremely basic. For example, they answer the question ‘what is a welcome bonus’, but they don’t give me the details about the specific Casinomax sign up bonus.

Final verdict

This is a very particular casino that, in my opinion, targets a niche set of players. It is well-suited to players with a decent enough bankroll who don’t mind waiting a bit for their cashouts. The fact that there is such a limited choice of games is likely to put off many players.

However, while testing the site for this Casinomax review I did come to the conclusion that what it does, it does well with no half-measures. Live agents are efficient, bonuses are large, and there’s a no-nonsense approach. You either like it, or you don’t. But if you do like it and you’re okay with the terms, you can enjoy a safe and positive experience on some excellent games.

7.4
Withdrawal Speed6/10
Bonuses & Offers8/10
Security8/10
Software & Games5/10
Support9/10
Cryptos Accepted7/10
App & Mobile9/10
Ramona Depares
Author: Ramona Depares
Updated January 13, 2025

As a Crypto Journalist, I'm your go-to whenever you're looking for objective information that gives you the full picture. No ambiguous language, no overly-technical jargon, just the transparent, full deal. In my other life you'll find me spending all my money dancing to gigs around Europe. Or, when I'm too broke, sipping a glass of wine while people-watching for ideas on my next novel.

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