2025 Betway Casino review: Games, withdrawals, & more
Reviewed by Irina Koprivica
Checked by Jelena Kabic
Not recommended
As this casino does not currently support cryptocurrencies, same as Melbet, we do not consider it a recommended option.
NOTE: This review covers the regular Betway Casino. As of early 2025, the US version has been rebranded into Spin Palace, and we're working on a separate review for it. Stay tuned!
Also note that the information we're providing here regarding games and bonuses available may differ slightly based on your location.
5.4Quick facts
Pros & cons
Welcome offer for new playersLicensed by MGA and certified by eCOGRADemo not available
Cryptocurrencies aren’t acceptedFull insight into promotions available only to registered playersCustomer support is hard to reachFrequent transaction delaysOur suggested Betway alternatives
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Games
Basic info about the game section:
| Feature | Info |
|---|---|
| Average RTP | 95% |
| Popular Games | Power Play Gold; Fruits |
| Expert's Pick | Scores Super Chip |
| Demo Available | No |
Slots
Jackpot Slots
Megaways
Table Games
Live Casino
Betway Casino slots review
Over 500 Betway Casino slots await you, including popular Megaways and Arcade Games, as well as Betway Exclusives like Fruits, Score Super Chip, and Power Play Gold. Navigation is decent here; you can easily sort by novelty and other categories, and the search tab helps you find specific games quickly.
If you’re on the hunt for the best Betway Casino game, chances are you won’t have an easy time choosing. The Slots section is regularly updated with the top choices that give you the most chances and are favored by the players, like Gold Blitz Extreme, Big Bass Bonanza, and 9 Pots of Gold.
Is the Betway live casino any good?
The live casino at Betway is far from disappointing.
You’ve got plenty of roulette options, from Nexus Roulette to Arabic Roulette, and even Betway Exclusive Roulette. Blackjack enthusiasts can enjoy various challenges like Free Bet, Unlimited, Infinite, and Lightning Blackjack.
Poker players aren’t left out either. With games like Casino War, Caribbean Stud, and Ultimate Texas Hold’Em, there’s plenty to test your skills. The baccarat section is impressive with over 30 games, including Speed Baccarat and Dragon Tiger.
Lottery and dice
Betway also offers a handful of lotteries and dice games like Craps, Mega Sic Bo, and Super Sic Bo. For a bit of variety, the Game Shows section has MegaWheel, Deal or No Deal, The Big Draw, and Monopoly Big Baller, among others.
Software providers
Betway Casino collaborates with several leading software providers, including:
The game navigation could be more user-friendly
While Betway offers a solid selection of slots, an adequate range of live casino games, and a decent variety of dice games, the overall user experience is held back by some surprisingly basic limitations. For players like me who prefer to test games in demo mode before committing real money, the lack of this feature is a major drawback. Demo play not only helps new players explore game mechanics, but also gives seasoned players a chance to try new titles without risk, and its absence feels like a step backward for a platform of this scale.
Another frustrating limitation is the inability to filter or search games by provider. In a library with hundreds of titles, being forced to scroll endlessly just to find your favorite games becomes tedious fast. For a brand as established as Betway, the lack of these standard tools is both surprising and disappointing.
Pros and cons
Extensive game selectionGames from reputable providersDemo not availableNavigation feels tedious and unintuitiveCannot search or filter by providerCryptos
To my surprise, Betway still hasn’t caught up with the crypto trend.
The casino hasn't introduced crypto payment options
Its team used to write about Bitcoin in the past on their blog, so why not make space for crypto players? Or additionally, introducing the unique crypto Betway casino bonus menu? This trend isn’t going to die out anytime soon.
Banks and other traditional payment methods will never go out of fashion, but there's a growing number of players interested in decentralized gambling. For instance, Neospin sticks to regular banking methods but also welcomes crypto fans with seven cryptocurrencies, including both popular coins and stablecoins.
The casino should include crypto options
The absence of cryptocurrency options at Betway is a glaring omission in today’s iGaming landscape. As digital currencies like Bitcoin, Ethereum, and others continue to gain traction among online casino enthusiasts, the lack of support for decentralized payment methods feels increasingly out of step with player expectations.
Cryptocurrencies not only offer faster transactions and enhanced privacy but also appeal to a growing segment of tech-savvy players who prioritize flexibility and anonymity in their gaming experience. Given Betway’s status as a long-established operator, the failure to adopt this widely embraced payment trend is a significant oversight that may put the platform at a disadvantage compared to more forward-thinking competitors.
Until Betway joins the blockchain scene, you can explore our reviews of crypto-friendly casinos.
Pros and cons
Doesn’t accept cryptosDeposits and withdrawals
Here's the basic info regarding deposits and withdrawals at Betway casino:
| Feature | Info |
|---|---|
| Deposit time | Instant |
| Withdrawal time | 1-3 days |
| Withdrawal fee | Yes |
| Transaction process | Moderate |
Minimum limits
The minimum deposit and withdrawal amount is $10 (or the equivalent in other currencies). Players can withdraw their full balance, provided that all payments have been cleared and are not under further review.
However, it’s worth noting that the casino applies additional withdrawal fees, which can be an unwelcome surprise—especially considering the already slow processing times reported by many players.
How long does it take to withdraw from Betway Casino?
It doesn’t take long to withdraw from Betway Casino. However, withdrawal speeds vary depending on the payment option you choose. PayPal and other e-wallets typically take between 1-3 business days, while bank transfers might take a bit longer.
That said, withdrawals at Betway are often a major point of frustration for players. Browsing through various forums and complaint platforms, I came across countless reports of delays—some stretching up to two months—and other recurring payout issues (more on that in the common complaints section).
Mixed feelings regarding the withdrawal policy
The $10 minimum for deposits and withdrawals is a solid starting point—it helps players manage their budgets without overcommitting. But then come the withdrawal fees, which are applied at the casino’s discretion. Whether small or significant, extra charges like these feel unnecessary and add an unwanted layer of expense.
Another ongoing concern is Betway’s track record with withdrawals. Delays are a recurring issue, with some players reportedly waiting up to two months to receive their payouts. From a platform licensed by the MGA, I’d expect a far more transparent and efficient approach to payments.
Pros and cons
Frequent payout delays (up to 2 months)Discretionary withdrawal fees
Bonuses
What to expect from the bonus offer:
| Feature | Info |
|---|---|
| Welcome Bonus | 100% Match bonus up to $1,000 |
| Free Spins | 125 |
| Cashback Bonus | N/A |
| Wagering Requirements | 50x |
| VIP Rewards Availability | N/A |
| Bonus Code | N/A |
| Daily Credits | N/A |
| Other Bonuses Available | Tournaments |
Betway Casino SignUp bonus offer starts with a great initial welcome package.
Betway’s Sign Up bonus
The UK players are treated to a Welcome 100% Match Bonus up to £50, 125 Free Spins, plus a chance to grab 4 million Free Spins over four weeks.
Meanwhile, US players can enjoy a Welcome 100% deposit match up to $1,000, which is pretty generous, too.
But beyond the Betway Casino welcome offer, it’s pretty much radio silence on additional promotions. I clicked on the Promotions page hoping to find some hidden gems (like exclusive Betway Casino free spins and reload bonuses), only to be greeted by the registration form.
The casino could take a cue from Lucky Block, one of the top-rated casinos that’s upfront about their offers.
Does Betway Casino offer a no deposit bonus?
Considering the limited access to (essential) information about promotions, I can’t say if no deposit free spins at Betway Casino are among its regular offerings.
Moreover, my attempt to contact the support team about Betway Casino’s no deposit bonus offer was a dead end - no response, no information.
Therefore, I suggest turning to mBit casino if no deposit bonuses are essential to your gaming experience.
A scarce bonus offer and even scarcer transparency
Betway certainly leans into the spin-friendly angle, offering 125 spins as part of a 100% match bonus, with the promise of up to 4 million spins over four weeks. But beyond this fixed welcome offer, you’re left in the dark—additional promotions are only revealed after registration, and that’s where the experience starts to feel less player-friendly.
To even glimpse other promos, you’re required to hand over more than just a username and email. That’s a lot of personal information just to find out whether the offers even suit your playstyle. Worse still, you won’t know the wagering requirements for those promotions either—aside from the welcome offer’s 50x playthrough, which is already on the steep side.
In a market where players expect transparency and flexibility, this register to find out approach feels outdated. I’d think twice about signing up at a no-crypto casino that doesn’t give a clear preview of its bonus offerings.
Pros and cons
Welcome offer including free spinsUp to 4 million spins available over 4 weeksHigh wagering requirements for the welcome bonusOther promotions only visible after registrationLack of promo transparency may deter players
App
Here’s what you need to know about the casino’s mobile gaming options:
| Feature | Info |
|---|---|
| Mobile App Available | Yes |
| Mobile Browser Experience | Copies dekstop |
| Ease of Navigation | Seamless |
| Loading Speed | Instant |
| Helpful Tools | shortcuts to important sections |
Betway Casino offers an Android app, as well as the iOS version.
Device compatibility
Mac / PC
Android
iPhoneBetway app - how good is it?
The good news is that the Betway Casino app performs well on Android and iOS devices. The not-so-great news? The interface mimics the clunkiness of the desktop version, and there’s no live chat widget in sight either.
The app needs an update
All things considered, the Betway Casino app may be functional, but it’s far from impressive. While it works reliably on Android and iOS devices and includes basic features like a hamburger menu, search bar, and quick registration, that’s where the praise ends. The interface feels dated and mirrors the same clunky layout as the desktop version.
There’s no live chat widget for on-the-go support, and navigating between sections is more of a chore than it should be. In a competitive mobile casino market, Betway’s app simply doesn’t keep up—it’s in serious need of an overhaul to deliver a smoother, more modern user experience.
Pros and cons
Compatible with Android and iOSIncludes basic navigation features Outdated, clunky interfaceNo live chat support in-appSecurity
Safety measures are as follows:
| Feature | Info |
|---|---|
| License | MGA |
| RNG checks available | Check this with the customer support |
| 2FA | Yes |
| SSL encryption | Yes |
| Responsible Gaming Tools | Self-exclusion, external resources, monitoring tools |
Is Betway a legit casino?
I’ll be honest - Betway Casino safety protocols deserve some praise.
Being licensed by the Malta Gaming Authority, it ensures malicious activities don’t go unnoticed. It has solid measures in place to secure transactions and prevent money laundering.
When it comes to deposits, the casino's effective 2-factor authentication deserves a shoutout. Before you deposit, you must enter a temporary password to complete the transaction, adding an extra layer of security.
Accreditations
There’s another factor that suggests that Betway is a legit casino. It holds the ISO 27001 accreditation from eCOGRA (eCommerce Online Gaming Regulation and Assurance). Established in 2002 and accredited by the United Kingdom Accreditation Service (UKAS) for several ISO standards, eCOGRA’s accreditation means Betway has implemented robust security measures to protect sensitive data.
Responsible gaming tools
Access the Safe Gambling section from the navbar, and you'll find an extensive list of tools:
- A link to an assessment test.
- Help organisations.
- Deposit limits (daily, weekly, monthly) to help you stay in control, applicable across all Betway Limited casinos (Spin Casino, Jackpot City, Dream Bingo, and Hippodrome).
- Set Session Reminders to maintain control of your playtime.
- Take a Break option, ranging from 24 hours to 6 weeks.
- Self-exclusion from 6 months up to 5 years.
- Total account closure.
Keep in mind that your funds might be held until additional verification is done. Random identity checks help confirm your eligibility as a player and prevent minors from gambling on the site. Plus, the staff performs random internal checks to see if your account is at risk of gambling harm. If the casino staff believes you’ve got a gambling problem, they reserve the right to either suspend or completely close your account.
Reviewing common Betway Casino complaints
| Trustpilot | Number of reviews | 5-star reviews | 1-star reviews | CC Trust Score |
|---|---|---|---|---|
| 1.3 | 17,321 | 40% | 43% | 4/10 |
One of the most common complaints about Betway on Trustpilot is the constant trouble with withdrawals—whether it’s delays, denied payouts, or sudden verification requests popping up right when you try to cash out. There are also way too many reports of players getting their accounts suspended without any clear reason, often losing access to their funds entirely.
Support doesn’t seem to be of much help either. When issues escalate, players are usually met with canned responses or complete silence. And with over 17,000 reviews posted, it’s honestly worrying that a casino of this size hasn’t done more to fix these recurring issues and clean up its reputation.
Legit on paper, but the players say otherwise
I’ve got to give credit where it’s due—on paper, Betway checks all the boxes when it comes to security. The MGA license and ISO 27001 accreditation from eCOGRA definitely add legitimacy, and the two-factor authentication during deposits is a nice reassurance that your money is protected. The responsible gambling tools aren’t bad either, with deposit limits, self-exclusion, and a few other safeguards in place.
But here’s the thing—when you weigh that against the constant complaints about account suspensions and payout drama, it starts to chip away at that “legit” image. All those security measures should work in the player’s favor, not leave them wondering whether their funds are actually safe.
Pros and cons
MGA license and ISO 27001 accreditationTwo-factor authenticationDecent range of responsible gambling tools (limits, self-exclusion, etc.)Frequent complaints about account suspensionsOngoing payout issues Security measures feel inconsistent in practiceSupport
How to contact the support team:
| Feature | Info |
|---|---|
| Live Chat | Yes |
| [email protected] | |
| FAQs | Available |
Support
Live Chat
EmailLanguages supported
EnglishWhat’s Betway’s customer support like?
As with every section of this Betway Casino online review, I'm maintaining honesty here too, for your benefit.
The reviews, forums, and Betway itself claim their 24/7 Live Chat is available, but my experience tells a different story. It seems the Betway Casino support is only accessible to registered users. As a newbie, you're stuck with answers from a chatbot that’s essentially an integrated help center or FAQ.
Finding the Live Chat isn’t straightforward either. It takes more than a click since it's not immediately visible. Here’s the convoluted path you need to follow:
- Go to Support.
- Then click Help.
- You’ll be redirected to the help center; scroll down and choose I Have Another Query option.
- Respond with Yes.
- Proceed to Click here to contact us, and a form will be unveiled.
- Choose No Account (it’s clickable, although it looks faded).
- Then launch the live chat.
And boom - the chat finally reveals itself. Type in the required data, however, don’t expect the chat to redirect you to an operator immediately.
I didn't give up trying to reach support, but when I emailed them at [email protected], I received an automated message that suggested contacting them via email was futile.
Hard to reach, and often missing when it matters
Accessing live chat on Betway feels unnecessarily complicated, like jumping through hoops just to get basic support. For players who value quick and straightforward assistance, especially when something goes wrong, this setup is frustrating. To make matters worse, the chat isn’t even available to unregistered users.
What’s more concerning—and shouldn’t be ignored—is what was already highlighted in the Security section: when real problems arise, many players report that support is nowhere to be found. Other platforms, like Justbit, make it far easier by offering instant access to support and giving users the option to speak with a real agent when the chatbot falls short. Betway could take a serious cue here—make live chat accessible to everyone and ensure that actual help is available when it’s needed most.
Pros and cons
24/7 live chat availableLive chat accessible only to registered playersLive chat hiddenFinal verdict
Betway is a long-established casino that offers a robust selection of games and a strong focus on safety.
Licensed by the Malta Gaming Authority and certified by eCOGRA, it ensures secure transactions and a reliable gaming environment. However, its outdated interface, lack of crypto options, and restricted promotions leave room for improvement.
Betway remains a solid choice for traditional players seeking a secure platform. For those who prioritize modern features and accessibility, newer casinos might offer a better fit.
I dissect casinos to deliver reliable, thoroughly researched, and tested information, always prioritizing safety.
